BT TV

The app works well and compliments BTTV nicely. Initially I had problems but thanks to advice from BT support, an update and reconnecting my mobile device, I can now set my YouView box to record programmes. This would get 5 stars but the record function is a bit basic i.e. you can't see or alter a list of the scheduled recordings. I hope this will be a feature in the summer version.

I find the app very easy to use, and am generally quite happy with it. I don't know what's coming in the summer release, but I'd like to see a bttv remote as part of the app. The only thing that is an irritation right now is that I have a slight de-sync of audio to video when live streaming, and I can't really get passed it, hence the rating.

Doesn't run, says security not sufficient, have LG4 with android 4.4.2 are BT saying now I need a new phone, after signing up to infinity for a year. If so I've been conned.

Awful app... Disgrace that BT use this as a selling tool like Sky Go.... It doesn't work! I've installed and tried logging in on 3 different phones and none of them work: TVE_A900 error... Come on BT sort it out... Shocking!

Great app had small issue setting a recording, my fault not the apps I have to point out I was trying to set more recordings than possible, I believe this issue will be addressed in future uodates to inform you of conflicting recordings. I have to say I deal with BT a lot in my day to day job and find their customer service skills dreadful, but I have to hand it to Darren from BT who got back to me regarding my issue his customer service and response puts the rest of the company's to shame...they could learn a thing or two.... I have never had a quicker response to an email about an app as I've have with this one. First class I look forward to the new Youview and BT TV updates.

It just doesn't work! Correct username and password......... still the same error. Pointless!

Bad start but brilliant after initial problems resolved. 5 stars must go to tech support

Had a problem when I first installed the app, but it was sorted straight away. Excellent app highly recommended. Thanks Darren

This won't work on my phone, yet bt sport app works, apparently my device doesn't meet bt security requirements fault TVE-S015

This app is really good but when im out and about it doesnt work so now i have not used it for a year but i would like these people to let it work where ever i go

Using a new oneplus 3t with android 7.1.1 and not rooted or bootloader unlocked I just get an error message tve_s012 when I run this app. Nothing new there as I got error messages on my nexus 7, 4 and 5x along with my ipad iirc. Then most of them were rooted so it wasn't unexpected.

App is good but playback I still can not get to work. Keep getting a sorry can not playback check signal error TVE_P318 code. Sends recordings well.

Login error messages prevents use. Not active on account tve_a914, yet there is no option on account settings to put right the issue. Endless loop of how to resolve the issue but no actual link to do anything about it!

Quite a useful app, except remote recording no longer works since the recent box update. Have unpaired and re-paired but recordings set no longer appear in scheduled listings. UPDATE: an uninstall of the app and reinstall/re-pairing did the trick.

Very Poor tbh , why can't I use it to add reminders? In fact why can't I add series links to the box using the remote? BT TV is pathetic vs Others out there. I'll be back with sky after I've seen out my contract with these jokers.

Works on my tablet but on my phone keeps telling me is doesn't recognise my username and password!

Waste of my time.It tells me I have not got an account.Why is BT charging me ever month for line rental ,BT sport ,ect.

Always worked on my phone but suddenly has stopped and states devices security not good enough. Won't even open

Installed app but when I tried to login it said bt tv was not active on my acc.logged online to see how to activate it and I can't!?!

Cant watch any channels when log in, press on wat I wanna watch and only option I have is record! Pointless.

Rubbish you don't get all the channels eurosport any sports are not showing when I have it on my box

Hello app will not work says security is not sufficient when I am using a galaxy s6

In general a good app, but I can't understand why you have cast facilities for bt sport but not for bt tv, if this was resolved it would be 5* all the way

Nice app that works well with the BT TV YouView box, and handy for watching TV when away from home. Desperately in need of Chromecast support to make it ultra useful. Add Chromecast support and this becomes a potential 5 star app.

I've got an android tablet 5.1 version but says the device is incompatible

Should be able to turn the TV channel over using the app just like the Sky+ app that's much better

Doesn't work with Google Chromecast but the BT Sport app does...baffled

Won't move to SD card on moto g but will on my nvidia tablet ? Now fixed and moves to SD card, many thanks

Edited: Turns out I still had SuperSU installed even though my phone wasn't rooted. Works fine now.

Samsung Note 4 not supported!?!

Like it, now that BT has been updated please update this app. To match the quality. :) Leeds UK

gave 4 stars but will be 5 when you bring chromecast to support the app

Nice that I am able to watch live TV on the go, great app.

Is working now!

Terrible

Typical BT product. This one delivers nothing but a poorer version of TVguide.co.uk. Recording doesn't work, live TV is fake I don't think they've developed this yet and just released the wire frames lol. Aww BT you suck at everything. Instead of paying Holywood actors millions to promote crap why not invest it in something functional?

BT trying to be like the big boys and failing then they expect you to phone wait for ages to then be treated like an idiot by their advisors. my device is good enough security wise for my banking so surely it's ok to watch a bit of tv ffs!!!

Signed up for Total Entertainment package. Can't sign in to the BTTV app. Gives me error TVE_A914, telling me I haven't signed up for BT Everywhere. However, I searched the FAQs, apparently this error code doesn't exist. Spent 3 hours on the phone to BT yesterday, argued that BT Everywhere IS included, told it would be sorted by midnight. Tried yesterday, still same error. Back on to Technical Support, again told it's no on my package, again told it would be sorted by midnight. Today, same. Useless.

Filters to select between Rental and Purchase. This will save us time. Further filter by cost is needed. Otherwise I like it. With regular price increases for services customers need to see value. Can record, remind, sort, select, see. Thanks

Will not allow you log in using the details they use for their website. After a while retried the same settings but first of all setup your BT TV box and get the connection code. Then it will work.