Best Practice

Paid content doesn't register (their ability to take the fee suffers no such problem), and when you request a refund, the customer service rep says it's out of his hands (it isn't) before ignoring all further communique. Shameful stuff all around.

Nice content but Bad app very slow, many times has lag

Everytime the subscription renews you cannot access the content, charges you on time but the update and usability of this app is terrible, another conjob by BMJ.

Worst coordination between Google play store and bmj, subscribed content is not available and blaming each other....

I love bmj best practice on the computer site but this app doesn't scale to my screen so I cant see half of what it is trying to display

The app crashes all the time very sad

The app has a good database but the interface is slow. Plus, we cannot choose the option of updating the database.

Very badly designed App.

Why cant I access my subscription

I can't access/download the content for my 2nd subscription or subscription renewal

It is very good, but it is very slow...please update speed it...thanks for this best application...

Swat them away.

Great app. Amazing resource for clinical years of med school.

I like best practice. But i hate this app. Virtually freezes/crashes every time I use it. I sent a feedback to them and never got a reply. Problem didn't improve a bit after using this app for 1 year or so. I think they didn't even try improving this app

The content is excellent. The app execution is buggy. Occasionally crashes. Frequently forgets last opened page. Sometimes becomes very slow if the content amount is too large. Will give 6 if possible, if problem solved.

I thought it was good paid for gastro . Could not access . Wrote a mail , they said are investigating fully . After 1 week no reply . Cancelled subscription . Appalling service and I have all proofs to show .

This app is very useful. It is fast and the contents are well researched and appropriate. I think the slowness complaints as well as crashing should be blamed on individual devices. To me I have never encountered any problem from my two devices. First one is HTC D816 and the other is X-BO V9 (Chinese model) running on Android and they both run smoothly. Thanks BMJ for such a nice work.

Crashes all the time. Very slow, takes ages to load anything. Please fix. Works beautifully on ios but android version is unusable. Shame since BMJ is a great resource.

This app is terribly slow and the search function is either broken or just takes too long to find stuff, especially after being suspended in the background. It's a pity because the stuff inside it is actually pretty good. But I find content faster on the BMJ website than the offline content stored on this app.

I subscribe and I am not able to download mail twice no response after 3 week

Very buggy. Poor + Customer service. Better check on of Unbound Medicine apps.

Crashes all the time and exceptionally slow, started downloading in the background and used all my data!! Now i have to pay a large bill, tough life for a med student!

The content is good, but the app just barely works. It is slow and very often freezes. Although I have a year long subscription, I gave up trying to use it.

Excellent content .. espcially DD

I dislike it, not for the materials/information , but for the frequent Jamming/crushing and the need to forcefully close the app from task manager.. i can not even pass the index page! It was fine 1 month ago, Hope they update it.

Have paid for subscription content which won't download and not accessible, Sony experia

Needs more work but awesome!

Excellant online resources

Very slow

After two years purchase of "psychiatry, neurology & neurosurgery" package, I just cancelled my subscription and uninstalled this app. Poor customer service, I mailed them without reply regarding many problems. I tried the app along 2 ys on 2 tablets, 3 Android phones and iPad. Same bugs, and same slowness. Regards the medical content of the app, it is superficial, may be directed to GPs or family doctors, not appropriate to any specialized level. Content is not updated like the web site.

Although I bought "all topics" there is content on the Web version which is missing in the app. The rest is good. The app needs improvement.

Really poor performance. Crashes most times the app is loaded. When it does load, it is unusably slow and prone to crash spontaneously.

Search function is very slow when connected to the internet. Cannot check for topic update manually.

If there is less than 1 star I will give always hangs and crushd

Please make the app to be much faster for fast phone like iPhone. The searching process took so long on android.

Crashes After Update

I like best practice. But i hate this app. Virtually freezes/crashes every time I use it. I sent a feedback to them and never got a reply. Problem didn't improve a bit after using this app for 1 year or so. I think they didn't even try improving this app

After two-year purchase, I have canceled my subscription of this dull app, that failed to improve or progress along years, though many complaints of crashing and errors.

Freezes everytime I use it. Love the website version but this just doesn't work.

Awesome app. When it works. Which is never. Slow, and when you actually manage to search a topic, it'll either freeze it crash. Useless.