Louisville 311 & MSD

Great to have

App hasn't been updated for two years. It's always been buggy for me, but now it crashes every time I try to submit a report. I don't know how much my city spent on it, but it either was too much or not enough.

So the only way I can report a problem is have my GPS on. But most problems are seen while driving. Most times I'm not getting ready to pull over but can report it when I get to my destination. There should be an option to just enter the address. Or the street name. Don't know if I will keep the app or just keep calling in whenever I van get though.

Seems to be working in android 6.0 .

Buggy, slow, map feature is not great. Often submits different address than the one i select on the map. Need a way to edit or offer a correction. Would like to be updated on service requests through the app. Would like to submit multiple pics.

The app crashes on two different devices running different versions of android. The phone service is also impossible to speech to an operator. Fix this!

I like to report the bad guys

Need to be able to manually put in location. What if you want to report a situation and don't happen to be standing at the location at the time. How dumb.

Very useful

Must be able to submit with nearest street address or intersection and with partial data without errors. All required data may not be possible at the time. At least give an alternative method in case this one rejects the reporters entry. An email or phone nr. Just a suggestion, keep up the good work on this project. :-,)

1) App needs to allow manual entry of addresses because geolocation rarely gets it right the first time. 2) App needs to allow submitting multiple photos. 3) App needs to process requests instead of barfing up XML. 4) App needs a competent developer instead of current team, which hasn't refreshed app ONCE since it was released.

I entered all the info and it returned an error box containing a bunch of xml code. I didn't bother trying to figure out what it meant.

...but don't expect it to speed respone time.

Great idea but trouble submitting request.

I tried to file a noise complaint, but it never went through. It always brought up an error. Will remove if not fixed soon.

reporting a problem depends on location but the app cannot detect my location and I cannot enter it manually

Must be able to submit with nearest street address or intersection and with partial data without errors. All required data may not be possible at the time. At least give an alternative method in case this one rejects the reporters entry. An email or phone nr. Just a suggestion, keep up the good work on this project. :-,)

I entered all the info and it returned an error box containing a bunch of xml code. I didn't bother trying to figure out what it meant.

...but don't expect it to speed respone time.

Great idea but trouble submitting request.

I tried to file a noise complaint, but it never went through. It always brought up an error. Will remove if not fixed soon.

reporting a problem depends on location but the app cannot detect my location and I cannot enter it manually

Nice for reporting.... ...but don't expect it to speed respone time.

Good Idea, needs tweakin. Must be able to submit with nearest street address or intersection and with partial data without errors. All required data may not be possible at the time. At least give an alternative method in case this one rejects the reporters entry. An email or phone nr. Just a suggestion, keep up the good work on this project. :-,)

Displays xml file after entering Service Request I entered all the info and it returned an error box containing a bunch of xml code. I didn't bother trying to figure out what it meant.

Location finder broken reporting a problem depends on location but the app cannot detect my location and I cannot enter it manually

Doesn't work. I tried to file a noise complaint, but it never went through. It always brought up an error. Will remove if not fixed soon.