Audi A3 e-tron connect

Useless as is. The data on the app (and website) only update when the vehicle is on, which is exactly the _opposite_ of when I need the vehicle status. Furthermore, the remote climate-control lock/unlock features don't work _at_ _all_. As it is, the app/website are completely useless. Seems like the problem might be on the car itself? Please work on a fix for the software. It really should "just work".

Installed latest version and still unable to remote set timers. This is getting more like skipware every time they release a "new" version. Begin to wonder if they employ Brian Rix in the software team.

The app rarely works. Registration failed b/c someone didn't know how to setup the SMS msg format. Charging timer didn't work so my car didn't charge. Majority of the time it cannot connect to my car. Or it says status update is good but it's still an hour plus ago info.

App has become complely useless since the latest upgrade. Can no longer use any of the remote timers. Spend significant money on car and expect basic things like this to work as described...

Unexpected features on the A3, like this app. I love that I can turn on the AC in a hot day or the heat in a cold day. Also lovely to find the car in that big parking lot that I forgot the number/letter. The statistics are also fun, but of very little for the majority of people, I'd guess. Still, amazing feature of the car.

Remote timers still does not work...

A complete useless app. With a complete useless customer service.

Latest update has taken away the ability to set timers and remotely activate charging and aircon. The app's only use now is to view car's status. Some of the stats are of limited use, for example the miles/kWh. This is useful for purely electric driving but not for hybrid. For example, achieving 22 miles/kWh would be remarkable if not also using half a tank of petrol! Therefore a mpg stat would also be useful, as in the car's own on-board computer.

Today Audi dealer had my A3 e-tron all day and managed to get it to talk to the portal via my computer. Apparently it had to be driven EXACTLY one mile then reset. It took 8 resets (disconnecting the car battery) before it worked. Audi technology eh?? Now I try using the etron app - surprise surprise, can't connect (incorrect id or pin). Waiting for a call from Audi. ....

After the car is done charging the status never updates. Since last update now timers don't work at all.

Constantly PIN is wrong.. constantly

An error has occurred. That's it. No way to use.

App says I need to register online but when I fill in my details the Web page just says "an error has occurred" with no indication of what the issue might be. No use at all.

When I'd does manage to connect it then gets a lot of data wrong. Did 170 miles yesterday and it says __kWhrs.

Compared to my other car app... This app will need plenty more work...Data is not accurate... Once all the bugs are fixed may i suggest add the lock door and close window feature just in case owners forget to lock and close up the windows especially when it suddenly rains... Come on Audi, you are better than this !!!

Says "Session Expired"... Then boots you out.

How have Audi allowed an update to be released which destroys the app?! We now just get no further than a splash screen. People are paying a lot of money for the E-Tron... Just do some testing!!!

It's a bit better than the last time when the all didn't start up. But still it doesn't work well. After the update I can't use the start airco/heater function anymore. Right now the app is a nice gimmick.

Since the latest update today the app won't even open. Just goes to a splash screen and hangs there. Dismal before; useless now.

No idea if it works at all because can't register my vehicle because VIN isn't recognised. Audi support no help after nearly 3 weeks. Updated today. Now app gets no further than front splash screen. Hopeless

After the car is done charging the status never updates anymore (e.g.10 minutes until fully charged, 2h ago). Timers/AC turn on almost never connect and time out. App also displays that car has no power supply while the battery fills up.

After this morning's update the app simply shows a splash screen after PIN input. How can a company with Audi's reputation for quality get this app so badly wrong?!?

Just got an E-tron a few days ago and was excited to use this app when I finally received my pin. I was able to log in fine then of all things I CANNOT view my car. Called Audi several times and finally they said they need to get in touch with Verizon regarding this. Very big disappointment

Get some brochure screen nothing else now I can't manage my car.

Worse than useless again. Has gone back to not being able to access system, usually first thing in morning when trying to turn heating on.

Doesn't always connect fully but more often than not really useful for turning on the heating /AC or checking how long left to change. Happy customer

App splash screen bug now fixed, but communication with car is still very temperamental. Frequently says last update was many hours ago and instructions to car (e.g. setting air con) fail to get through.

This new version updated itself only to display a splash screen. All functionality gone. Looks like yet another complaint call to Audi UK. If it was down to a server problem, there must be an issue with the architecture to impact so many users. Either that or poor QA.

I've had some problems with the app. Update issues, unable to set timers, downright refusal to let me log in. At the moment it seems to work fine. But why can't I set a repeating ac timer?

Since last version it does not work with a phone using English language. Only works with the phone in Dutch. Response to audi reply below: that is ridiculous, I'm in control over my language settings. Fix your buggy app!

Great potential in this app but sadly it fails to reliably perform. Park position is spurious at best and conflicts witht the MMI connect app which seems to be very accurate. Maybe the embedded SIM has poor connectivity? The latest update now means it's impossible to login at all. Agree with a previous reviewer that the lack of a repeating timed A/C program is a clear oversight.

Great to be able to set charge and aircon timers remotely and see charge progress. Sometimes doesn't register that power cable is plugged in despite showing battery charge increasing! Some of the stats are of limited use, for example the miles/kWh. This is useful for purely electric driving but not for hybrid. For example, today I achieved 22 miles/kWh which would be remarkable had I not also used half a tank of petrol! Therefore a mpg stat would also be useful, as in the car's own on-board computer.

This probably meant that your servers where down? Seems to be working now. Quite ok when it works, but still have potential for improvements.

After latest update not possible to log in. Only resolution is calling a US number from Sweden!