MyAXA Hong Kong

MyAXA Hong Kong Free App

Rated 1.51/5 (136) —  Free Android application by AXA ASIA Region

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About MyAXA Hong Kong

MyAXA is now available!
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MyAXA Mobile App enables AXA customers to easily access and manage policies, claims and accounts across all types of insurance products anywhere and anytime.

MyAXA provides the following key features:

Employee Benefits
‧ Search AXA Healthcare Doctor by Location
‧ Snap and submit claim easily through MyAXA App*
‧ Track claim progress anywhere and anytime
‧ Check your and dependents’ policies and other useful information
*Only applicable to client with this service

Life, Health and Investment
Coming soon and stay tuned!

Download now for free to enjoy the new service experience provided by AXA!

MyAXA is proud to be awarded “Best Internet+ of Year 2016 (Insurance)” at “Customer Relationship Awards 2016”, organized by Asia Pacific Customer Service Consortium, recognizing the company’s strong commitment to customer centricity.

ABOUT AXA HONG KONG

AXA China Region Insurance Company Limited (AXA CR) and AXA General Insurance Hong Kong Limited (AXA GI) are members of the AXA Group. AXA CR commenced its operations in Hong Kong starting from 1986, providing a comprehensive range of insurance, wealth management and retirement solutions in Hong Kong and Macau. Established in Hong Kong for more than 170 years, AXA GI has been providing general and health insurance products and services, offering financial protection to individual and corporate clients.

ABOUT AXA ASIA

AXA Asia is committed to become a preferred company in financial protection and wealth management. AXA Asia is part of the AXA Group, and has grown rapidly in Asia with a presence in China, Hong Kong, India, Indonesia, Malaysia, the Philippines, Singapore and Thailand. AXA Asia serves over 6.4 million customers and employs over 7000 employees across the region at the end of 2012.

ABOUT THE AXA GROUP

The AXA Group is a worldwide leader in insurance and asset management, with more than 163,000 employees serving 102 million clients in 57 countries. In 2012, IFRS revenues amounted to Euro 90.1 billion and IFRS underlying earnings to Euro 4.3 billion. AXA had Euro 1,116 billion in assets under management as of December 31, 2012. The AXA ordinary share is listed on compartment A of Euronext Paris under the ticker symbol CS (ISN FR 0000120628 – Bloomberg: CS FP – Reuters: AXAF.PA). AXA’s American Depository Share is also quoted on the OTC QX platform under the ticker symbol AXAHY. The AXA Group is included in the main international SRI indexes, such as Dow Jones Sustainability Index (DJSI) and FTSE4GOOD. 

It is a founding member of the UN Environment Programme’s Finance Initiative (UNEP FI) Principles for Sustainable Insurance and a signatory of the UN Principles for Responsible Investment.

How to Download / Install

Download and install MyAXA Hong Kong version 2.0.5 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.axa.app.myaxa.hk, download MyAXA Hong Kong.apk

All Application Badges

Poor rating
Free
downl.
Android
4.2+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Bug fixes and improvements
Version update MyAXA Hong Kong was updated to version 2.0.5
More downloads  MyAXA Hong Kong reached 10 000 - 50 000 downloads

What are users saying about MyAXA Hong Kong

M70%
by M####:

Terrible apps. Claim only allow ar images less than 1MB, claim status onlu show "Approved" status. AXA, please fire your team of Project Managers and developers because they are useless!!

V70%
by V####:

Work after over 1 month offline and complaining to the CEO directly

O70%
by O####:

自6月開始已不能運作,上星期致電客服還說大部份客戶已沒有問題,看來情況並不是這樣,因為桌面版亦不能登入,應該是數據庫有問題。

Q70%
by Q####:

Previously named "AXA@Work" and change application without notice. Just check from the website knowing a new app has been released.

W70%
by W####:

Nothing works! Tried to put in e prescription and nothing loads properly!

Y70%
by Y####:

Can't register! Inputed all informtion, but nothing happened!

M70%
by M####:

Never works. Keeping on Oops, there's a system issue since beginning of June.

M70%
by M####:

如果可以比0星嘅話 我會比0星

M70%
by M####:

Rubbish!! Useless than previous apps!!!

I70%
by I####:

Can't even use the app to search for physician! The app didn't even tested!

I70%
by I####:

經常因技術問題而不能使用

M70%
by M####:

Cannot upload documents and hang

L70%
by L####:

Cannot register

M70%
by M####:

Not working

S70%
by S####:

It's totally inconvenient that the panel doctor list is not found in the app, other info and records are not shown clearly too. What's the point of changing a new app? Pls improve!

M70%
by M####:

Easy to use and well designed

M70%
by M####:

can enhance by allowing password save like the axa@work app. keep saying my phone is root even though it is not. it is a zte axon 7. also please allow bigger file size receipt photo as old axa@work app.

M70%
by M####:

after login and select policy category, it always said the system has issues and is being followed up by technicians, for more than a month.

O70%
by O####:

Worser than last version. Can't track claims and it force you to turn on location for doctor list. When I set it don't ask again, it hang and loop searching. Womderful!

M70%
by M####:

Now AXA@Work has stopped working and this new MyAxa app does not work at all. Can no longer check previous claims. Thank you AXA

C70%
by C####:

Can't login. I have sent email to ask question & no response. BAD

M70%
by M####:

Can add remember password function in the login page?

M70%
by M####:

No use at all, cannot raise claim through this app

M70%
by M####:

Unable to login although the username and password are correct

X70%
by X####:

It doesn't support Oneplus3. I can't launch the app

V70%
by V####:

DOB needs to click starting by 2017?!how come.

M70%
by M####:

Eco-friendly with no more paperwork for small amount of medical claim

M70%
by M####:

Where can I locate the e-Health card?


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Rating Distribution

RATING
1.55
136 users

5

4

3

2

1