OfficeSuite Softphone
Free App
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About OfficeSuite Softphone
For use by existing Broadview Networks OfficeSuite® customers only.
Make your OfficeSuite® phone mobile. When enabled, customers of Broadview Networks OfficeSuite® cloud-based phone service can use this app to make and receive calls from their Android device as if dialing from their OfficeSuite® desk phone. Dial co-workers by extension and use your company calling plan instead of expensive cell phone minutes. Dial using your business phone number from your address book. Use WiFi and your mobile data plan. Optimized for Android phones, the app may not render correctly on Android tablets. Note: This application requires you to have a Broadview OfficeSuite® phone system and to have this app enabled by your local phone system administrator through Broadview Networks.
The emergency calling service provided by Broadview Networks for this app behaves differently than traditional 911 or Enhanced 911(E911) services provided on traditional phone lines. Specifically if you dial 911 from the app running on a mobile phone, the app will place the call using your native mobile phone service and the call will be processed by your wireless carrier in the same manner as if you had dialed it directly from the mobile phone without the OfficeSuite® app. 911 does not work on Android tablets or any device without a built-in phone capability. Any attempt to place a 911 call on such a device will fail. In such a situation you are advised to seek an alternate means of contacting emergency services.
Make your OfficeSuite® phone mobile. When enabled, customers of Broadview Networks OfficeSuite® cloud-based phone service can use this app to make and receive calls from their Android device as if dialing from their OfficeSuite® desk phone. Dial co-workers by extension and use your company calling plan instead of expensive cell phone minutes. Dial using your business phone number from your address book. Use WiFi and your mobile data plan. Optimized for Android phones, the app may not render correctly on Android tablets. Note: This application requires you to have a Broadview OfficeSuite® phone system and to have this app enabled by your local phone system administrator through Broadview Networks.
The emergency calling service provided by Broadview Networks for this app behaves differently than traditional 911 or Enhanced 911(E911) services provided on traditional phone lines. Specifically if you dial 911 from the app running on a mobile phone, the app will place the call using your native mobile phone service and the call will be processed by your wireless carrier in the same manner as if you had dialed it directly from the mobile phone without the OfficeSuite® app. 911 does not work on Android tablets or any device without a built-in phone capability. Any attempt to place a 911 call on such a device will fail. In such a situation you are advised to seek an alternate means of contacting emergency services.
All Application Badges
Free
downl.
downl.
Android
4.1+
4.1+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Floating head option – makes it easier for accessing calls while in other apps
H.264 Video improvements
Improved Push Notification / Battery Saver support
Network Quality Indicator - Network Quality Indicator on the call panel displays the network conditions
Stability and performance improvements
Floating head option – makes it easier for accessing calls while in other apps
H.264 Video improvements
Improved Push Notification / Battery Saver support
Network Quality Indicator - Network Quality Indicator on the call panel displays the network conditions
Stability and performance improvements
Version update OfficeSuite Softphone was updated to version 3.6.3
Version update OfficeSuite Softphone was updated to version 3.5.2
Version update OfficeSuite Softphone was updated to version 3.2.0
Version update OfficeSuite Softphone was updated to version 3.0.5
What are users saying about OfficeSuite Softphone
K
by K####:
by K####:
Annoying I can't put a call on hold to answer another. App needs lots of work.
X
by X####:
by X####:
Day One - no complaints so far...
D
by D####:
by D####:
The app works well with good voice quality. It does not play well switching from wifi to my data plan, so when I leave my office it often fails in the car (defeating the whole purpose). This is a known issue and is reportedly being addressed. Removing and reinstalling the app can remedy most errors. The app is able to access my Android contacts but lacks 'Favorite' list of contacts so each time I must search for numbers. Broadview support has been STELLAR. No product is perfect but they are sure trying!
V
by V####:
by V####:
That notification even when the account is logged out is super annoying.....I'm using this on my personal device and would like to have a way of disappearing that at least when I'm logged out.
C
by C####:
by C####:
Cool App..
C
by C####:
by C####:
Can't transfer calls and only works on WiFi
K
by K####:
by K####:
Works great during a business trip to Canada to avoid Verizon global roaming charges
P
by P####:
by P####:
Easily use your mobile phone as your office phone. Your cell phone can be used remotely, as if you were sitting in your office using your desk phone. Awesome!
C
by C####:
by C####:
Great App
C
by C####:
by C####:
Easy to use
Y
by Y####:
by Y####:
Still very buggy, can't choose ringtone (can select, but it does not take). Also enough of the e911 nag.
S
by S####:
by S####:
Once I added the softphone to my OfficeSuite account I easily downloaded and installed the app. The app uses the same user name and password as my regular office phone and a unique license # thta was given to me when I signed up. Very easy to login to the app and start calling. I am also using this in my car with bluetooth over the Verizon 4G network. I love listening to system voicemails on my way home. I even use it for three way calls.
S
by S####:
by S####:
I was messing around with Preferences when an unexpected call came in. Call qulity was great abd the caller showed no signs that the sound was anything less than 'normal'. I would like to see Preference menu at the Home Key on my Samsung Galaxy Note II.
S
by S####:
by S####:
Able to stay connected to my office phone via my mobile phone
S
by S####:
by S####:
Very happy. Was told the call quality was better than when using the office phone ext to ext. Wont work when at home and connected to my home wifi as have my router locked down. But that is because i did it. I just need to contract support and find out what Ports i need to open up.
by G####:
This product is excellent and the signal strength is far better than it's been in the past with upgrades that they have done. I can bring other employees at their extensions and call out as the caller ID of my work phone, excellent product all around