CenturyLink My Account

You people can't be this stupid! I tried to set up this app and it wants a secutity code "printed on my first three bills"??? I've had this phone for years! I've been paperless for years! Then you keep trying to tell me how my tablet needs to be set up. You people can't be this stupid! Centurylink you need to fire everyone associated with this app.

All it does is tell me there is an error and locks up my phone. Never had this much problem from an app EVER!!!!

I was hoping for an app that will allow me to check my voicemails and maybe look at the call log. This doesn't do it.

I have signed up for paperless billing 4 times but have yet to receive 1 notification that my bill is due so I have to go on the website and search for my bill every month because I don't get a paper copy of letters an email since the paperless evidently does not work. So I thought I would try the app but I can't even login because I won't set a pin for my phone, I hate using the pin, I just want to swipe it and I don't want an app to tell me how I have yo use my own phone!

Well love the app its easy but why dont you guys get involved with Android pay and make it a lot easier to pay the monthly bills .

I can't even type my username in without the app changing the letters I had entered, into something else. Every time I type a k, it turns it into a period

This must be the single worst company in the history of American business. I've tried to go with them twice now...getting away from my current overpriced internet provider and both times they've screwed it up so Royally I've had to go back to my old provider. At least with them its straight up larceny. The aggravation of dealing with century link is like trying to wade thru jello while swatting gnats at a lunatic asylum.

App does absolutely nothing

It works it just updated

I just downloaded the app because i'm always paying my bill online and I hoped that this would be an easier way to do that. I opened the app and entered my account info and it tell me the username or password doesn't exist and I know I am entering the right info. Hopefully this will be fixed so I can use it. It will make it a lot easier for me.

The main reason I got this is because of the bill payer, it's off the screen and doesn't let you continue. It will show you the sum of what you owe and what you wish to pay but you cannot select how to pay. Norton approved pushes it to the side.

Why am I unable to even register my account? Three days now, what is going on?

What's the use of an app if it doesn't work???

It was working ok but starting yesterday it will not let me in no more.

I just downloaded the app, pretty easy to use and navigate around it.

Easy to use!

Go paperless and still always know what your current bill is and it even has your past bills too! Easy to pay online and if you guys didn't know pay directly through your checking account and you save yourself the $3.50 convenience fee! :) I originally set up everything online at the centurylink website too so my login was easy peasy guys :D

Immediately after signing in I got the error message that something went wrong. This is totally consistent with my years of agonizing experience with this pathetic company. If only I had an alternative provider.

User name is auto populated so only have to assign a password. I assigned a password, got a "nicely done" screen and was prompted to sign on with the password I just created (password was auto populated and displayed asterisks). I tapped sign on and it didn't work. Manually entered my "nicely done" password and it tells me it's incorrect. It is most definitely NOT incorrect. Since I couldn't sign on, I couldn't set up security questions to reset my password, so I'm SOL until customer service opens at 8 a.m.

Bad app, bad service once my two year contract is up. Im so sorry directv but im leaving you too since you want to partner with centurylink. Looks like contour tv and cox internet it will be. Goodbye bullshit!!

I'm so glad I decided to try this again. Thank-you. I know this is a good company that treats their workers well. I always try to do business with companies that care.

3.50 just to pay my bill I think not. If you would dump it would be great.

Can see my bill, services, and what I can get. Could be better but so far so good

Still can't view anything

The website won't show me my bill. The app won't show me my bill. I'm never at home on my laptop to check my detailed bill. Why can't they just make it easy? This is the only company that doesn't let me get details on my phone! Still can't, even with the update saying that I can.

This app needs a lot of work. It doesn't recognize account numbers, zip codes, username. Use caution, Norton rates this app as medium risk.

The app downloaded and installed with no issues...I think! Made a monthly fees due payment again with no issues. Once I was done and back on the home page I tried to access the "My Services" link I kept getting "Error-Cannot connect please call customer service"! Call them for what, based on other user comments, the app obviously has a few bugs so just did it /for them!

Horrible reception can't hear when someone calls. The only thing that's consistent is the BILLING. Hackers, spam, scams, representing themselves as century link customer service. What ever happened to telephone service that cared more for customers than profit. I want companies to be successful but also to live up to the advertisment that says they're the best service?? Also repair persons who fix And solve the issue of poor reception. I've called for years the last time one person (technical specialist?)

Won't even let me sign up!!!! Says my account doesn't have enough numbers in it ummm hello ur the one who gave me the account soooo figure it out!!!!

What is the point of this app if the "pay bill" function doesn't even work? Awful.

Why is there a fee to pay online? It is an easy electronic transaction. I will continue to pay for a stamp and mail payment until there is no fee

The only good thing about CenturyLink is their sponsorship of the Stadium.

Have not seen

I cannot believe centurylink needs to have a company accept their payments. It's not like they are hurting for my business! Ridiculous!

The app seems to never let me login gives a message all the time that they are experiencing technical issues. The WiFi is not very good at all unless you are standing right by it!

Was never able to log in or create new account. Not sure what centurylink create this app for

I've tried to log in at least a dozen times. Each time I try it pops up with a "system outage."

The app doesn't work at all. Keeps saying ERROR. I'm unistalling

Can't log in; says my username or password is incorrect. When I try to answer a security question to reset my password, it just says that required input parameters are empty or blank.

It will not allow me to log in.