CakePay®

It won't let you place your ORDER through the stupid app. Annnnd, Android Pay/Samsung Pay is not supported. ANNNND you have to go through Mastercard's Masterpass in order to add my VISA. #uninstalled after 4 minutes.

The app appears to only with during the weekdays. It never works for me on Fridays, Saturdays, or Sundays. It would be nice if it works everyday.

The old app was so much better. I could order on the go and pick up. I guess cheesecake factory just lost my business.

Unable to do anything except look at the menu without prices. You can do that online without an app. Tried to place a to go order and the screen sits in one place waiting forever to add a code. Uninstalling.

No stars if I could. App doesn't work and my son's birthday is ruined with no nothing.

This app requires WAY too much info to use. I gave up after 5 minutes.

This does not allow you to check in. Misleading.

What is the point of having a app if the waiters don't want to even use it. They won't ever put the code in so you can pay with it. Time to delete...

Only two options to pay Masterpass and Paypal. You cant actually pat through the app its through other apps.

Doesn't even open, just white screen

Dining in works fine. As long as you give the code in the beginning. Take out it is horrible. Tried to use, very confusing. When I called to make my order, person over the phone didn't know how it worked either.

This app is no good. A friend told me to download it. I go to a restaurant and try to check and they closed my acct. When I emailed them they wanted me to send in a copy of my id. Are they serious?? Uninstalling right away. Waste of time ????????

Why invent another payment method? Especially one that is so involved? Why not just support some of the many contactless payment options that already work well elsewhere?

So stupid. I have to catch the waiter to give a code. I might as well just give them a card.

This is the worst restaurant app. Tobe a conglomerate, they can not afford to invest in a better system. It never works.

Yet another app that requires GPS to be turned on, when using mobile networks for location would work just fine. Uninstalling!

Didn't work in restaurant because of lack of signal. Why no offline mode?!

App sucks uninstalling. The staff never knows what to do with it. Can't use regular visa ,discover or Amex. Waste of time and space on my phone.

I do appreciate that you told me that my location does not participate before i registered, but without online ordering its really useless anyway.

Went to sign in through Facebook. "Facebook user already exists." It says. I know! That's why I'm trying to use it to sign in! Log in screen is pretty though, so it gets 2 stars. ⭐⭐

Only works for US credit cards because you need a numerical zip code. Useless for visitors.

It was giving " please give us a moment to enter yoir code " the whole time and the server didn't know why, useless software So I kept the screen shot as proof.

Should add support to pay with a gift card.

You can't order online... So what's the point? An app to look at the menu?

No thought went into this app

Good to see the menu. That's it..

The app is cumbersome to use. What's the point of the rewards section if there's no rewards program? To top it off, the latest update crashes every time I try to check in and enter my PIN. It's gone from cumbersome to garbage.

Works okay if the waiter/waitress actually remembers to enter the code. Most of the time the don't or they just don't know how to do it. The cheesecake factory nearest to me is always dirty and I would probably never eat there except my kids love it so periodically I take them just to make them happy. Otherwise, I wouldn't bother with this app or this restaurant.

No longer works on any of my sasmsung phones, just ends after inputting pin. Support said they would fix it asap weeks ago.

Not very useful

Always stops working.

Definitely not the most intuitive system to begin with but when you forget your pin and enter it incorrectly 3 times it locks you out for 2 hours but lets you change the pin and keeps you locked out. Intelligent design would lock out for 10 minutes and unlock if pin is reset. Of course more intelligent would be to use a password that is more complex than a 4 digit number.

Server forgets to enter the number, so its useless during your visit. It doesnt have any option to use a Cheesecake Factory gift card so you still have to give the server payment. Useless app. Just accept Android or Apple Pay.

Why develop another app if you can't even redeem your own giftcards? If you had a Cheesecake Factory gift card you would not be able to use the app.

Never could get past registration. Kept having unexpected errors or couldn't validate pin or incorrect email address.

Yet another app to install, which will store credit card info. Plus I have to generate a code to share with the server BEFORE I order. Sometimes the server forgets to enter it. And it doesn't even support Android Pay. Cheesecake factory would be better off if they adopt the mobile credit card reader like the rest of the world. Then the server brings that to the table, and I can insert my credit card or tap my phone.

I've tried using this app 3 times already and it almost never seems to work when I'm at the restaurant. It also doesn't help that the staff have almost no clue about the system at all. I certainly don't blame them, they just aren't trained. As mentioned before you have to tell your server your number before you order otherwise it don't work. another thing I found out the hard way is that after midnight the app stops working. Closing, relogging, clearing data, it doesn't matter. UPDATE: Now no matter what I do I can't get the tab on the app. uninstalling.

To be beneficial, the app should have the ability to see current wait times and add my name to the wait list. It should also have a pop up notification 15 minutes prior to the end time provided.

The photos are great but nothing can be ordered from the app. This app only works for payments.

This app is backwards. Why have a rewards button when you aren't earning any rewards for your visits? And it doesn't save my payment cards or anything. Doesn't even let you order ahead or reserve a table. Why even have this app?! But the food is great though!