Cineworld Cinemas

Update Feb '18 - great update!! E tickets, which you can cancel easy in the app, save to calendar, you don't have to log in EVERY time!! Would be good to have the calendar entries for upcoming movies or a watch wish list...getting there Cineworld ???? The old app you used to be able to add a reminder note to your calendar to say when the film was coming out...Where has it gone!! And it would be good to be able to add a calendar appointment for your actual booking! As with any update it takes getting used to but it doesn't seem as easy to navigate as the old app... As an unlimited member I use it lots so hope to get used to it!!

After latest update it gives error like "sorry seems server is not responding, please try again later all the time when I try click on any movie or cinema. Even if internet is working.

Since the new update, just tells me that I have no internet and won't allow me to access app. Bring back the old cineworld app that worked and gave us the information on the films when you try to book, without having to back out of your booking to read about the film.

Looks like their website is down, so the following may just be bad timing...This app worked great until the recent update, now it isn't recognising my internet connection. Quite concerning as this should be a pretty basic thing to test before rolling out an update.

Update ruined this app. Says no Internet when I have a perfectly working connection. Tried clearing app data and reinstall. Unusable rubbish now but was fine before.

Buttons don't work, millions of Captchas, booking seats is clunky, keeps logging you out, always hits errors and asks you to refresh and start over. Terrible app.

I think the app works fine, keeps etickets on there, see what films are on where etc. only minor thing I would like to see added is a Favourites or a "want to watch" list so I can tick them off as and when I see them and know which ones I still wanted to see. other than that it's all good

Had issues with this app for some time. Have to constantly log in, takes so long to load regardless of being on WiFi or network and new one is currently not working at all when I want to book tickets.

You took away film length away from the film list. You have to annoyingly click the (i) to get this info. Unnecessary inconvenience. Also why send emails if you store the QR code on the app now.

The App works for me. I can book tickets and choose seats. One of the biggest problem is the booked tickets. I can never see them on my bookings or in the e-tickets section, which is very annoying.

Horrific app. They tell us to download this and everytime it forgets your login details. Illogical UI. Very frustrating to use.

This update is good but as other users have said sometimes it would display saying no connection well I have perfectly fine connection and also every time I checked it coming soon section and I clicked on a movie I have I get automatically screwed up to the top which is a little bit frustrating also another bad thing about this again is that the timings on a film a half cut off and a very small

Recent app update has broken the app completely. Well done for not testing before release.

This won't let me sign in to my cineworld. Very frustrating.

It's a good start but need the ability to see bookings and also have linked unlimited account so don't have to keep typing in number

The updated app is now far better. Finally you can look at film details from the booking page and check existing tickets.

No access to Internet connection too. Clearly a major bug in new update. Cant use app to do anything

Much worst than the old much...

I think its a great app that shows the listings of new movies but don't show Plymouth cinema

Good update. Would like to have e tickets till the movie end at least. Otherwise it's almost a perfect update.

The app is great it is so much quicker than going online it works and it is fast

The worst thing about this app is that you can't see all the days a film is showing on one page. You have to view a single date at a time, which frustrates me so, I go on line to search and book. You should list 'coming soon' film by the earliest film. The addition of e-tickets is a welcome addition since Cineworld no longer sends me e-tickets via email. There are two things wrong with the implementation however. 1. e-tickets are not listed with the soonest film at the top, you have to scroll down the list to get to the earliest booked film; 2. the e-ticket disappears 1 minute after the program start time. I had to go to the counter to get a paper ticket just 5 minutes after the start time. Having them disappear so quickly completely defeats the purpose of having them in the app. Please fix this.

Finally a much improved app, you can now see the film synopsis from the time selection list without having to go back to the individual film and you can store card details and see your bookings and link it to your mycineworld account, only given 4 stars though because I still preferred the old layout

Love the new update. Thr only problem is that your e tickets disappear after the start time of the film, which is annoying. Not ideal.

The app used to save your details for quick booking. Now every time I select a film I have to log in again. Can this be fixed please.

At last changes and you can call them real improvements. Keep up working in this right direction.

Unnecessary update. It's made planning my cinema trips a little harder. For the average cinema goer I can maybe see the point but for me personally, who sees on average 2 films a week, the old app was better. All times of showings and run times were easily found. Now if I want to see 2 films in a single day I have to launch into the form of some kinda screen tapping super sleuth. Still useable n better than booking at the cinema but old app was much easier for me personally.

After reading the reviews I was very dubious about deleting my old app and downloading this updated version. Must say that I've had no issues with it. It's easy to navigate and I'm able to book films easily for my saved favorite cinema and others. Once I logged in it also had mine & my family's cineworld card details saved already as they were on the old app.

Whilst finally being able to see if a 3D showing is going to be plain 3D, 4D or IMAX is nice, it wont let me connect my "unlimited card account" to my "mycineworld account". As if they are two separate things? When i follow the steps (that all redirect to the website, what is the point?) I get nothing but errors and a telephone number. I am not paying to call you. Make your technology work if you actually want to stay in business.

Old app was fine, why change it? It listed all the current films and their times for the cinema you wanted. Nice and simple. All I want from an app. New app tries to be clever by adding more features and changing the terminology. In doing so, forgets the feature that people actually use it for- a user friendly, clear, fully open schedule of what is on Now. You can still see a schedule for the cinema you want but it is not obvious how to get to it (trial and error required) and you have to 'open' each movie to see the times it is on. Just want an accurate timetable please. No faffing. Really disappointed in the update. Going to stick to google or go to a different cinema which has a user friendly app.

Great a brand new cineworld app I thought. They surely finally will have fixed the coming soon films list issue. Goes to check. Nope! I was wrong. I want to ****ING see the films that are coming soon. Not in 6 months, not in 8 months, but soon like one month away. I check the list and see a film for 5 months then further down the list a movie out in 3 weeks. How does that make any ****ing sense! How is the coming soon list in any way useful. Give me the films coming soon in date order, with next week films first then this months films next then the rest. The only way it can have 1 star is this app finally remembers your login.

This is the worst update I have ever seen on an app. The previous version used to allow me to easily see all showtimes on any date easily and on one page. Now you have to filter through so many pages to get this info. Also the previous version easily allowed me to see more details of a movie and watch the trailer. No longer possible. A perfectly good user friendly app replaced by a totally un-necessary and rubbish update.

This is not an improvement to the old app, it doesn't keep you logged in, I've had to put my unlimited card number in twice which is silly, and you can no longer add upcoming films to your google calendar so that you can see what's coming up at a glance. This app is one heck of a backwards move, they've gone for sleekness over it being user friendly and useful.

Took me approximately 10 attempts to book a film! Kept crashing, it used to be a quick easy process. I still think giving a discount for unlimited card holders then charging for online booking is out of order. On the positive side it's good to be able to choose 'today' or another date and to be able to filter results.

Why change what was already perfect. I used the old app for all cinema bookings because the information, dates and times were clear and easy to access. This updated app makes finding movies and booking for the date you want unnecessarily difficult. If you must update an app, bring features people will want to use and most importantly make it easy to use. No benefit to using this over the previous app at all. Sorry Cineworld, love your chain but this app needs a serious rethink on functionality.

This app is definitely not an improvement to the last one. Maybe for first time users it could work but not working for meeting as unlimited user. I want to be able to see all the movies for that day very quickly along with a thumbnail of the movie and see all times in one go. You can do similar with this app if you choose by date by no thumbnail and if I want to see synopsis of the movie, I have to go back to home screen and search for the movie. Doesn't improve user journey!!

Great work ... You've "updated" your app to give it less functionality. I typically book two movies at a time and see them in a row. With the old app, I could easily see (on the same screen) all session times and movie length (to calculate appropriately) for any given day at my local cinema. Now that feature is nowhere in sight. You've made it infinitely more complicated to just book the movies I want. Fantastic work.

In the previous version I could see all showtimes in a cinema on one screen - now I have to click each film to see this information which doesn't make planning easier. Also can't get more info on a film - previously I could get this by clicking on the picture of the film, now need to google it. Of course if you know which film you'd like to see, this is not that important, but when I look at a title I haven't seen before, it would be useful to be able to know what the film is about.

Sorry but the old app was a lot better than this one.. you could understand it a lot better and look at what films coming out on that cinema with learning and going in to a other menu... not happy at all get the old app back... DONT DOWNLOAD THIS APP KEEP THE OLD ONE.. IT'S A LOT BETTER AND EASIER TO UNDERSTAND

The old app was so much easier to use! Always at a quick glance. Now, I have to literally keep going back and forth to check times/info if wanting to book - especially if booking more than 1 film to watch in a row. Bring back the old app! :(