myCigna
Free App
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About myCigna
Your health has met its app℠. The myCigna app gives you an easy way to personalize, organize and access your important health information--on the go. A must-have for Cigna customers. Features available are based on plan design (ie. Medical, Dental, Pharmacy, Vision, Behavioral, Disability, Accident…).
little app. BIG FEATURES.
ID Cards
• Quickly view ID cards (front and back) for entire family
• Easily print, email, fax or scan right from your mobile device
Claims
• View and search recent and past claims
• Bookmark and group claims for easy reference
Account Balances
• Access and view health fund balances
• Review plan deductibles and maximums
Home Delivery Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences
Drug Search
• Look up and compare actual costs at 60,000 pharmacies nationwide
• Find closest pharmacy location using GPS
• Speed-dial Cigna Home Delivery Pharmacy (SM)
Health Care Professional Directory
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs
Procedure Search
• Search among hundreds of common medical procedures and compare costs for doctors and facilities
• Make choices based on costs personalized to you – we do the math for you including your deductible, coinsurance, and health care accounts (if available)
Coverage
• View plan coverage and authorizations
• Find what’s covered under your plan
Incentives
• View goal activity and awards
Health Wallet
• Organize and manage all the health information you use most
• Store your biometric information (cholesterol, blood pressure, allergies and medications)
• Save contact information and build your personal contact list with the doctors, hospitals, pharmacies, emergency rooms, and other health care professionals and facilities you may call frequently
Languages Supported
• Spanish and English
Safe & Secure
• We use the latest technology in secure mobile applications to protect your personal health info while online or off
*You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on coverage you have with Cigna.
About Cigna
More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
little app. BIG FEATURES.
ID Cards
• Quickly view ID cards (front and back) for entire family
• Easily print, email, fax or scan right from your mobile device
Claims
• View and search recent and past claims
• Bookmark and group claims for easy reference
Account Balances
• Access and view health fund balances
• Review plan deductibles and maximums
Home Delivery Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences
Drug Search
• Look up and compare actual costs at 60,000 pharmacies nationwide
• Find closest pharmacy location using GPS
• Speed-dial Cigna Home Delivery Pharmacy (SM)
Health Care Professional Directory
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs
Procedure Search
• Search among hundreds of common medical procedures and compare costs for doctors and facilities
• Make choices based on costs personalized to you – we do the math for you including your deductible, coinsurance, and health care accounts (if available)
Coverage
• View plan coverage and authorizations
• Find what’s covered under your plan
Incentives
• View goal activity and awards
Health Wallet
• Organize and manage all the health information you use most
• Store your biometric information (cholesterol, blood pressure, allergies and medications)
• Save contact information and build your personal contact list with the doctors, hospitals, pharmacies, emergency rooms, and other health care professionals and facilities you may call frequently
Languages Supported
• Spanish and English
Safe & Secure
• We use the latest technology in secure mobile applications to protect your personal health info while online or off
*You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on coverage you have with Cigna.
About Cigna
More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
All Application Badges
Free
downl.
downl.
Android
4.4+
4.4+
Bug
buster
buster
Android app
App History & Updates
What's Changed
v.3.9
- Minor enhancements and bug fixes.
v.3.9
- Minor enhancements and bug fixes.
Version update myCigna was updated to version 3.9.0
Version update myCigna was updated to version 2.13.0
More downloads myCigna reached 500 000 - 1 000 000 downloads
Version update myCigna was updated to version 2.5.2
What are users saying about myCigna
N
by N####:
by N####:
On Pixel running Oreo, mobile Chrome browser support is completely broken. A message blocks the website saying you must use an approved browser like Google Chrome.
M
by M####:
by M####:
Horrible. My location GPS is turned on but still keeps taking me to Settings to turn it on. Hey a-hole app its "ON". It's was ON when i started the app!!!!!!!!!!!!!!. Than is gives me ONE recommendation for a docter on the Oklahoma/Kansas border..i live in Georgia!!!!
M
by M####:
by M####:
Love the app! As a new client of Cigna, it helped me find the answers to all of my questions.
J
by J####:
by J####:
Lot of improvement since I last used it.
M
by M####:
by M####:
Review claims at my fingertips!
T
by T####:
by T####:
I love having my healthcare at the touch of a button. Love my Cigna app
M
by M####:
by M####:
Not updated properly
M
by M####:
by M####:
I have had the best experience with this app! I love Cigna!
M
by M####:
by M####:
Just starting to use. Looks easy
M
by M####:
by M####:
Great app., very fluid and comprehensive.
B
by B####:
by B####:
Great app easy to use and informative
M
by M####:
by M####:
Intuitive design and site layout
M
by M####:
by M####:
Great app.
V
by V####:
by V####:
very pleased
M
by M####:
by M####:
Good app
M
by M####:
by M####:
Easy to use
M
by M####:
by M####:
Great
M
by M####:
by M####:
Very Helpful and Easy This app makes it much easier to get the information I need from CIGNA. This includes refilling my mail order prescriptions. Haven't had any problem with it working and letting me complete anything else am doing! Keep up the good work on it
M
by M####:
by M####:
Half the screens are just webviews, and on my Android device running Android 8.0 and the latest version of browsers, I receive a message stating that my browser must be upgraded. Poor design.
P
by P####:
by P####:
Can't view benefits. Cigna blocks mobile browsers, but uses web views in the app. This pops up a frame that can't be closed and blocks viewing of benefits and coverages. Sitting in the dentist office trying to see coverage and failed. When submitted bug to the response they give below, they responded with a secure email that forces me to register a new account vs my existing Cigna login and password.
M
by M####:
by M####:
The app says it needs a browser upgrade in the coverage section. Unable to view benefits. Would give 5 stars if fixed as the other areas are great
Y
by Y####:
by Y####:
Most of the links in the app show the message, browser is not supported. Tested using Pixel with Android 8.0.0
M
by M####:
by M####:
Funny that you cut Google chrome support to make people download your stupid app.
M
by M####:
by M####:
Provider search doesn't work with Android 8 Oreo. Says browser is not supported
M
by M####:
by M####:
Worst app I have ever tried to use...basically worthless.
M
by M####:
by M####:
I couldn't even get into the app. When requesting a new password, you cannot just enter your DOB. Instead you scroll by MONTH all the way back to your birth year!
S
by S####:
by S####:
Very helpful. Helps me get the most out of benefits & NOT get sideswiped by unexpected costs. I'm able to look at on network providers for everything. Estimated costs & explanation of benefits. Payments that have been processed when I get a bill in the mail. Goals that earn me extra benefits. Very accessible & helpful. Thanks Cigna!
M
by M####:
by M####:
App doesn't work with Android 8.0 update.
M
by M####:
by M####:
The app doesn't allow me to login and keeps saying we can't process your request at this time. My user name and password are absolutely correct, which shouldn't be the cause.
O
by O####:
by O####:
I think this app is very helpful tells u locations that accept insurance and can find pharmacy. And u can look up price according to procedure. Very helpfil
M
by M####:
by M####:
Have had no problems keeping track of my claim. Has worked great for me so far.
K
by K####:
by K####:
"Find a provider" crashes the app. Useless.
M
by M####:
by M####:
A lot more easier than before. Definitely everything at your fingertip. Highly recommend this app
H
by H####:
by H####:
It help me keep up with everything to do with my medical coverage
M
by M####:
by M####:
Just loaded it and so far so good, everything seems to be in line with how the website looks/ works.
M
by M####:
by M####:
Its easy to use and keeps you from having to call Cigna bc it's all right in front of you
F
by F####:
by F####:
Convenient, I can look up in network doctors and facilities. Check status of claims.
M
by M####:
by M####:
Great app and let's me see everything about my insurance right at my finger tips
X
by X####:
by X####:
Don't bother just take that as the final review.
by M####:
If there was a 'zero star' rating, this app would be rated as such. I couldn't even get past the 'forgot my password' screen; the app cannot pass the birth date entry line. I was hoping this app would be better than the online page (which is horrible as well).