American Taxi Dispatch for Android
They never showed up to give me ride
Ap is broken , basic thing do not work or are confusing. It never accepted my flight number, so I deleted the ap and called another taxi service
Ever since the update about 6 months ago, it refuses to save a credit card; just keeps coming back with a 200 error. No response from tech support. This USED to be a good app...
Garbage night dispatcher. Good luck finding a taxi after 12:00 am. I really want to find out what're this night dispatcher is and beat the sh.. Out of him
This app is only good for ordering taxi, No way to add credit card. MOBILE PAYDOES NOT WORK with the credit card already on file. PLEASE FIX THESE BUGS!!!!
App makes it super easy for the dispatcher to ignore your order. It was faster to wait 60 min for the next bus.
It would be good if the taxi's can actually find my place. I live in an apartment and for some reason GPS mostly never finds my place and the drivers mostly Don't understand that if you are not at my exact address than the GPS is wrong and you must find a way. Unfortunately some are dumb and don't realize this. Often I have to go find my driver. It's frustrating. You shouldn't have to walk all over looking for an expensive taxi you pay for on a regular basis. Been using other services when I can now. They are my last resort.
Frustrated with how when I book a taxi and it asks me to choose a credit card that when I finally go to pay using mobile it changes the card back to the default. Because I'm in a hurry to pay and leave I don't notice that the selection does not match my choice when I booked the taxi.
Requesting pickup times seems easy with the clock face but to easy to confuse AM & PM.
You are not assigned a taxi if you select use mobile pay to pay in the taxi. After waiting for 20 mins at Midway -- while a line of taxis were lined up at the taxi pickup door :( -- I cancelled the order, created a new order but select cash or credit in taxi, I was assigned a taxi immediately.
It doesn't even let me log in. Stays stuck on the logging in screen. Worst app ever!!!
The app never works. It's awful.
Waited an hour only for my order to cancel. This is why uber is killing you all.
If you are looking to get to get to the airport or work on time forget it they will never show up!
So I was able to pay for taxi without telling the pin number or swiping my credit card or driver writing down my card number. But the Find my Location Takes A long time to get my accurate location. I am not sure if it's the GPS problem but it works now with update
So fast! Need to be able to change pick up name and phone number like you can on desktop version
Taxi arrived within 5 minutes. Very easy to use.
Won't take my order
Works
Great app
Very frustrating. Does not very much info and the profile section doesn't work. The is a great idea with terrible implementation.
Really sometime if u give a specific time they come before.and sometime they didn't come.very bad service.
American Taxi has the best service.
Good and reliable taxi service in chicagoland area. Lot of potential improvement can be done on the app to make more happy customers. As of now, taxi service is good and app can be improved.
Good app. Horrible company
Simple interface, works fine
Always on time.
Placed an order walking out the door at terminal 1, got the text with the cab number and 5 minutes later it showed up! Cheaper than uber too!
The app never works. It's awful.
Waited an hour only for my order to cancel. This is why uber is killing you all.
My worst experience with AT was about a week ago. He couldn't find me, I ended up finding him after 30 min of instructions. He could barely speak English and he got lost. I told him that I couldn't pay for the total ride since I was probably going be fired for being 1 hour late. He wouldn't let me get out and was yelling at me in Chinese. Finally I ran out of the cab using another door and he try to ran over me, calling me an as**. I called dispatch and email the company. They never replied back. 0/5
Intuitive and easy to use.
Company is not. The drivers are the most ignorant, stupid, rude people you'll ever come across. However the guaranteed rate is nice and not too expensive for most of my trips.
Recent versions are reliable.
These guys used to be fantastic but seem to be getting intolerable. Last pick up was 20 min late. Driver showed me he got the request to pick me up 5 min after pick up time even though I booked day before.
If you are looking to get to get to the airport or work on time forget it they will never show up!
Need to add option for smoke free cabs. Additionally, you can't add AMX to the account.
They can't see destination until accepted, if fare is NOT high enough they cancel and say "sorry no driver in your area".
It used to work, now all of a sudden it doesn't. I can get all the way to where I would hit "Submit Order", but the it just says " Failed to Submit order." I also can't submit an order on their website. Edit: Updated the app to the new version that just came out, still doesn't work. How does an app go from working completely fine to not working at all?
by A####:
The app doesn't work on Google pixel2. The total has comma instead of period and no way to fix it. Submitting gives an error.