About Apporio HelpMate
Pursuing the on-demand trend in Services booking industry, Apporio Infolabs has introduced its on-demand service booking solution by the name 'Apporio Helpmate. The complete Solution consists of a User App, Service Provider App and Admin Dashboard. Admin Dashboard is a web based panel where you can manage and monitor the complete activity of app users & Service Providers.
HOW IT WORKS?
User Sign Up:
• The work flow of the Apporio Helpmate starts with Service Provider registration.
• Service Providers creates his detailed profile, Service Offering and Availability & Timeslots to be booked from Helpmate.
• Admin receives the Service Provider Sign Up request on his Admin Dashboard. Admin can approve/disapproves the Sign Up request of the Service Provider.
• Once approved by Admin, Service Provider can start getting Service bookings on his app.
Customer Makes Service Booking Request:
• The application detects customer location automatically while customer can change location, Customer selects a Service Provider category, browse Service Providers in selected location
• Customer can sort Service Providers as per available filter options. like cuisine, distance, rating etc
• Customer has option to Book Service Now and Book Later.
• As soon as the customer makes the booking request, it goes to the concern Service Provider.
• Customer can view all his bookings in my booking section, he can view his bookings, cancel / reschedule booking from my booking section. In case of rescheduled booking Service Provider will get intimated about new schedule.
Rating of Service Provider:
• On Completion, Customer gets an option to Submit rating for the Service Provider.
• The rating gets average out and shows on the Service Providers profile in the app. The rating for Service Provider remains visible on Admin Panel as well.
MODULES:
Service Provider App Modules:
o Service Provider Sign Up/Login
o Add Service Provider Details
( Name, Description, Images, Service Offering , Specialty, Map Location, Availability Time Slots etc)
o Service Provider Registration
o View Booking Requests
o Service Booking Request history
Customer App Modules:
o Sign Up/Login
o Email / Mobile Number Authentication
o View Nearby Service Provider Listing / Reviews
o View All Nearby Service Providers in Map
o Change Location to Book Service in Service Provider in that Location.
o View Service Provider Profile
o Book Service in a Service Provider
o View Details of Service Booked
( Service Provider, Time Slot, Number of Person, Booking ID, Booked By-Name, Email, Mobile)
o E-mail / SMS notification for booking done.
Admin Modules:
o View all activities of Service Providers & Customer
o Accept / Reject Service Provider Registration
o Activate / De-activate Service Provider listing / Users
TECHNOLOGY USED:
o Native Android (Android SDK)
o Native iOS (SWIFT)
o Core Php
o MySQL database
o Restful Json APIs
SOFTWARE USED:
o Android Studio
o Xcode 7.3
o XAMPP
o Dreamviewer
Please write to us on: hello@apporio.com
You can also reach us on phone/watsapp at +919560506619/+918130039030