Information Development World

Be inspired by the thought leaders attending and presenting at the 1st annual Information Development World held in San Jose on October 22-24. Download the iDW app to access real-time videos about conference highlights, insights and the latest products and solutions for creating exceptional customer experiences.

Information Development World is the first—and only—conference dedicated to helping organizations create exceptional customer experiences centered around content. Our goal is to bring together the brightest minds in the content arena—content strategists, technical communicators, content marketers, interaction designers, eLearning and training pros, product managers, customer assistance specialists, translators, localizers, taxonomists, and user experience gurus—to demystify the methods, standards, tools and technologies needed to deliver exceptional omni-channel customer experiences based on content.