My BHN

works great on Galaxy S5, however on my newer Huawei Honor 8 it only starts up, then vanishes, never to be seen again. each time i attempt to open it on the Honor 8 the same thng occurs. Updated to most recent update, no permissions different than on the S5.

Hidden fees ridiculous. $3 for wifi. Which is called Echo home networking. Why am I paying a Broadcast tv fee of $6 when I pay for premium tv bundle? Now Spectrum will not give me a bundle at their advertised price online. They would rather me cancel & go to someone else for 31 days then pay to get me out of that contract then they will give me the advertised price. Never heard of a business plan like that. Wouldn't you just give me that price now and keep me as a customer. I may not come back to get that price maybe I like whoever I go to better.??

When I first sign in I get a prompt indicating the wrong name and a statement that my account is paid. It also shows a positive balance of $36.01

Its ok when it wants to work. Trying to update your wifi password tends to be a challenge from time to time.

If you pay with a credit card it retains your information whether you like it or not. You are not able to remove it, even if the card account has been closed

Glad you're finally catching up with other companies on bill payer, storing payment info. And great to see reset adapter box reset. Easy to use app. I never give 5 **** ratings because everyone/everything can improve, like maybe lowering the prices. Lol

Simple, fast and easy! Makes paying my bill less of a hassle so i can get back to chasing my twin toddlers around.

No way to report outage. Useless app

It's a good app., great for making future payment arrangements. I like the set-up, looked complicated at first.

I can't view my paperless statement. I'm always prompted to enter a code from my bill that I haven't seen since day 1.

Its actually the BEST BGN app. But it gets a 1 because MyServices login fails soo often.

The app is pretty straight forward and easy to use. I like that I have all my information about my account in one spot and can make payments through the app when convient for me.

Wipes my router name and password ever time it has to be reset and then refuses to let me change them in the app. Fails more often than it works.

Intro says you can set notification settings and check for service outages in your area. But these features don't actually exist within the app.

Can't use it at all. It says my zip code is not an area served even though I already have their service here...uninstalling.

The service is fine but the app is never up to date on billing so twice I thought my bill was up to date until I clicked the billing option and it says past due!

All it does is keep saying account info updated. Fix the bug, get the star fixed

Service is horrible, app Is NEVER up to date,and my equipment never shows up on the app

I think you guys monthly should be one steady price instead of everyone's bill fluctuating up two or more dollars every time a bill comes from you all.

I love how it's so easy to use and let's you manage your account instantly.

Slow to respond. Will not open my statements.

Trash. It keeps kicking me out. I'm using my S8+.

It's good pretty easy to use. Nice and simple. Love that you can control your stuff with this

Fast and easy to use. It's made keeping track of and paying your bill much easier if you don't like auto pay.

I love anything that can make my life easier, this app absolutely does!!

I was able to pay my bill in under 1 minute. Simplest site i have ever used to pay a bill. And really, really, really, enjoyed that feature.!!!!!! Thank you. Debbie Rose Galloway

Is a free way to pay your bill and you also can see your charges.

Best app, easy payment, can sched future payments and view current activity

Extremely convenient app. Paid my bill within 5 minutes. I especially like the notification reminders and paperless billing options.

Love this app!! Convenient for making payments helpful simple and so easy to use

Company sucks! They lie to you and you!

Very convenient i am a vet and i have ptsd telehealth really is a load off my mind

Too many permissions. Poorly designed.

Worked great on my previous phone but on my honor 8 it just crashes on start up

One of the best functions is ability to manage the router settings and also pay in about 5 seconds.. Very convenient.

Love the ability to pay my bill without calling anyone

Great way to pay your bill. Amazing. I love it

It's just barely a useful app

You can't work a website for cockamado. It took me 40 minutes screwing around that site to try and pay my account and couldn't, opened the app in less than 3 minutes I was done. A good app, I have to give it to them lol.

It will tell you your account is paid and zero balance on the dashboard, and then a different story on the billing screen. Incurred a late fee because of it. Then, I paid the balance, from the app, and somehow I'm a few dollars behind, and I'm going to dispute the late fee on this one. On top of that, the app is slow, and will sit and do nothing with a grey screen.