American Swan Online Shopping

Hi.. I was really in love with American swan stuff. I can see some weird reviews but my experience was good. But now I see the website and app has gone down. I had almost 350 rupees credit in American swan wallet. Can you please help me recover that back if you are down permanently or else clarify.

Poorest of the Poorest Service I have ordered a tshirt and wasnt upto mark and so i returned that Even they did not credited money back in my account and that too only in american swan wallet Rs 300 in wallet and i cannot even use that bcz website and app is down. Kindly clarify on this Amerivan Swan

Thus brand has no decency and no self respect at all. I placed an order on the 6th of September 2016, my order status as to this date has not reached me! In spite of mailing them (to which I got no response EVER), calling their "customer care" number (which in reality does not exist) my order is still hanging on loose ends!! Be it COD or online payment, your promises are only valid till the time u get the money out from our pockets!! I am so taking u to consumer court!

Just waste of money as product was returned then the refund was given in store credits and now the website and app have closed by this wasted my 1200 rupees. And not even answering the emails.

Ordered something and never received it. Tried to contact customer care for cancelation and refund but their numbers don't seem to work anymore. Wish I could give it -1 stars -_-

In my wallet Rs800. Thy are not placed my order Thy r runway. No customers care no mail reply. Give me my money back . I will going in consumer forum. Fake fake fake fake

I have ordered a sweater and also made online payment, i still don't receive any confirmation message or call its just showing in the app shipped, its going to be a month now. And when we call u people all the lines are diverted or busy. I request android to remove this application from the play store and never let entertain such e-commerce fake user. U dnt even deserve a single star. My approach to u is bcz of Sidharth Malhotra. Almost more then 10 times i sent emails but for that also no reply.

Their quality is not that good.. for the money they ask you for..you can find similar or might be beter quality product at lower price in Indian markets.. moreover american swan is not that big brand to buy for this price

I placed an order on 5-6 days back.. order is not even shipped yet and there's no response from customer support team. They are just looting the people. You place the order, paid for it, and you money is gone.

I ordered bottom wear with order no. AS050916100000138483 and made payment from my Paytm wallet on 5th Sept. But yet on 13th Sept. It is not conformed and when I m trying to contact their customer care via mail they don't reply and none of their customer care phone no. Work. I am thinking if my issue is not resolved then I will approach consumer court.

I had around 700 rupees in my wallet. It seems that you guyz are closed now. Kindly refund my money back to my bank account. Fake BC

Dear American Swan Team Request you guys to update me on my  Order No. AS030916100000138382 or else please refund my money. It's been a week and no update from your end.

Its materials are light. If people don't know all qualities means it's bad

I have returned a product 20 days ago. The amount hasn't been credited to my account yet ! Their phones don't work. They don't respond to mails. They loot money my cheating people. Ridiculous !

I orderd in amrican swan and returned product. They not refund my money. 750 rs put in amrican swan wallet. Now website and app both not working.. give return my 750 rupees. Otherwise i will go consumer firm.

I had returned my products 2 months back and they have not credited my account back.They haven't given any store credits alsi.i tried calling them multiple times and also tried chatting with them online and mailed them aswell but they are just too busy to revert! Frauds!! Please don't shop from this site.

my wallet credits of rs. 1500 have been waste. now website is completely down. no response from consumer care

My Wallet balance 1263 I had a balance of 1263 in my American swan account. Now I m not able to login to my account itself. Please give my money back

Not working at all even the website doesn't work.

I placed an order on September 4th. Still I did not receive my order and the amount also not refunded. Emailed to customer care and the manager no reply from either

I have placed an order on 31.08.2016 with order id AS310816100000138298 and used the store credits, generated from old return of order. After a query to email on order status as the same was showing only created, on 09.09.16 I received a mail that the order is cancelled as they are not having quality products and a refund has been processed. Since then the status of order is created instead of cancelled. No refund so far. No reply from customer care or Manager CRM email id.

It's been 4 days since I placed my order and still no further update..the order has not even been confirmed by AS...This can't get worse...Refund my money You Thieves !! No reply to the complaint I sent to your customer care !!

I placed order on 26th aug 2016.. no update yet.. it's been two months.. they don't respond to mail and the number on app will not work.. I demand for refund of my money... stupid app

I placed an order AS050916100000138481 on 5th September,2016. I made a prepaid of 1989 rupees. Till date i didn't get any mail stating that the order is shipped. I just got a mail that the order is created on 5th August,2016. If you are unable to deliver the product, refund my money I messaged to customercare, but no reply from them. I'm thinking to file a case in consumer court if I don't get any reply within 4 days..

Worst ever online shopping app they are not returning my money and also I'm not able to order anything.guys i don't want u guys to suffer same so please do not go for this app...3rd class app..............middle fingure for not returning my money....

Cant able to order anything..please fix this issue...whenever i go on payment pannel..they are not prossessing further..please fix this major issue

Disappeared?? Let's go to consumer court against him guys I have more than 2k in his wallet..Where r u AS??????? Return my money

I'm not able to order through your app due to some Java error of yours

I have been trying to place an order for the past week or so but the payment is not being accepted in any format (CoD/Online). Hopefully it ka fixed.

This is fraud company, they looted our money and escaped from business. Alot of money was in my wallet but they ran away with money and shut down the website. Catch the bastards

White background no content showing. Where is your update? If can't find, I'll throw it out of my phone.

I had 2400 in american swan credits, i dont know how i can recover it because ur site and app is not working.

I am trying to place order as I am having AS store credits , but giving some error in form of pop up ?

Fake company.... Fooling customers cannot deliver the product on time and when products have been they keep the money in the wallet.... Never purchase from them

These guys are cheating on people. ..I placed an order on 10 September 2016..and never received any product till now. ..don't buy anything from this site. ..

These are Fake site over the online market always given used material to costomer. I had purchased a shoes it was used and they are not retuning they said we are not responsible dnt trust on this site

First of all when they could deliver the product then why dont they provide pick up for returns.at their request i posted a parcel containinng 4 items but they refunded only for 2 items stating that you have returned only 2 items.order id AS030616100000116046, on 23rd aug i got reply that american swan team will call u back at the earliest... i guess they are busy cheating others too.

Love the quality & discounts .. but getting continously error while trying to make the payment using CC.. Also its taking 24hrs time to update the Store Credits ..

I would like to order the clothes,but I have read all the reviews you have got. So I came to one decision finally that I will pay the money after checking the quality of the clothes after receiving & if iam satisfied if not I will return with the same person who comes for delivery. If you just can provide the facility please reply, thank you.

I ordered a trouser on 27th Aug 2016 and today I am sitting on 8th sept 2016 still the order is created its not delivers or cancelled the contact number is fake and the usual toll free no is not working no reply on the mail folks stay away from this app they have chosen Siddharth malhotra as brand ambassador this itself speaks the quality of the brand....