CAPITASTAR App

This app is a joke now. Capturing the full receipts is an impossible task. Waste so much of my time trying to 'scan' the receipts only to have them rejected. Did your app developers even bother to try 'scanning' and uploading photos after making the changes? The time limit of 24hrs is really user unfriendly as well. When i tried to chat with ChatBot, all it asked me is which mall i am interested in. Another totally useless function. Please don't take your customers for a joy ride for nothing ????

Last update screwed up the app even worse than it already is. Every picture taken is highly pixelated and impossible to even read. Fix this ASAP, or revert to the previous version! Wake up!

New update fixed submission problems. BTW, you can submit through gallery. Tap on the small rectangular box which previewed your Last taken photo at the bottom left corner when u are at the receipt capturing screen.

The latest update cannot work. Every image regardless how i take cannot be read. Please correct.

Image taken was pixelated. Can't submit at all.

Impossible to submit receipts at all. Terrible application.

The same old issue of frequent REJECTION. I scanned my receipts BOTH using the app and at the kiosks. BOTH rejected. You can do all sorts of A&P but what's the point if your customers always can't get the stars? Pls spend that money on better technology.

Lots of areas to improve, in terms of reviewing of receipts. Keep on getting rejected. Will be a better option to take photo n upload as attachment. Your app review of photo taken for receipt. It's just very bad quality.

Used to be very efficient app.. receipt was taken once and successfully uploaded. However, my receipts have been getting rejected after loading multiple times.. claiming photos unclear!! Pls work on the bug!!!!

Disappointing. Would expect more from Capitaland. Frasers Centrepoint app is much better without the REJECTION of submitting receipts on multiple tries and a restraining line box for receipt capture.

Scrap it!!!! Super unfriendly and a complete waste of time!!! The mall should make it easy for customers to get their points.

Why isn't this app deleted yet? It's terrible! The camera function doesnt work properly and sometimes it lags a lot, so I have to wait for a long long time. What a waste of space! (Take this as a joke, will you?)

Used to be okay. Now takes me at least 20 tries per receipt to submit and still get rejected claiming photo is not clear.

Scanned the whole receipt but rejected by the app for can't see the location or amount. Even the capitastar machine located in the mall also facing this problem!!! Even ask u to register as a member when we keyed in our IC no.

The camera function is unable to capture the whole receipt. Spend so much time just to do one receipt. This version is far more badly done than the previous version. Please look into this matter seriously. So pissed off after attempting one receipt. Not to say submitting a few receipts within a day.

scan on s8+ always got rejected because the top part is missing. i have to take photo separately and upload. if photo is too long, the app will scale it. it becomes unreable and got rejected.

It says to upload within 24 hours yet my receipt was rejected with the reason "more than 2 days". Be clear in your instructions.

Always reject those I try to submit. Don't know what this app is good for

Very bad app, can't take picture of receipt properly

This apps cannot take full receipt, it will get truncated and rejected as the mall management needs the full view. Please work on this before launching it.

Image is blur after uploading, and claim that the transaction has more than past 2 days when receipt was scanned on day of purchase.

The app said my bill were used twice. Whereas it didn't appeared as submitted. I submitted another Inv from another shop, it also didn't appeared as submitted. They didn't reply to me.

The camera app is out of sync again.

Getting worst keep rejecting a clear reciepts

camera function doesn't load. image hangs after snapping receipt.

This apps can't even snapshot and submit of my receipt after 8 tries. Everytime after I snap the receipt, the apps crushed by itself. Such a lousy apps, should not be coming from Capitaland. Hope you can improve this apps.

Capturing picture is terrible,told to capture in a designated box which I did but the final pic will always be skewed to one side. What is best is that then the receipt will be rejected.really fustrating

Now... the camera function is not working at all. After snapping the receipt, it doesn't even load the picture up even after 20mins. I have written a few times about this problem to capitastar, but I have not even hears from them. Coming from such a big and powerful company, this is so difficult to comprehend.

After upgrading its worse.. Cant capture the receipt kept clipping off.. This app is rendered useless after updating. Please resolve this Asap!

Such an one of a kind app! Had never seen an app like it before! Which is basically useless!! Try to capture receipt but app will always crash. This issue has apparently been going on for months but no one take notice, probably because they do not use their own app in the first place. Lots to improve on!

The latest version is frustrating and worst of all application I see. Big company like Capital land wish to keep up their image.

Totally unable to take a picture of our receipt. It just keeps loading forever. Even a restart of the app/phone doesn't solve this issue.

Doesn't work across 3 different phones, tested over 2 years. Scanning receipts always results in rejection.

Hate this app. NOT USER FRIENDLY and takes up precious space. What happened to scanning receipt via website?? What an unreasonable and stupid move!

Can't perform the most basic function after update. When taking a photo from the app, nothing happens, when I upload a photo,the photo becomes so blur which caused it always to be rejected.

After the latest update, i was not able to upload any picture of my receipt. I still can not upload althought i put a review here. IT department got problem?

This app sucks. The picture quality is horrible. Most of the pictures taken are unreadable except for the occasional one. And submitting the receipt runs into problems at times. So most of the submissions via the app are rejected.

The latest version is worse than the previous. Can never take a good picture of the receipts. Waste more time using this app. Rather scan at the machine instead

Works occasionally but time taken to upload receipt is too long - I always need to try multiple times before it uploads successfully after a long waiting time.... If these major bugs were fixed this would be a 5 star app - useful and nice UI

LOUSY APP DEVELOPER!!! Screen is big BUT CROP TO A SMALL AREA!! WAKE UP YOUR IDEA!!!!!?