City of Gold Coast
Free App
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About City of Gold Coast
This mobile app is a great way for locals and visitors to report issues to Council of the City of Gold Coast.
In just a few clicks you can report an issue from anywhere in the city, at any time of day. Simply open a report, take a photo and submit. It's that easy.
Once you submit the report, the photo and its GPS location will instantly be sent to City of Gold Coast.
Once the issue has been logged, the City will arrange to remove, fix, maintain or respond to your report as required.
You can report any of the following issues:
• Abandoned Trolley
• Abandoned Vehicle
• Footpath
• Graffiti
• Illegal Camping
• Illegal Parking
• Illegal Dumping
• Landscaping
• Park Bin
• Playground Equipment
• Pothole
• Street Sign
• Street Sweeping
• Water Leak
• Other Issues
The City of Gold Coast app has been designed for reporting non-urgent issues. For any urgent issues, please contact us by phone. During a disaster event, please use the City of Gold Coast's Disaster Hotline, the State Emergency Service (SES) and 000 for life threatening emergencies.
The vendor (CitySourced) will be capturing, transmitting, recording, managing, processing and storing data on behalf of City of Gold Coast.
Information Collection Notice
Council of the City of Gold Coast (Council) is collecting your personal information in order to provide the services requested, perform associated Council functions and services, and to update and maintain Council's customer information records. Your information is handled in accordance with the Information Privacy Act (Qld) 2009 and may only be accessed by Councillors, Council employees and authorised contractors. Unless authorised or required by law, we will not provide your personal information to any other person or agency.
For further information go to www.cityofgoldcoast.com.au/privacy
Council may also use your personal information in order to contact you to provide you with information regarding Council functions and services. If you do not wish to receive such information please opt out using the unsubscribe link in the communication material sent to you.
In just a few clicks you can report an issue from anywhere in the city, at any time of day. Simply open a report, take a photo and submit. It's that easy.
Once you submit the report, the photo and its GPS location will instantly be sent to City of Gold Coast.
Once the issue has been logged, the City will arrange to remove, fix, maintain or respond to your report as required.
You can report any of the following issues:
• Abandoned Trolley
• Abandoned Vehicle
• Footpath
• Graffiti
• Illegal Camping
• Illegal Parking
• Illegal Dumping
• Landscaping
• Park Bin
• Playground Equipment
• Pothole
• Street Sign
• Street Sweeping
• Water Leak
• Other Issues
The City of Gold Coast app has been designed for reporting non-urgent issues. For any urgent issues, please contact us by phone. During a disaster event, please use the City of Gold Coast's Disaster Hotline, the State Emergency Service (SES) and 000 for life threatening emergencies.
The vendor (CitySourced) will be capturing, transmitting, recording, managing, processing and storing data on behalf of City of Gold Coast.
Information Collection Notice
Council of the City of Gold Coast (Council) is collecting your personal information in order to provide the services requested, perform associated Council functions and services, and to update and maintain Council's customer information records. Your information is handled in accordance with the Information Privacy Act (Qld) 2009 and may only be accessed by Councillors, Council employees and authorised contractors. Unless authorised or required by law, we will not provide your personal information to any other person or agency.
For further information go to www.cityofgoldcoast.com.au/privacy
Council may also use your personal information in order to contact you to provide you with information regarding Council functions and services. If you do not wish to receive such information please opt out using the unsubscribe link in the communication material sent to you.
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Updated for the latest versions of Android OS.
Fixed a security vulnerability exposed with the Libpng library.
Updated for the latest versions of Android OS.
Fixed a security vulnerability exposed with the Libpng library.
Version update City of Gold Coast was updated to version 1.9.1
Version update City of Gold Coast was updated to version 1.8.7
Version update City of Gold Coast was updated to version 1.8.5
Version update City of Gold Coast was updated to version 1.8.0
What are users saying about City of Gold Coast
X
by X####:
by X####:
Great usage.
X
by X####:
by X####:
Took a photo of illegal dumping and sent in via app. Had a phone call within 15 minutes confirming details. Saved me ringing and being put in phone queue for 30 mins waiting to speak to someone.
D
by D####:
by D####:
Report city issues is easy using this app
X
by X####:
by X####:
Yeaaaaa not bad!
K
by K####:
by K####:
Early version wouldn't submit reports but that has been fixed and it's a very useful app
X
by X####:
by X####:
Very useful app when dealing with council issues, mine a parking fine
B
by B####:
by B####:
Club president
Q
by Q####:
by Q####:
Easy to report issues - can other pages be added with Contact details, Payments, Water Outages? Get the info straight from the app!
Z
by Z####:
by Z####:
It would be good if you could submit your own complaint instead of having to fit into the limited number of categories. .. eg barking dogs, wandering cats, noise complaints etc...
Z
by Z####:
by Z####:
The idea is great but is not quite right yet. Fails to submit requests, then does it a number of times for the same request. Has issues trying to locate. Would be good to have more options of the types of complaints, and the ability to add a few photos. After I submitted a request without a photo, then it requested next time to always add a photo. So perhaps get rid of the option to submit a request without a photo. Needs improvement.
Z
by Z####:
by Z####:
Easy to use.
D
by D####:
by D####:
App developer has merely copied other apps and hardly even changed the theme. I hope GCCC didn't pay much for this app? It's not even compliant with corporate colour scheme. I could do better than this with a Google search and 5min in photoshop. EDIT: functionality is dysfunctional. App expects GPS on to put in a submission (regardless of explicit location submission or not), then cant find my location? THEN fails when I attempt to put in an address manually. No use of combobox or select from list. Crap
W
by W####:
by W####:
Did exactly what I wanted it to do, no glitches.
X
by X####:
by X####:
Doesn't follow design guidelines at all (looks like an iOS rip off) Very unclear bare bones structure. Barely follows Gold Coast design themes. Looks more like an ad for the people who made it.
X
by X####:
by X####:
Despite the rhetoric of creating jobs and getting the coast moving, council used an overseas developer instead of some of the talented local IT people. No matter how good this app is, council let down ratepayers
Y
by Y####:
by Y####:
Great app.
Y
by Y####:
by Y####:
No where to change the notification setting. .
Y
by Y####:
by Y####:
Won't install on my Huawei Android ICS handset at all. Installs on my old LG phone (Gingerbread), but the submissions don't work.
Y
by Y####:
by Y####:
Can't install app so can't make a comment but not an ideal start to a fickle audience known as 'Internet user'
Z
by Z####:
by Z####:
App won't submit reports. I contacted the app creators and was told that a new update for Android would solve the problem. I have downloaded the update and it has made no difference. No use whatsoever.
Y
by Y####:
by Y####:
Great app for reporting on
G
by G####:
by G####:
I've reported graffiti at a local playground with this app and it was removed promptly. Well done GCCC.
Y
by Y####:
by Y####:
Despite the rhetoric of creating jobs and getting the coast moving, council used an overseas developer instead of some of the talented local IT people. No matter how good this app is, council let down ratepayers
by X####:
Won't work unless you allow access to GPS and keep it on. Battery killer.