Cinemark Theatres

Doesn't work after update.

Won't connect to the internet after the update. I have a Moto Z Force.

This app will not collect my points for all my purchases.

Love the freebies I get!

Doesn't work

Easy to use and keep track of gift card balance!

Need to be able to add points later from receipt

Just started

The best in the San Fernando valley

Live it forever

Stopped working

Great helpful I love it

Great movie times

Great and convenient

Awesome

We purchased tickets through the app for a popular movie day before movie. It showed only a couple seats taken, so we selected middle seats. We only noticed it changed our seats to ends when we went to theater. I will use fandango for early ticket purchasing next time.

Can't get movie times. All it's doing is showing me my rewards, even after clicking the theater I want to go to and searching a movie title. Update: had to close the app and reopen it. Not changing the star rating though. I shouldn't have to jump through hoops to use something.

Just got the app to see the rewards. So instead of getting free popcorn or free/discounted movie tickets you get phone backgrounds, song downloads and clothing... Stupid

Just used CineMode for a whole movie (at least two hours) and when I turned it off it gave me an error message and said it couldn't process the reward.

YEAH DOWNLOAD OUR APP...so you get random wallpapers and more bullshit instead of free snacks or movies

Tried to purchase tickets but was unable to clear cart when checking available seats for different start times. Had to clear data in App Manager and restart each time.

This app has not given credit for at least 8 tickets, 3 movies using cinemode, and numerous snack purchases.

I think it's ridiculous that you can add past rewards. They only give a you a 5 minute window to add purchase. HUGE flaw. For other rewards they allow you to add with a receipt, the recepit has a transaction code. Get with the times cinemark.

I loved this app until today! It keeps telling me that my network isn't working and it's offline and to try again but everything works on my phone except for this app! I updated it to see if it would help but nothing! I am so disappointed!

1. The app will NOT save my payment information, meaning I have to enter my credit card every time I buy tickets. Being a frequent user, this has gotten to be extremely tiresome. (This is also true of the website, and when I attempted to contact customer service about the problem, they gave me instructions for how to save the card, which didn't help me at all because the function simply does not work.) 2. There is no way to open up the cart directly when buying tickets. In the case of reserve seating, this means the only way to delete tickets for one show is to select them for a different show to be able to go to the cart and delete the initial selection there.

App has just sucked lately. Third movie that it said error when I turned off cinemode at the end of the movie. Won't let me refill my card in app and only works to actually process purchases half the time. Used to be one of my favorite tools and now it's crap.

The only thing I can seem to get to work is cinamode. I don't purchase tickets on the app, and can't pull it up when I get to the window. They tell me I can upload my ticket purchase later in the app, but there is no way to do that. Make that possible and I'll give a better rating.

I get an "unexpected error" when trying to load the home page. I have a Galaxy S7 Edge, not sure if it's compatible with the Edge. I have not been able to use it at all

Charges you extra to buy tickets using the app, have to pay an extra $1.35 per ticket. They are trying to nickel and dime customers, sad.

It continues to say no show times for my selected theater however online it clearly shows the movie is playing, this isn't helpful at all!

Last updated make the app slow and display a message saying no network, of course I have network and data, please fix that .

Refused to connect to the internet. All of my other apps worked fine and connected. So the problem is with this one.

I'm going to update, and I hope this app will work better. If not, I will uninstall, because it said the movie " Pork chop hill " was showing but then it said it couldn't find a time. Duhh, ....

App does not work half the time and won't let me look up times or buy tickets. My rewards are not reflecting any purchases I make in theater or at the concession stand.

This app is great! I can pick my movie, time and seat all from my phone with no hassle or waiting in line. Just walk in, show your phone and you're good. Almost like a VIP!

Does not work after update. Says no internet connection.

This app is a crock. It never loads when I go to the theatre. Five tickets to Lego Batman and I can't get my points. Uninstalled.

Getting 10 points for buying three movie tickets is crap

If you want my consumer data via your phone app, the least you can do is provide free wifi @ your business.

Cut their cinamode points in half. Way to show appreciation for your loyal customers