First Data Mobile Pay Solution

I am not really sure why there are so many negative reviews. I use a Samsung galaxy s4 and an iPad and both work fine. I've used the same reader for about a year.

as others have said, if you try to process a card on the phone this app will constantly yell out everything you click on. can't hear the customer over it. called tech support and they wrongly told me my voice assistance must be on on my phone. probly just told me that to get me off the line. app sucks, just doing my part to lower the rating

How do you shut this thing up?? And the swipe device does not work, have to enter all info manually, who made this crap, Ford corporation??? Pos

Keeps saying device is verified, but keeps asking for the code ?

How do you shut this thing up???

Swipe does not work with my LG G4. Also I have read reviews G3 either . It is affecting my job in an extreme way. Please fix issue !!

Reader is not working with Samsung Note 5. Keeps giving reader not connected.

doesnt work they want you to punch the number

There should be an option to disable the voice notification when you start the app! Even when my phone is on mute, this dumbass app is somehow able to read the credit card number OUT LOUD AT MAX VOLUME as I'm entering it, so anyone near can hear it! I've actually had customers stop me halfway thru the transaction and cancel the order! It's embarrassing, and I'll likely need to find an alternative credit card company for a proper solution. I can't believe this app is authorized by a credit card company!

This stupid app keeps crashing. You guys need to make a real app like that square app.

Voice prompts are unnecessary and unsecure. Thinking about changing

Many customer service friendly features missing, compared to other apps. You are not able to give a partial refund on this app. You must refund in full and recharge the new amount. Not nearly as easy to operate as other systems.

Excellent for our church finances!

Deposits always happen by 11:00am eastern next business day. Good rates and process over a secure connection unlike other apps. I now have the ability to process chip cards to. All around good point of sale system.

I got my First Data account through my business banking representative. I was using Square before that. While the interest rate is less than Square deposits are posted MUCH slower to my account than Square. I may end up going back to Square and eating the higher processing fee to get fast deposit which I always had through square (often by beginning of next business day).

OMG! How many times do you have to be asked to remove or provide controls for that EXTREMELY ANNOYING AND INTRUSIVE female voice that speaks everything that I can ALREADY SEE??? When taking information over the phone for a manual entry, I cannot hear my customer because this USELESS VOICE is speaking over my customer and I have to ask for the information over and over again! Listen to your customers and give us what we want! Lose this annoyance or lose your customers.

There should be an option to disable the voice notification when you start the app. It doesn't provide any useful information other than what I can already read on the screen, do it's essentially pointless, other than to irritate anyone who uses the app.

This is ridiculous. I have an LG3 and this application won't recognize the reader, will constantly freeze, and now is stuck on a black screen. I wouldn't have signed a contract had I known how terribly this service is.

Please fix this app. I run my business with my Samsun Galaxy TAB 4 and it won't let me sign in or says network error. Every day I get closer to switching back to square. This is ridiculous.

Does not work with LG3 .and they haven't fixed it yet.

This reader is horrible it doesn't pick up the swipe every time and even when it does if the customer uses the same card even in the same day it does not save their receipt information for them to put it in very sad wish I never purchased and also just found out the square will allow you to send invoices to customers where they can just pay at home very convenient

If you have an LG phone with Lollipop this app locks up on login. App worked fine until lollipop update. Called customer service and they just said "sorry, can't help you." So now I can't run cards till I sign up with someone that can help me.

This app has been failing to work for any of our employees with lg series phones for over a month which has been a major inconvenience. The swipers work like 5 times before they start running into consistent issues, and they damage the headphone jack so bad that headphones no longer work on some of our employees phones. You're better off just manually entering all cards.

When this app works it is fine for the purposes of our organization. However, it locks up on login on an LG G3 with Lollipop. This was pretty frightening to find out on the day of an event!

They tried to charge me a few hundred dollars in fees that were not on the contract. Then I had to fight with them for a very long time to get my money back.

Works WONDERS

After updating my android this app quit working. When I called for support they said I was out of luck. Not what I wanted to hear from their support desk.

Don't sign up its not a reputable company bogus service charges like trying to get your money back is impossible it is $500 to cancel the contract

DO NOT GET THIS APP!!!!!!

With 4G LTE connection transactions take several minutes, sometimes taking as long as 5 minutes! With a line of 15 people it takes longer to pay then to give them what they ordered. Card swiper works only about a quarter of the time so all card numbers must be entered manually. This app sucks donkey b***s.

Pal

This reader is horrible it doesn't pick up the swipe every time and even when it does if the customer uses the same card even in the same day it does not save their receipt information for them to put it in very sad wish I never purchased and also just found out the square will allow you to send invoices to customers where they can just pay at home very convenient

They lie to you about hidden fees and how much they charge for services.

I can't correctly enter transaction amounts for the card swipe. I can press the number i want, I get vibrate feedback from the phone, number i want highlights, but you never know what number will pop up on the screen. And sometimes it seems there is a pattern to it, so i can try to work with that. Then i guess i press the wrong number and the entire price will change. This app is costing our business money every time i use it because it is impossible to get the correct price

Awful. Just awful. Stuck with a 3 yr contract at 12 bucks a month. App is slow and freezes mid payment. Card reader doesnt always work. Have had 3 swipers just to be sure. I switched back to the square.

I am not really sure why there are so many negative reviews. I use a Samsung galaxy s4 and an iPad and both work fine. I've used the same reader for about a year.

This app need some real work works very slow please look at this one tech. Needs updated.

With 4G LTE connection transactions take several minutes, sometimes taking as long as 5 minutes! With a line of 15 people it takes longer to pay then to give them what they ordered. Card swiper works only about a quarter of the time so all card numbers must be entered manually. This app sucks donkey b***s.

Use it all the time. No hiccups

Never sends recipt, card reader never works