Caxton FX - VisaCard Holders

But today it blocked me from accessing my account, when I entered the correct password and it told me I entered an incorrect one ,so I entered my password again ,and then it told me I entered an incorrect password and then blocked me??!??... just great now my wife's gonna kill me as she's abroad and I was gonna load some money for her.

The button to continue after choosing a currency to load the card with does not appear on the screen do it's impossible to continue with loading the card. Please fix it.

I received a new Mastercard card instead of the visa card, I had to uninstall the app and choose the new Mastercard app which isn't compatible with my device! I might as well close the account but I have some euros on it!

Yes, it works fine but unlike the online method of loading the card this one just loads without telling you the conversion rate or asking for verification. It doesn't even ask for the number on the back of your card. If you press $1000, it'll automatically take it. Be warned.

This app is fantastic for allowing me to top up on the go. I work abroad so the card is perfect to stop unwanted charges, and this app allows me the freedom and security to top up my card as I need.

"no active primary card found on this account". Well, there certainly is one, just checked it with logging in via a browser.

But today it blocked me from accessing my account, when I entered the correct password and it told me I entered an incorrect one ,so I entered my password again ,and then it told me I entered an incorrect password and then blocked me??!??... just great now my wife's gonna kill me as she's abroad and I was gonna load some money for her.

Been travelling for 7 months and the app and card have been great. Now at the end of my travels and when logging in to the app i recieve an error message saying "no primary cards loaded to this account" or "connection can not be made." Iv try'd using the website and that works. Also my card wont work in an ATM too. I have email caxton 6 times now and still no reply.. not good :(

I have Mastercard fx and on my tablet through play it doesn't show,I downloaded it ok to my phone but not my tablet, both running android,lollipop on tablet but sandwich on phone. Tablet app says no connection when I know there is. Customer service tried to resolve but didn't.

Logs out even if you 'background' it & come back. It asks for username (which they chose, not me, meaning it's not memorable & I have to look it up in an old email when I login twice a year) & password (which is suitably long for money type access) every time. I don't see why it can't stay logged in - If I lost my 'phone someone could only SEE my balances. Password should only be needed if a 'top-up' is attempted. At least have the username stored. July 2015 Installed again - Still the same. Uninstalled.

Exactly .....no connection ...error message yet the website works fine..what's the point of having the app

Logged in and loaded my card within minutes. Would get 5 stars if it would remember your username.

Couldn't load money or add a card with this app. Then the app changed so it didn't work with my card meaning I have to install another app. Plus the money i already had loaded onto my card got lost during the account update which required phone calls to resolve. And you can no longer load via text. A seamless transfer to the new account!

Keeps saying no network when patently there is one. Nearly as bad as the Fairfx app. At least this one started even if it was utterly useless after that. It beggars belief that financial institutions release apps in this state.

This doesn't seem to work with their new Global Traveller MasterCard, and their MasterCard version won't run on my Galaxy Tab.

Just downloaded the app. I know my password but it's saying it's incorrect. Hope this is corrected before I travel. Not happy

One out of five because I can't give zero. Truly useless app.

Had installed I might have rated higher!

Impossible to use, worse still Caxton incapable of helping.

Reports that I have no pirimary cards (which I do) and shuts down. Useless

Worked perfectly. No drama's, as easy to use as a normal cash card. Say goodbye to taking large amounts of cash or travellers cheques on holiday

You have to use the app to find the euro rate. I've been repeatedly locked out using this app. I'm going to go to a company that knows what they're doing.

User id should be persisted in the app

I am a long time Caxtonfx user and I find this app much easier to use than logging on to the website. I topped up my card in just a few clicks - very quick and easy.

I have been going around in circles trying to get this working and eventually had to phone up. Unfortunately, it appears it only works with the visa card at the moment, which is absolutely useless to me. Oh well, will have to wait for a new version and I guess just keep trying until it is available! UPDATE: 19 FEB 2015. By browsing the Play Store I found a new caxton fx Mastercard app available. Good news - it appears to work. For the Mastercard version of the card, download the correct app. Ver 1.0 as now

It works, hence 3 stars. It does so in a very cumbersome manner. Looks really dated, text is difficult to read, the history of transactions is very poorly designed (needs to specify the balance after each item). Have to log in again if you switch to another app (eg when I switch to my banking app to check I have funds for a top up). Hard to tell also money coming out and in. Generally really a little frustrating to use and amateurish. But at least it does work and the card is fantastic when travelling.

Won't accept my details, guess I'm stuck using the website

Regular user of Caxton FX so I know my account information this app says I do not. Bad advert for a good card service. Be warned it counts each log on as a failed log on so now cannot access even by website DO NOT TOUCH. December reloaded and it works, so far happy.

Doesn't update correctly so whats the point of having a balance?

But would like to see pending transactions in app rather than logging into my account on the web

Would get 5 stars if like the iPhone app you could log in with a pin number .

Can't even remember username

Have tried this app a few times on the Moto G. Have never been able to use it as it immediately notifies a missing connection, when every other app and browser works fine.

- works like a charm

Didn't work

Just does not work on my HTC, have installed it twice but still managed to lock the account out beware.

Will not accept my login details even though browser does. Rubbish. Deleted.

Regular user of Caxton FX so I know my account information this app says I do not. Bad advert for a good card service. Be warned it counts each log on as a failed log on so now cannot access even by website DO NOT TOUCH.

For all I know it isn't even a real app, just a screen of Caxton graphics! On my phone it caused the 3G to reboot then insists there is no connection, even with wifi on it says the same. So I tried it on a tablet, just the same "no connection" Promptly uninstalled. Now, like a lot of people I take a tablet on holiday and there is free wifi so this would have been a hassle free way of managing my card. So why not make an app that works?

Can login. Can see all card balances etc. but App will not load euro card - eventually reports 'connection error' but loading works on web page! Android 4.3 Galaxy Note 2.