Extension Control

The Extension Control App makes it easy for you to manage your Callagenix extensions from your phone or tablet.

- Manage multiple extensions
- Log on and off from your phone or tablet
- Managers - track who is online
- Log agents on or off remotely
- Never divert a call to the wrong extension

Have you ever forgotten to log off one of your extensions and then had to wait until you could finally access your computer to do it?

Whether you are an individual with multiple extensions (home, office, mobile) or a supervisor managing a whole team, the new Extension Control app makes it quick and easy to manage all your extensions through your phone or tablet.

You simply log in and toggle each extension to ‘On’ or ‘Off’ as required. It also enables you to see at a glance the status of each extension, or manage a set of extensions all in one go.

No more missed calls and no more frustrated callers diverted to an extension you can’t get to. You can even set it up to automatically log all your other extensions off whenever you log a new one on, so your calls always go to the right place.

As well as individuals who want to manage their extensions, the Extension Control app is useful for managers who want to see who’s logged on or off at any time, and for supervisors who want the ability to remotely log agents on or off as required.

http://www.callagenix.com/solutions/multi-call-queuing-package