BlueCrossMN for Android
When I first downloaded the app it was great. I guess they updated it because for the last 2 weeks all it does is load and load and load then times me out. I even registered again at the new website and still all it does is load.
You can't see the messages, it won't give you any dollar amount if you have a deductible left. And it won't tell you how much you paid into your deductible. Uninstalling waste of data!!
Never works, can't sign in, constantly errors
Won't allow me to log in on the app no matter how many times I try!
Removed, it is as bad as the coverage they offer.
Wont log me in, just keeps spinning (galaxy s4). Tried clearing cache, didnt help.
Every time I try to login. It says error
Very slow. Clicking through links on the site either work occasionally but usually just error out.
Keeps saying they are having issues. Will go past the password because if I enter wrong one it give me password wrong. I can login thru Firefox on my phone but not this app. Was told to clear history. I am not trying to access it thru a web browser but they Blue Cross app that gets downloaded. Think it would be good if can be able to log in to app.
It needs a lots of improvements. You can search for Dr and/or clinics but you cannot set a default on how you would like to see the results; by location or by cost. There only way to contact support is via phone. You should be able to send a message to support from the app
Doctor on demand has lots and lots of major bugs. Don't recommend,.
Every time I try to use the find a doctor feature I get error message 5004. Just now I got an error message trying to log in.
App and website are fine, but under plans details, I would would expect to find the details of what my plan actual covers. I can find my deductible, claims, and policy numbers, which is great, but having to dig out,my paperwork to see what my plan covers is what I wanted to avoid.
The load times to log in to the app (30 minutes or more) are almost as bad as the wait times they have for you when you have to call the company (3 hours to 3 days) for anything related to your health plan. Very unimpressed.
Uninstall
This does not work on my Note 3. Keeps asking for my login credentials over and over.
Keeps giving error messages when attempting login.
Will not load member card. Keeps timing out and giving error message
Both times I've downloaded this app (different phones) it times out at the sign in page... Not usable. Gave it an extra star tho because I'm sure I'd like it if I could just login!
Gives me an error message every time I try to search for a doctor
This application is very useful when it works. After my phone upgrade for android 5 it doesn't login. Uninstalled to wait for a better version (>1.06).
app does not work on my galaxy s3. with all the resources that bcbs has, you would think they would have an app that works on all platforms
I have a motox 2nd gen. All it does is spin like its loading but never actually loads.
I've tried reinstalling app and changed password to no avail. No problem logging into website directly but not through the mobile app.
App works great; correct data, etc. Only con is that it appears to be basically a website in an app which makes it a little slow compared to a truly native app that uses some kind of REST adapter.
Never returns ANY results!!!! Auto fills in stuff I never wanted and NEVER finds anything! With all the money they make, you'de think they could make an app that at least gives the wrong info! But no. UNINSTALLING AND CHANGING INSURANCE COMPANYS!
Awesome app.
Never returns ANY results!!!!
by Q####:
The switching of systems at BlueCross MN seems to have caused lots of issues. When it comes to the Android App, for the life of me, I can't log in. I assume I should be using my new login information for the new system? I'm not even sure that I kept the old login information for the old system. Non Android issues? I tried calling in the other day with questions and got transferred around in hopes of finding someone who could speak to questions about claims on the old system and then claims about questions on the new system.