Cigna Envoy for Android
Very useful app for reimbursing claims without human error, quick and reliable.helps locate healthcare providers nearby. Some glitches occur but nothing catastrophic. Faster than communication with customer care
Very bad application, Very slow response time, each change of page takes long time to load Unclear UI, the home page icons are so confusing
What do the icons mean? Password rules not very secure. Sign in issues. Why build an app, to crap on your customers?
Minimal information with a very bare interface.
Not able to view id card in app.loading page is being displayed for infinite times.
Cannot register because my policy holder contains sign "&" and app doesn't accept it! Did you even test it???
Poor connectivity and search often returns an error
Lousy app keep prompting error
Cannot submit any claims what's the point!
To said in all the information.
Usless app.
Cannot log in
Thanks Cigna for excellent App.
Not Sign in
Not showing the error what exactly
User friendly and very helpfull...
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good app
great for submitting claims on the go, or at home, since now i dont have to mess with my scanner. would like to see some more features, like setting favorites for countries, etc.
I have difficulties to sign in. I can sign in on my laptop but not on android app.
Crashes quite often though it is helpful
You have everything what one need it to be handy..like it..
Very convenient and user friendly
Needs to remember password
Crashes frequently, very difficult to get results when searching for service providers
Need to add option to choose pdf file from memory
Simple but vague
Opaque
Crashing
Cannot find any previously submitted claims. I submitted them on my phone, when I want to check the status there is nothing!!! Seriously what's the point of a mobile app if it doesn't work.
Filing a claim and looking for a hospital on my 3 year old phone (Nexus 5 2013) was easy and straightforward. Wasn't slow whatsoever!
It's difficult to keep patience during claim submission...previously it used to work decently... Something wrong with newer versions...
Locations in Dubai are wrong on map
Looks like it would be very helpful if it worked. Instead it crashes everytime I select the person to make the claim for in the make a new claim section. This is on a Samsung Galaxy S6 phone.
it is totally useless. crashes and gives errors all the time.. i cant believe it is that hard to design a simple application..
I downloaded on 31 March and submitted a claim at around 10:49am. It looks like it went through. I like the App so far!
Very well structured. Easy to navigate. Find exactly what you need in a very short time!!
Need to polish this app more. Crash occasionally, slow performance.
I am from India . I cannot login .please advice. My policy number is 155000094
by C####:
App opens and shows error about it's connectivity with Cigna. Same time I can connect via website on mobile. So this app is practically useless until it allows me to log-in