Bomgar for Samsung
Free App
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About Bomgar for Samsung
Increase your service desk’s reach and performance with the Bomgar Customer Client for Samsung. With this app, users can receive secure remote support from representatives without ever logging into their desktop. Users can share their screen, stream live video, co-browse websites and applications, and chat with representatives from the comfort of their Samsung mobile device.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own hands.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.
Notes:
The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above.
This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. For full language support, you must be running Bomgar 14.3.1 and above.
This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android device.
For more information, please see www.bomgar.com/android.
Feature Overview:
Screen Sharing – Share your device’s screen in real-time.
Remote Control – Allow your support representative to navigate your screen, access applications, type, and click as if they are holding the device in their own hands.
Bomgar InSight – Extend your representative’s vision by streaming live video.
Co-Browse – Browse websites and applications with your representative.
Chat – Chat back and forth with your representative.
Notes:
The Bomgar Samsung Customer Client 2.2.8 runs on all Samsung devices with an official Samsung Android operating system, 4.0.3 or above.
This app works with existing Bomgar installations, version 14.3.1 or above and support sites with trusted CA-signed certificates. For full language support, you must be running Bomgar 14.3.1 and above.
This support client should be downloaded only at the direction of a support representative using Bomgar whom you have solicited for technical support for your Android device.
For more information, please see www.bomgar.com/android.
All Application Badges
Free
downl.
downl.
Android
4.0.3+
4.0.3+
Android app
App History & Updates
What's Changed
2.2.8
New Features and Enhancements:
-Added support to allow unattended access to Android devices via Android Jump Clients.
Issues Resolved:
-Resolved an issue with failing to detect network connectivity when only a LAN connection was available.
-Resolved an issue with the customer client app failing when the live camera feed button was clicked.
-Resolved issues with gallery view.
-Resolved an issue with system information not being sent correctly on newer Android devices.
2.2.8
New Features and Enhancements:
-Added support to allow unattended access to Android devices via Android Jump Clients.
Issues Resolved:
-Resolved an issue with failing to detect network connectivity when only a LAN connection was available.
-Resolved an issue with the customer client app failing when the live camera feed button was clicked.
-Resolved issues with gallery view.
-Resolved an issue with system information not being sent correctly on newer Android devices.
More downloads Bomgar for Samsung reached 100 000 - 500 000 downloads
Version update Bomgar for Samsung was updated to version 2.2.8-(62456)-Samsung
Version update Bomgar for Samsung was updated to version 2.2.7-(59441)-Samsung
Version update Bomgar for Samsung was updated to version 2.2.6-(56658)-Samsung
What are users saying about Bomgar for Samsung
M
by M####:
by M####:
Best app for Samsung users. Remote access works great. Normal bomgar not so much
A
by A####:
by A####:
Enjoy
U
by U####:
by U####:
Works great.
N
by N####:
by N####:
Waste of time
R
by R####:
by R####:
Best app for Samsung users. Remote access works great. Normal bomgar not so much
T
by T####:
by T####:
Amazing, he took control of my phone and fixed it no problem
A
by A####:
by A####:
Rushikesh
U
by U####:
by U####:
Hard To install all my apps
S
by S####:
by S####:
Nice
S
by S####:
by S####:
Thanks but use 100% support
S
by S####:
by S####:
Works great, but even after bomgar update v15, we STILL can't pin Samsung devices? 4 stars until this necessary feature is added
S
by S####:
by S####:
Rubbish
U
by U####:
by U####:
Makes my life so much easier when running around to support end users
Z
by Z####:
by Z####:
it does not work...it shows ssl error... can anyone help
Z
by Z####:
by Z####:
Thanks but use 100% support
F
by F####:
by F####:
Far better featured than the standard Android BOMGAR support app.
Z
by Z####:
by Z####:
Great!
Y
by Y####:
by Y####:
It's grand!
N
by N####:
by N####:
I love the fact I can support phones to a point. It would be great if there was android app deployment available.
A
by A####:
by A####:
Use this app daily and it works perfect on my s4 active
U
by U####:
by U####:
They finally did it! Just when I thought this product couldnt get any better it did. I just remotely viewed and controlled my samsung galaxy tab without a hitch! Excellent job guys!!
Y
by Y####:
by Y####:
This works just like the desktop clients. It's so helpful to see what the end user sees and control their screen.
E
by E####:
by E####:
Tried it on my Samsung Galaxy Nexus and Remote Control and Screen Sharing don't work!
Q
by Q####:
by Q####:
Genius!!!!!! Bomgar does it again! They finally did it! Just when I thought this product couldnt get any better it did. I just remotely viewed and controlled my samsung galaxy tab without a hitch! Excellent job guys!!
Q
by Q####:
by Q####:
Great!
by A####:
Cannot use bomgar insight with this application.