Citi Bike

Essential app. Works quite well, intuitively. Would love it if they integrated CitiBike Angels points into the app.

Used to really like this app but the "plan a ride" option has vanished and I can't figure out why

Unlock Doesn't work ever. Fails on the bike or the app just shows a blank screen. Not sure why I pay for this if it fails whenever I try to use it. Had made me late to work numerous times. Help in the app didn't let me send you a message just crashes the app. Get it together!

the app keeps crashing & I can't use what I paid for I'm so disappointed

Whenever i try to unlock a bike the app crashes

will not work lately, please fix

I love using my citibikes but the app has been crashing lately. The unlock button hasn't been working for a couple of weeks now

This app was a lot more useful when there was a plan a ride function. Google has bike routes, but not the Citibike stations, so you have to switch between apps to plan a trip.

App is unreliable. Yesterday it would not let me unlock a bike, I had to log out three times and reboot my phone before I could get it working. Today it shows no Bike racks in the map.

Citibike confirmed for me that the app functionality to 'claim a bike' becomes inactive once I requested for a physical key. Stupid design and the app does not give you any indication of this problem, this has left me stranded and confused on multiple occasions

Pretty useful app and just became a bike angel

Simplemente fantástica... Excelente trabajo.

Very easy to use. Love how fast it take to start riding. Created some much flexibility in my commutes

I love it but where's plan a ride?!

It keeps logging me off

Suddenly stopped working after Christmas.... Even after clearing cache and multiple reinstall.... Junk

Please move the map controls to the bottom of the screen so it can be operated with one hand. Thanks!

Handy. Wish it would have navigation and warn you when you're going overtime.

Amazing experience riding down the streets of NYC. Can't beat it, must try.

Great bikes, sometimes there are no socks2

This is a rewrite of an earlier review. Problems I've had: (1) Bike supply is often not there when I do need it. They need to develop a better way to balance the bikes by finding some way to charge more for those that value it more. Pricing can be an effective way to match the value of the customer with the cost to Citibike. (2) When unlocking a bike and finding something wrong I have to wait for the timeout to get a new bike. If I report something wrong with a bike I should be able to unlock a new bike right away. (3) The app is generally laggy and not as smooth as other ones, i.e. Citymapper, Transit, etc. The user experience would be better if they invested more in making it snappier.

The app opens up in a zoomed-out view which is useless. It should open up zoomed-in to your location.

Love Citi Bike. Leaving a review just to tell you I am lost without the map your ride feature. Please bring it back! Was so so so helpful.

Is very easy to use the app. But is only to see where are the bikes. I LOVE CITIBIKE very simple

Why is it zoomed way out? Why is it highlighted blue?

App was super useful before but route planning and search no longer work. Only useful now to find stations that are nearby or near your destination. Disappointing that these features have been disabled. EDIT: Thanks for the update! I'll revise my rating when the new features roll out. If you're looking for feature suggestions, it would be great if you included information on stations when they go inactive. If you're a commuter and you rely on a specific station it would be helpful to know if/when your station will be back on line.

App is pretty good now. Happy to see they'll fix the stats screen showing up every time you open the app. Wish they would put back route planning into the app

Two updates now have taken this app from 'pretty good' to 'ok' to just 'bad'. Sluggish app. Previous 'pretty good' version more location efficient. 'Nearest location' doesn't load at all now. Galaxy S5

Map rotation is super annoying. Remove it!

The update just went from bad to worse

After the update the refresh button is not working at all and can't get a right answer as to how many bikes are at a specific location now.

Great app. Let's me know how many bikes and docks are available at each location.

Love the station details, especially the bike angels update. I feel like I'm missing something though. Screenshots and description say you can get directions between docks. Mine doesn't have that

Search is completely broken in this version. Can only search for stations not addresses or points of interest. Terrible!

Bike Angels on Android at last! Really helpful for figuring out how to get around with the NYC bike share. This app gets better with every update.

This app has improved incredibly since its early day. Love that you can unlock a bike straight from the app and the map responsiveness has improved incredibly with the latest 6.4 version.

Responsiveness worsened after the last upgrade. Annoying statistics screens are still there.

Love the addition of the Bike Angels layer for Android, but the map zoom/orientation is too sensitive. Meaning, when zooming in/out it will change from the North up default very easily.

Finally, citibike angel

New York only? ????