San Jose Clean

This review applies to 5.2.8 & 5.2.9. Graffiti removed within a day or two after reporting. The app needs a similar reporting tool for abandoned shopping carts. When they add one, I'll raise my rating! BTW the phone number listed for reporting abandoned carts is no longer correct. The DOT now handles that service.

Use to be good...I reported a pothole and it was fixed the next day! It was a really good idea... getting people to identify problems and reporting them. The latest update changed the app for the worse! As others said, you can only submit reports on graffiti, or they just only give you a phone number or email address. Too bad... they screwed it up now!

Buggy. About and other tabs don't have info.

Let's all keep San Jose clean and safe!

Works as advertised..graffiti cleaned within a week of reported

Used the App for several years. Reporting graffiti and illegal dumping that I see while walking my dog. The latest update changed the app so now you can only submit reports on graffiti, anything else they only give you a phone number or email address. They should change the name to "San Jose Graffiti Removal", thats all it is good for now.

Keeps freezing

Back to 5 stars as freezes were quickly cured this week. ..reinstall no help.. You can report a problem relating to any city service. It is especially useful for Park Concerns, but most benefit is reporting graffiti. You to take a photo and show location: via GPS. Usually the graffiti is painted over within 24 hours!!!! it is amazing how quickly the graffiti contractor responds. I have reported graffiti as late as 9 pm and at 8 am It's gone!! Park concerns, but it is reported in the records

Great App

I have used this app regularly for years and just got my phone replaced (same phone and OS) so I had to download it again and now it won't work! The location screen is either missing or buggy and it freezes before it gets there. Please fix asap!

Keeps freezing

Couple things to fix: 1. Force closes upon opening 2. Would be great of we could edit our details after taking a picture 3. It should keep a log of things we've reported so we can view them and not accidentally report things twice

Couple things to fix: 1. Force closes upon opening 2. Would be great of we could edit our details after taking a picture 3. It should keep a log of things we've reported so we can view them and not accidentally report things twice

I've used this app several times to report graffiti in our neighborgood, and every time the graffiti was gone by the next day! Kudos! On the downside, the GPS/Google maps feature used to set the trouble location hasn't worked for me since the early revs of the app ("Google can't find the address" or some such message). Also, I've had to reenter my contact info following updates -- a bit of a pain. Overall, a useful app to have installed, but the negative aspects make it harder to use than it needs to be

your smartphone app has out of date city councilmen. time to update the mugshots.

Keep your community beautiful.

...you can help! I reported a pothole and it was fixed the next day! It's a really good idea... getting people to identify problems and reporting them. Once the right people know the problems, they can do something about it!

App

I have never used a city app before so not sure what to expect. It feels like there is great potential here but it's not fully baked yet. Eagerly looking forward to more content and a refined user interaction.

This is very good. The city needs to tell people about this app. Awesome way to crowd source.

Great App

Nice

If you care about San Jose... ...you can help! I reported a pothole and it was fixed the next day! It's a really good idea... getting people to identify problems and reporting them. Once the right people know the problems, they can do something about it!

App

Good start. I have never used a city app before so not sure what to expect. It feels like there is great potential here but it's not fully baked yet. Eagerly looking forward to more content and a refined user interaction.