BCBSMA MyBlue Member App

Pro: Did what it intended with providing necessary information without having to carry a physical card. Con: The fingerprint scanner didn't work. Opportunity: Create an Unlock Screen widget for emergency situations where a stranger may have your phone. It can include stuff like emergency contracts or allergies.

I'm a member but it won't let me register. In ER now and could really use this. Maddening. Can't log in to my account on website either.

App worked great until I changed plans within BCBCMA. Now it just says "invalid data received", which is useless.

Don't waste your time. I have been successful in opening and using this exactly one time, every other time it has said that it is unable to connect.

When I start it, all it says is " sorry we cannot process this request at this time. Please close app. This software sucks arse. Try and at least get it to start before you ask for a freaking review on this pos app.

Find care has no back navigation. I have to begin my search all over again. Only an insane app designer would build something like this.

Version 1.0 won't open at all. Version 2.0 won't let me login or register. Overall, these apps are useless, and makes getting access to member cards extremely difficult.

This app was pretty much useless. Can't login, called the number, machine the whole time and it said it "updated" my information at the end, whatever that means. So yeah, they should spend a little money and get this app fixed.

Cant login. Only asks me to make a new account and when i try to input my info it says the info doesnt match their records

The reset password form vanishes when you switch apps. This makes it very difficult to use.

Also unable to log in right after getting my information confirmed over the phone.

I'm a member. Can log in on website but not in the app. I tried 7 times and I'm pretty sure I haven't typed it wrong that many times.

Stopped working. Cant search for a dr. Useless.

App is not working on Android yet I got it on my iPad. Please fix!!

Cant sign in and wont load

It doesn't even let me register

Does not work

Can't even log in.

Can't log in

App does not even load. Completely dysfunctional. My phone is a stock Nexus 6P with Android 7.

Won't load

Very handy!

I don't have a last name. This is perfectly legal and not unheard of as mononyms (single names) are common in plenty of cultures such as Indonesia. For some reason this is supported in all of BCBS' systems except for MyBlue, and they weren't allowed to change it. So I have to use a different name as my legal one on my license, and I had to jump through several hoops to initiate that change. In the mean time, any claims I may have will not be able to process.

It's stuck on the opening splash screen. Nothing happening, no buttons, no reactions to anything, no requests to register. It's basically a picture that tells that yes, I have downloaded the Massachusetts MYBLUE app. Nice graphic design though. :P

Freezes on opening screen. Can not access the app any further.

Froze up 5 times trying to register. Registered on regular pc, tried to bypass registration on app, app does not allow it.

Doesnt even let me log in.

The app won't even open.

Not working...

I tried to find an orthopedist near me but according to the app there is nobody around me... but I have an appointment for tomorrow with one orthopedist 3 miles away from my house. IMPROVE YOUR SEARCH ENGINE!

Doesn't update usage info, can't track spending on deductibles. Cigna's mobile app is far superior and much more useful.

Worst navigation ever. Very frustrating and difficult to use.

Works great on my Galaxy 7 Edge. I manage both my account and my wife's. Would be nice to be able to flip accounts on this but only built for one subscriber.

It shows your card details and the rest is the same as viewing the website. A bit clunky, but it works. 3 stars for digital card display, although I'm not sure if offices will be happy I want to email them my card instead of handing them one. Time will tell. Stock N6P, no crashes like the other reviewer.

Can't use it as a member at all, the fields for information entry at registration don't work, SS# doesn't even have the right number of fields to accept the number.

I continue to receive error messages when using the app. It also has the wrong product listed since the upgrade.

The app should have other ways of registering or verifying your information than by asking for your social security number. As an international student I do not have a SS# and therefore I cannot use the app. As soon as I downloaded it, I deleted it.

On a stock Nexus 6P, so no excuse.

Registration does not work nor will it let you use your website login.

No updates to reflect my usage.