MyAXA CH

MyAXA CH Free App

Rated 3.61/5 (88) —  Free Android application by AXA Winterthur

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About MyAXA CH

Your helper when something happens – call AXA Assistance in case of an emergency and get help via the 24-hour hotline. The app also allows for quick documentation of the claim – including photos. You may only prepare the notification on site and send later, or you can send right away.

Details:
- Emergency assistance via AXA's 24-hour phone
- Notification of damage to vehicles, household contents or buildings
- Automatic submission of current location and personal data
- Access to contracts, documents, and personal advisors

MyAXA is your helper in all cases involving loss and overall insurance services. It is available to all clients in Switzerland.

How to Download / Install

Download and install MyAXA CH version 6.0.1 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.axa.android.smartclaims.ch, download MyAXA CH.apk

All Application Badges

Free
downl.
Android
4.2+
For everyone
Android app

App History & Updates

What's Changed
Hi there. Thank you for using AXA Assistance.
This version is a major overhaul and redesign of AXA Assistance as we have added a myAXA login. Customers may now access all contracts with AXA on the road and stay in contact with their personal advisors. As a consequence, we have renamed the app:
It is now MyAXA.
Name changed  Name changed! AXA Assistance now is known as MyAXA CH.
Version update MyAXA CH was updated to version 6.0.1
More downloads  MyAXA CH reached 10 000 - 50 000 downloads
Version update MyAXA CH was updated to version 5.3.3

What are users saying about MyAXA CH

K70%
by K####:

This is finally a real app for my insurance contracts (unlike older versions). All the contracts and no more complicated logins. all my tax documents are here. Look and feel is nice. Just posted my first claim.. opens a sharing screen which is confusing until i realized i should pick gmail and it generates a mail... but i guess that will be changing soon. (Disclaimer: I am currently an AXA employee)

C70%
by C####:

Die App funkioniert soweit ganz gut. Folgende Funkionen fehlen aber: 1. Der zu Beginn gesetzte PIN kann nicht mehr geändert werden. 2. Es gibt keine Möglichkeit, den Fingerabdruckscanner zu verwenden (obwohl dies im Newsletter angegeben wurde). 3. Push-Benachrichtigungen werden nicht aktiviert. Der Regler wird nach einer Sekunde wieder auf Inaktiv gesetzt. Edit: Nexus 6p, Android 7.1.1

K70%
by K####:

App fragt auch nach mehreren Versuchen immer noch nach Mail-Adresse, Password, TAN UND Passcode - nicht mal e-Banking ist derart kompliziert im Zugang. Ist man mal drin, kommt überall "Der API zigt einen internen Fehler. Kontaktieren Sie den Administrator..." (z.B. bei Klick auf "Profil" oder Klick auf"Fahrzeuge & Reise" etc.) Von einem Login per Fingerabdruck kann ich nirgends was erkennen. Vielleicht ist die App mit Original Android Nougat 7.0 auf einem Nexus 6P überfordert? In diesem Zustand ist die App unbrauchbar... Developer-Response "Fingerabdruck wird für Android vorbereitet...": deutet darauf hin, dass sich auch hier wieder Developer zuerst um das Nischenprodukt IOS/iPhone gekümmert haben, das auf einen Marktanteil von gerademal 16% kommt, während man Android mit knapp 84% Marktanteil nachrangig behandelt. Toll gemacht....

C70%
by C####:

The app itself works, as in it gives you the means to file a claim (I did notice a few bugs like when you select a contents claim in the main page, it will still group this with a building claim on following pages). Sending the claim through the app results in a very poorly laid out email. looking at the app, the email it sends and the fact that I haven't heard anything since filing my first claim I think the overall buisness process behind the app is probably also still it's infancy. hope to see it mature over time. Overall I think it's a great idea to give the means to file claims using an app as such, but currently it's poorly executed.


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Rating Distribution

RATING
3.65
88 users

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