Green & Yellow Cab Somerville for Android
Somerville Cab is not great in all ways
Crashes immediately
Fast pick up times, easy to use. I wish this was available for all major cities when i travel!
Yellow /^Green Cab
Something is wrong with the map in this app. I can put the pin right on my house, but it shows the address for the next street over. Can't use the app if it sends taxis to the wrong place.
They never have the notes fix so the driver can see what i put down. The drivers are all rude and they love to complain.
They start out great, but if you use a credit card the cabbies will make up excuses of why they can't take them, my card for some reason doesn't go through right away so I get bitched at by the driver the whole way to my destination. They tell me they don't wanna pick me up but do anyway. I've been waiting over an hour now and called them twice. Stop crying about CC when your company takes them. Find a new job. Idk I'm not a cab driver. Good thing there's Uber or Lyft....
Trash
I'm unable to sign in with an older account, and this is after requesting a password reset, twice. And then, I download this app, on my new phone and created a new account and it keeps giving me an error message when I attempt to establish it. Mind you, my issue is not with the service of the cab company, as I have been patronizing and utilizing this service since 1990-- I've never, ever had to issue a complaint. I'm happy to readjust my review if it can be rectified.
Drivers get mad if you use the app because it books them up for at least 15 minutes and your journey may not be that long.
Tried to book reservation during a snow emergency. Had no other means to get home as buses were no existent. Loaded up and recieved a message " we are not taking reservations on app, please book reservation by phone". Really? What good is an app if you can't use it when you need it the most. Tried calling in cor 45 min and busy tone constantly.
This app is excellent!! Absolutely love it!!
If there is bad weather coming in the next 24 hours they cancel the use of this app, BUT they don't tell you. So your sitting there waiting for a cab that will never come. Uber anyone!
There was an issue after the recent android update but once I emailed them about it they fixed it within 24 hours! So handy!
My last review of this app talked about a problem where I couldn't save all addresses properly (it would change the city on one of them). This update fixed that, hooray!
Fast pick up times, easy to use. I wish this was available for all major cities when i travel!
I'm unable to sign in with an older account, and this is after requesting a password reset, twice. And then, I download this app, on my new phone and created a new account and it keeps giving me an error message when I attempt to establish it. Mind you, my issue is not with the service of the cab company, as I have been patronizing and utilizing this service since 1990-- I've never, ever had to issue a complaint. I'm happy to readjust my review if it can be rectified.
Drivers get mad if you use the app because it books them up for at least 15 minutes and your journey may not be that long.
Awesome app!
I'm unable to sign in with an older account, and this is after requesting a password reset, twice. And then, I download this app, on my new phone and created a new account and it keeps giving me an error message when I attempt to establish it. Mind you, my issue is not with the service of the cab company, as I have been patronizing and utilizing this service since 1990-- I've never, ever had to issue a complaint. I'm happy to readjust my review if it can be rectified.
Visited Medford campus of Tufts and found this app very helpful. Cabs came quickly when called and on time when scheduled.
This app is excellent!! Absolutely love it!!
For the most part this app is great, very convenient. One thing is frustrating me about it, though: one of my "saved addresses"is a house in Cambridge, but the app WILL NOT save it as a Cambridge address, it keeps "correcting" it to a Somerville address. Yes, there is a house in Somerville with that address, no, it is not where I want to go.
I requested a cab to come pick me up in central sq, Cambridge. I could follow the cab on the app where he is and very obvious the driver completely ignored his assignment. He was getting close to my street but then decided to turn around and drive to Harvard sq instead. I canceled my order. Confirm#10113703. The app is useless if the drivers don't respect it and ignore their duties.
Fast pick up times, easy to use. I wish this was available for all major cities when i travel!
Tried to book reservation during a snow emergency. Had no other means to get home as buses were no existent. Loaded up and recieved a message " we are not taking reservations on app, please book reservation by phone". Really? What good is an app if you can't use it when you need it the most. Tried calling in cor 45 min and busy tone constantly.
Easy
Needs to be a a way to save address.
Good
by N####:
The recent upgrade is terrible. Every ride is estimated at $1.75 for your trip. The map defaults on the destination instead of where your cab is and the cab number and green screen pops up every two seconds while you are trying to see where your cab is at by navigating the map. Remove that green screen, fix the estimated ride, and show the cab instead of the destination. Overall I support local business and I am a frequent customer.