Roadside Connect

I depend on this app for my income, it had me listed at the correct address for Pennsylvania, but showed me in the middle of a lake, in Kansas. My dispatcher finally got the company to fix that, and when they fixed that issue, they changed my status off primary in my zone. 1 or 2 calls a day and only in one section of my zone is not gonna cut it. They need to fix the problem with zones that cross state lines, because most of my zone is in New York, but I'm not being dispatched there for some reason, only getting calls for the rural parts of my zone in Pennsylvania. Other then that, it's working fine on the calls I do get.

I love the app. Just wish that agero could not Dispatch without actually having a good address. How can they say a customer is fully covered, when they don't even know the address where the car is. Also GPS location isn't always correct but this is a great app, and find it very useful.

it freezes glitches kicks you out in the middle of jobs logs you out of the system absolutely hands down the worst app ive had to use you should just close it down completely

Had 3 calls in the last two weeks come in "in my zone" but customer was 200 miles away, also if I call agero through quick call to upgrade to a tow and then hit unsuccessful service I get a different dispatcher who has not worked on the call calling starting the sequence over for the customer....they should fix that.

App kicks you out of the system, and when you try to retrieve the password that you have not forgotten it doesn't recognize your user name they approved for you. Just keeps saying try later. Makes it hard to do my job when my boss is dispatching through an app I can't see. Please fix.

Upgraded the app and now it only works in landscape. Would love it if it went back to portrait. Also wish the driver could acknowledge the job without going in route.

App works but GPS is garbage..its showed me in valley Alabama four days straight and I'm in Columbus Georgia..no wonder I haven't had a call in the last 4 days. Please fix problem..I've reset app and phone..its on agero end..please fix bug.

constantly logs me out, makes my jobs "disappear" from the app and constantly has the customers location incorrect then i end up having to fight with agero over milage. great idea but very poorly executed app.

This is how I make my income, our tow service uses this app, since update cannot access tow information, clocking continuously can do nothing but close app

Constantly logging out... its never accurate.... and the notes are never visible until after the call is accepted

One of the best apps that's out, very well put together with so many features and benefits. I definitely recommend this app powered by Agero!

Constantly logging me out and now Its saying invalid password. Need fixed now

App logs out several times a day and since last update won't show map.

Did not work after the update. Had to uninstall and reinstall. Now it works again.

step up. no more being on hold for hours. any info.you need or update its in ur face.

Works half the time hsve to constantly uninstall and reinstall.

This is the best aap in the Road side industry !!!

Keep up the great work Agero.

Owner

Very informative

Owner

Works amazingly

App is great for everything, but the account "owner" should have the ability to open a menu on a driver and be able to toggle on or off whether that driver has dispatch capabilities or not. One should not have to try to find their way thru a website to do something like this. Get rid of the useless signature button and replace it with coverage info instead of burrying it in a different area of a call completely obscure unless you go hunting for it.

Seriously this is how I get my income, I should have to deal with this app crashing on an hourly basis. And let me change the notification sound, this is atrocious. AND NOW I CAN'T EVEN SIGN IN BECAUSE IT KEEPS TIMING OUT AND I HAVE ALL MY BARS. WHY ARE YOU LIKE THIS

Used to work better. Now it doesn't load half of the time. I have to go and manually stop the app in my battery settings to prevent it from draining my battery. Agero sucks anyways!!

Have to force stop and clear cache EVERY TIME I OPEN IT. Still don't get accurate gps updates.

I can't see other drivers on my app but my buddy can on his. He can do more then me.

It crashes constantly. I miss calls. Keeps spinning. Won't log on. Agero needs to fix this pronto.

I dont like this app always has problems

the app crashes or dont open a lot of the time

Fix it please

Freezes and crashes a lot

Have to reset daily

ez to use

Freezes up to much

I love this app it's perfect

I depend on this app to earn a living. Constant crashes or the app just spinning. Come on Agero! Went from 15 jobs a day to 3 after last update.

Still not getting gps updates on my drivers and it crashes 75% of the time i open it.

The extended job history is everything I ever wanted from this app.

Work's great