myBlue TN

This app is SO handy!! It puts all your claims and balances at your finger tips, up to the moment. If yours starts giving a message that it can't connect to server, simply uninstall and reinstall and it'll fix it. On my wish list for this app are push notifications for when a new claim starts or finishes processing! That would eliminate a lot of repetitive, neurotic checking lol.

Did not have any probs installing app...Have signed in numerous times with no problems! Was able to search for any doctor, hospital, and pharmacy! Was able to see my plan coverage with deductibles and copay amounts! Fantastic app...Works like its suppose to, thank you. I registered to blueaccess thru the app not on their website. Support told me the problem was using my phone instead of a desktop PC...But yet was able to register with phone thru app....He said it was the chrome app on phone because it wasn't the full version! Droid Maxx 4.4.4

Was doing fine for a while. When it works, it's great. Now, it does not recognize my username and password. I reset my password and still does not recognize me.

The app will not work. You can not even log in. Uninstalling for the final time. I have tried this app 3 times over the past year. It has progressively gotten worse.

I just installed the app and like so many others who have commented, I was unable to login due to unrecognized user name. I work in Healthcare IT and the issues reported by everyone with this app should not be difficult to resolve, especially considering BCBS resources (IT, Programmers and Developers, etc.) The fact that this is still not resolved tells me 1 of 2 things. Either the reported issues are not being communicated to the proper department or somehow it is not seen as much of a priority.

I tried to register and it says it doesn't recognize my subscriber ID number. I have my card right in front of me. Checked to see if I entered it correctly. Did. So, only thing to do now is uninstall.

Can't log in can't access anything login screen turns white and useless. Have read many of the previous reviews. This app is the stupidest one on my phone. Paying 362.01 to you a month for insurance. Fix the issue problems and get with it. Fire and hire some software developers

The app doesn't work. Screen turns white. Won't let you log in. You need to fix this!!

I love that it helps find a doctor for you, but it would be even more helpful if it showed ratings and reviews on them as well. It would save so much time and research by looking up each name.

It keeps going to a white screen I can't even sign in

Only refreshes when I click to see full catalogue of benefits and completely closes out when I click to view my coverage.

Won't let me access my wellness it just keeps on loading and won't stop.

Latest version won't accept my login

Useless

Downloaded the app after just logging in the desktop site. Says invalid username/password. I am entering the correct information.

I have downloaded the ap and registration fails. Also says I need to update but when I went back to playstore, no update is shown.

This app is not user friendly and it won't let me make payments on my plan.

I need to use the app NOW. And cannot use it because it needs to update. I have a terrible internet connection and am unable to update.

Works flawlessly on HTC M8 ONE Have all my information at my fingertips when I need it

I have been using this app for w yrs never had a problem til now I need this app please get this fixed I need it

I just downloaded tonight and I love this app. I don't see why so many are complaining bout this app. I love it. It's gives you important information about your insurance if you have BCBST. And I think it's a great insurance. This app gives you important information about health topics and things you can do to stay healthy or to get healthy for you and your children. Thank you to all bluecross insurance associates for creating this app. If I could give this app 100+ stars I would.

Uninstalled for good unless resolved.

So I'm on vacation and I had an accident where somehow I hit my tooth really hard with a shoe I had attatched to my pack, and I'm just trying to find an urgent care clinic in or near either Albuquerque or Santa Fe and I need access to my policy information as well as the awesome database of options that this app gives the user, but it will only let me log in maybe 10% of the time telling me that my username and password are both incorrect or unrecognizable to the system. This is ridiculously irritating.

Try to access the look up doctors or urgent care in my area and always get the hmmmm we can't find that message. And now try to view my balances and I can't click on it this app sucks, why have an app if you can't do a single thing on it.

I have been using this app for w yrs never had a problem til now I need this app please get this fixed I need it

Just downloaded the app, was not prompted to set up an i.d. or pw but was prompted to enter both then received the error message invalid user name and password. .

I just downloaded tonight and I love this app. I don't see why so many are complaining bout this app. I love it. It's gives you important information about your insurance if you have BCBST. And I think it's a great insurance. This app gives you important information about health topics and things you can do to stay healthy or to get healthy for you and your children. Thank you to all bluecross insurance associates for creating this app. If I could give this app 100+ stars I would.

I'm not sure why people have complained about problems! I've been using the app for 2 months and have yet to experience an issue. Does everything it claims! My favorite thing is how quickly things get updated. I can get a prescription filed and it's listed on my claims in the app within minutes! I've used it to find a doctor worth perfect success as well!

Well I just downloaded this app and unable to use it. I get the wonderful error message, username and password is not recognized by the system. I restarted my phone and still same error. I even uninstalled and reinstalled the app, same error. I then used the app to see if I could change my password and it recognized my username then and allowed me to change my password. Then, oh yes, then when I tried to log in with my username and new password, can you guess what it did? Yup, same message, username and password not recognized by the system, I mean how in the world can it recognize my info to allow me to change my password but not allow me to log in? Please fix this. That is all.

Much like everything else BCBST related why should I not be surprised the mobile app doesn't work either. Can't log in doesn't recognize user name or password. Ridiculous!

I downloaded this app and it worked fine, at first... Then it just stopped!

I get through all 4 steps and press submit to create an account, and it said an error occurred. Tried the steps again, but still got the error message.

Why do I need to login every time I open the app? There should at least be an option to stay logged in.

This app sucks. None of the info is correct and all of it is way outdated.

Sucks

Didn't show my insurance cards. Very generic information. Didn't upload picture. Won't locate any doctors or urgent care. Has potential to be a great app, but I definitely need more. This is a flop.

Good app, some info hesitate to load

And when it's done, an error pops up. The website version also just loads forever. It's like bcbs doesn't want you to find anything in their site or app.

Every since update, password don't work, when it did work blank screen when back button hit. Horrible, fix or don't have app. People are complaining on here and you still have not fixed. Enough, fix issues asap!!!!

Health app