Austrian

Can't make seat changes via the app. Had to go to desktop to complete change. Couldn't back out of app check-in, paid for bag that now does not show on boarding passes or account. Terrible tech.

OMG

Buggy

אפליקציה טובה ונוחה.

*******

All the time it says: "Due to technical problem your request cannot be processed at the moment."

Clear interface, performance is okee. Error messages are not suitable, "Check in not possible due to technical reasons" means that it is too early to check in. Is it possible to fix that?

Can't find flights by booking #. Trying to check-in with other info produces an error "due to technical diffixulties blah, blah, blah... " useless

Good structure, poor performance. Could not do the check-in (so it's useless) using the app (Android 4.4 KitKat) OR the mobile site (haven't tried booking a flight); succeeded only using the desktop site. And it was useless (again) because at the airport at the luggage drop-off I was reassigned another place eight rows behind the one I had chosen initially by the Austrian clerk.

Considering how much I love flying Austrian, I am surprised that the app quality is just ok. There are better apps from airlines whose flight product is not nearly as nice. I find it very strange that the app cannot provide accurate flight duration. A direct flight from Vienna to New York is described as having a duration of 3 hours and 35 minutes, since it departs at 10.15 and arrives at 13.50. The app, however, does not recognise that these cities are in different time zones. Kind of basic, isn't it?

The title says it all... the second person cannot be checked-in as the document type cannot be chosen - selecting any kind of doc ends with no type selected and the process cannot continue...

basic functions but easy to use . no complaints whatsoever. Would appreciate a few extras though

It does what I need!

Very easy to understand.

The app has the memory of a goldfish and the stability of a Lugner Gspusi. The only redeeming feature is the lack of mechanically recovered Blue Danube Waltz to make the experience more painful.

Installed today because I am flying AUA. Disappointed with no chance to use on various devices even if logged in. Bookings are not saved, boarding passes are not saved. I am surprised that a company like AUA can't hire a proper app developer to at least copy what BA did.

Why can't I just log in and see my account with all my flights? Airberlin has a way better app. Don't really understaand why I have to remember my flight number to access my flight in this app. The whole point of this should be to just log in and have all your flights on your app. Huge design fail and obly 2 stars from me.

I quadruple-checked all the data, it found my booking... and when I click check-in, it throws the unhelpful "additional information contains bad data." What does that even mean? What a piece of trash, I wonder if Austrian does such shoddy work flying planes too.

I think this app has to have login option as when you're not logged in it remembers only those that you've entered.

It's a nice app, but it doesn't allow to exit. Pressing the back button doesn't work and I don't like apps hanging around in background. This just doesn't make sense.

Cette application est peu fiable. Exemple : un vol OS26 Bangkok-Vienne réservé en business pour le 18 janvier. Impossible de faire le check in car l'application me dit que le vol est planifié en date du 19 janvier. Le help desk de Autrian Airlines contacté depuis Bangkok dit ne pas comprendre le problème ! J'ai dû faire appel à l'assistance de American Express qui a fait le chek in pour moi depuis Londre ... Eux au moins sont efficaces

Very annoying that this app can't be shut down in the same way as basically every other. Would be great if the developers followed usual standards.

Guys, do something good or dont do it at all.

Can't exit app on return button. Gates for flights are not shown.

While checking in online the miles & more informations are not saved. So you have every time to request the milage after two weeka manualy.

-when checking in, won't accept any booking code given to me(had to manually enter 20-digit e-ticket number. -no confirmation button when changing seat. Thus can't change seat. -no apparent way to access boarding pass. This ought to be a big button when opening the app.

I just installed this app and made booking with it. But then I realized that I do not have account yet. I could't find a way to register from the app and I registered myself through the web-site using the same e-mails. But then in the web-site I could not see my booking and I could not find a way to log-in in the Android app. So it seems the app operates without log-in and you can not track the bookings made in the App in the web-site and vice versa which is really strange for me. For my future bookings I'll use the Web-site instead of Android app so I can track them. Still not used check-in part - will see when the time comes if it is working or not.

It throws API errors trying to check in. Throws errors trying to save the boarding card on the mobile... Not good at all

Such a joke... Having problems with web check-in ("Due to provider issues we can not offer you the use of the Web Check-in service. You can however see your flight details below." - which is not true, too, because I see only the return leg of the trip) I wanted to check-in on my mobile. Funny thing is, almost every other airline can do. Austrian, you're such a joke; now I'm glad my flight is operated by United, because food wouldn't be probably either edible or delivered at all :D

Anti-pattern UI, no appropriate resources for higher resolutions and a some really bad, outdated, UI decisions. It looks like this app is done in a "we want to have Android app just for the sake of it" manner. Simply put, this app just yelds for a redesign job.

Since Austrian Airline's website was having problems to check in (this seems to happen quite often by the way), I was going to check in on the app which advertise it's possible. Well forget about it. You have to enter a lot of info (usually booking code should be enough for other airlines) and it still doesn't let you get further in the check in. Uninstalled right away, what a waste of time...

Says "post code" empty when it isn't, so cannot check in. Uninstalling immediately.

Can't check in as no British postal codes are recognised. Only letter 'e' can be entered and numbers. Can't bypass this part of the procedure. In addition, London not listed as a county ("state"). Useless.

Please add More feauture and make a fast one. Also add tablets

The UI is a disaster, it runs really slowly, but in the end, it did its job: I could Check-In and choose my seat. I would remove it from the store, tough...

basic but easy to use . no complaints whatsoever.

Easy to use, and nice design.

Pristina-Kosovo

I tried looking for flights a couple of times in order to get an idea about schedules and prices. The first time it worked ok, but the second time it timed out after choosing the prices and the response time was pretty slow in general. I tried proceeding from that step a couple of times but after a while it would not even try to load. It might have been a rare occurence though since the first time it seemed to work ok.

no web-checking and shows just the mobile website!