About Chinabuy
The Chinabuy app is an online specializing in digital retail and enabling the direct acquisition and delivery of products from China to end users around the world. Millions of people from all around the world have found some of their favorite items through us.
Our customers have access to great products at attractive prices. Buying directly from Factories in China means you can buy the same products you can get anywhere else, but for much lower prices.
Chinabuygroup offers products in three core categories: clothing, small cellular accessories and gadgets, and house and garden products.
In addition, the site presents products from all major retail websites in China, including Aliexpress, Biggestshop, Mininthebox, Lightinthebox, Dealextreme, Taobao, Alibaba, Pandawill, Focalprice.com and more…
Offering hundreds of thousands of different products at the world’s lowest prices and free shipping!
Another reason to attached chinabuy is unique selling propositions:
Strict Quality Control
All our products undergo strict quality control prior to their transfer to you, in order to ensure that you will receive the product you ordered at the highest quality. A product which does surpass our strict quality control policy will not be sent to you and by that, save you both aggravation and time. In such cases – You will of course, receive a full refund.
24/7 Customer Service via: phone / mail / facebook /chat / whatsup
At chinabuy, customer service and satisfaction is a primary value.
Therefore, we provide and run a 24/7 customer service via a variety media; e-mail, chat, facebook, phone and whatsupp. Our services are available prior, during and after your purchase transaction.
Product Returns Policy within 365 days
If you're not 100% satisfied with your purchase, regardless of the reason, you can return the product and receive a full refund (all the returned products must be in their original packaging and not used). We believe that this is a necessity in order to provide you the best on-line shopping experience. All we ask is to send back the merchandise in its original packaging and in the same shape you received it.
The merchandise is not to be sent to China but to a local address. Once the product is received and reviewed by our sorting center (usually within 72 hrs), your credit card will be credited automatically and according to your credit card company's refund policy.
Happiness in a box
We all have our dreams and goals, but eventually, we all seek "Happiness". At chinabuy every action and every step we take is coated with the intention to bring "Happiness" and satisfaction to our customers. Therefore, we promise to do everything in our power to make our employees, our partners and of course our customers happy.
Every package you receive from us contains a secret ingredient, unique only to us- "Happiness".
We call it "Happiness in a box"
by R####:
שירות נוראי, הזמנתי לפני חצי שנה לא קיבלת את המוצר ואפילו עדיין לא את הזיכוי. שלא לדבר על פיצוי כספי.