Chicken Salad Chick

Every time I try to redeem my rewards it says I have to update my information and add my birthday, but when I try to edit my profile the app crashes. I went in to the store and asked if there was anyway to redeem my reward and they said there was nothing they can do.

App not letting me log in since latest update!

LOVE Love love this place!!

Easy to use..earn & use rewards, great selection!

Wonderful app. Works without fail. Extremely user friendly.

It's alright. I've had 2 receipts now that I couldn't scan

Can't scan my receipt for credits

Just reuploaded the app after months and months and it STILL WILL NOT OPEN!

App won't let me scan the barcode and no way to enter manually help

App won't load to scan points or even open to look at

I get an error after it opens and can't log in.

Having trouble scanning receipts!

App will not update or allow me to edit my profile, to redeem my points.

It is really easy to scan the barcode to get my points. App is really easy to navigate. Of course, food is good.

Used to work great but now I can't log in at all. It says that social media requires an email address...but I did put in my email address!

Drains battery life. Too bad because I love using reward points.

App doesn't work half the time. Wouldn't even let me submit a service request.

App doesn't work.. Crashes all the time. Can't scan receipts.

Will not let me log in after logging me off. Before that it stopped scanning for my points.

I have at least 900 points earned but the app will not load it just freezes up. I would love to use my points can I get them some other way?

App will not load. Have uninstalled and reinstalled several times. They need to fix this ASAP!

Server not responding, server not responding. Do I really need to have 5 bars to use your stupid app?

App won't open. I have credits to scan and theu are goimg to expire becaise I can't get into the app. I've already lost a bunch of points. This is ridiculous!

Need to load points but the app won't open. They are ignoring all of the complaints. I just got enough points to get what I want and can't get into the app.

The barcode scanner doesn't work at all, and the the feature that tells you the daily soups is not accurate. Those are the only two features this app actually has, and both are useless.

Used to work great now it will not load to the first screen. Please fix although since you got rid of the Jazzy Julie not sure how often we will continue to eat there.

I agree with others, used to work great, hasn't opened in 2-3 weeks for me. I have points to scan! Uninstall, reinstall didnt work.

App will not load at all. Eventually crashes. It's been 6 months without an update and none in sight. This seriously has made me eat elsewhere.

It worked great for a while. I got a new phone and when I tried to log in, it tells me that account already exists and won't let me go any further.

It's great if all you need is to keep up with a rewards program but it could be much better. A long line inside the restaurant is not an option when you are in a hurry and mobile ordering via your phone's mobile browser can be challenging.

Love app & CSC. Food is always great!

It was so cool getting free salad

Awesome

Had this app for a yr or so. It quit recently after new update and I lost all my credits/rewards and had to reinstall!! It also won't work now unless I give it access to blue tooth (on all the time) which runs my battery down. Hate the new update!!

From the first time I ate at the Chicken Salad Chick I fell in love and I eat at least 3 days a week for the other four days of the week I purchased the to go bowl and bring it back to Fort Mitchell where I live 45 minutes away from your restaurant and it's so worth the drive

LOVE the food! The app not so much. It does not scan my receipts like it should. I should have at least 130 points because I eat here 3-4 times a week and it will not scan.

To put birthdate in you have to click forever and ever. Whose idea was that?

The scan doesn't work

App improved but would be nice if stores were open longer and not closed Sundays and almost every holiday except perhaps MLK day - go figure.

After the recent update it logged me out and will not let me log back in with Google...it gives an error message! Help...I don't want to lose my points!!