AFCU Card Guard™ for Android
Not a fan of the latest update. It doesn't easily show your running balance. It shows total balance but not what it is minus pending transcribe. Makes it a little harder to keep track of my funds. I liked the old app that showed the balance with and without the pending transactions calculated. Made managing money quick and easy.
Great app and feature. I love America First and will probably never change banks. This is a great app to help protect your money when you don't need to use your card. Just switch on when you need to and off when you don't. It notifies you of denied transactions as well when your card is off so you'll know if someone has your info.
Dont like the new upgrade by using your acct number and password. When you ask it to remember you your account number is totally visible instead of secure like it is on the mobile app. I really do not like the new login feature that was just downloaded because now I'm going to have to type everything in a hundred percent every time I need to login to turn my cards on or off. not happy about this one. It would be nice when a charge is sent that you could say accept or decline to the charge. So if you did not do the purchase you can select decline so the charge does not go through.
This a convenient way to ensure your card isn't being used by someone that isn't supposed to be using it. It would get 5 stars, but you have to login and type your password in every time even though there is a choice to use a pin to start the app.
This app will usually notify my phone of a purchase before the store card reader says it's is approved. Can't ask for better than that. If you need the regular bank functions download the other afcu app. BTW, I would be all for rolling this app into the other one.
Two wishes: 1. Custom notification sounds (personally I would use a cash register sound). 2. Don't use a separate password from my regular account access; fewer passwords make for happier users.
Best App ever. The minute you make a transaction, the charge immediately alerts your phone!
Great but... Notifications do not work correctly on my Android Wear 2.0 LG Watch Sport.
It doesn't give notifications anymore despite them being turned on.
I like the idea of this when it works, but more often that not it takes forever to open if at all.
App no longer allows me to login
App is perfect. Would be nice to give it a facelift and introduce finger scan to log in
Don't like it
This is an awesome app! There are however a few things that would make it a 5 star app for me if they were changed. #1-it bothers me how behind it is with my actual bank account. Card guard shows pending transactions that have been cleared for days. #2-it would be nice if it showed in the main display, the transaction limit. That way when my card declines because the amount is over my transaction limit, it doesn't take me as long to figure out in the store what is going on.
I have an LG V10. and it seems that I am not able to get out of the app just by hitting back. I would give this app a 5 as it does everything I would like it to within the app, but it won't let me out without some effort. I would suggest an exit or quit button within the "More" menu to allow for this functionality
The app works great, but it's missing a key feature that would make the app incredible useful. It needs the ability to whitelist merchants (like Netflix, or Amazon) were your subscriptions are. Make it so we can whitelist our card to places we spend money or have subscriptions then we can turn our card off to anyone else, unless we choose to unlock it. Then it would be truly useful, great app
If it gigs card between 6 pm and 8 am and there's no way yo fix it until live customer service starts, next business day, crappy system with little thought given to customers incinviences! And disputing transaction requires hand filed documents to prevent fraudulent charges anyway!
Just started using. Have issue logging off. Stumbled on "area left of home button". What's referred to is physical Home button on lower phone face itself; not the screen! Much later after months of use: Good to use. Security is primarily issue over ease. If one has continued problems then have they studied HELP options?
It allows me to change my charge cap on the fly. Sends me a notification of any charges applied to my card. My only problem is the UI needs a bit of work or simplification. I'm constantly using this app and love it
Seems a little frustrating that even after I checked, double checked, then triple checked - my card still won't work. Haven't been able to use my card since I signed up with Card Guard a couple of days ago!
Notifies me of all charges on my cards. Stopped some fraudulent charges from getting out-of-hand; I disabled the card so no more charges could go through. Love it! I would recommend it to everyone who is able to use it!
Have like being able to see transactions come in as they occur. I have caught mistakes fairly quickly because of this app. On the other hand if you forget that you have limited the use of your card and go to try to use it outside of that area it can be a pain!
Why does this app request access to so many different features on the phone? And why isn't this app rolled into the America First banking app? Is this app owned by America first, or a 3rd party?
This app is amazing and I have way more control of my cards. But the problem I have is when my phone dies then I have no way of turning my cards on or off. There needs to be a website that you can log into if your phone is not working.
Gives you, ya you complete control over what transaction can take place. With great and very prompt notifications when things clear or denied. Although the prices seem to differ from what it truly costs for some weird reason. That's why it lost a star. But still just bein able to control what gets approved and what doesn't is a stress free lifestyle I'm already enjoying
This app does a great job of notifying you of transactions and providing controls. I wish they could have taken to the next step by asking you real time about transaction denials or fraud.
I was alerted that someone tried spending money on my card. A $400 transaction! So grateful for the alert notification. I made all in my family that have an account with AFCU download the app.
Ive checked my setting to make sure their right multiple times but this app still gives me issues with all my cards. Wish i had never downloaded it.
1- needs integrated into the already mobile app. 2-lags on updating things that are already cleared through bank doesn't show that in this app. However it is perfect besides that. Always notifies me of every purchases and easy to navigate.
The idea behind the app is great however the app itself sucks... Bad. 5 plus minutes some times to connect to the server or it just plain won't connect. Not a whole lot of things More embarrassing than having to have your wife leave the restaurant to go to the bank and pull money out while you wait and explain what's going on. Thank God it wasn't Sunday when the banks are closed or after hours... Please fix this server issue so I don't end up washing dishes at IHOP
Without this app I would have never known that someone skimmed my debit card and was stealing $500 a day from my accounts. I got notification the first day, which was just before a family vacation to Florida , and was able to change my pin online. Without it, I would have been stuck in Florida and only known when my card was declined.
This app helped me catch two fraudulent charges. It notified me of the charges and I was able to turn my card off instantly. I love that I can turn it off without canceling it. So much more convenient.
It has more options than I've even had time to explore. I like the notifications every time my cards are used. And I like being able to shut off specific types of transactions, or to turn it off altogether, if I think I've misplaced it. It's very helpful to have.
I've gone to get food and then to get gas and I get denied over and over again. Its really embarrassing to be in front of someone to show them hey I have adequate money in here to pay for it. Where is the closest ATM? Taking time out of my day and pissing me off to the point of wanting to switch banks. To be denied on a charge I can clearly afford, but for some reason the "location" isn't just right even though I've frequented said area still baffles me.
I woke up to a denied charge of 1000.00 from Vegas one morning. I had the threshold set at 50 so the fraudulent charge didn't go through. Love Card Guard!!!
My card was compromised two years ago and I only found out because of America First being on top of things. Found out about this app last year and love the thing. I like being able to set a trusted area. I have greater peace of mind because of this.
Got early notification of fraudulent activity. I was able to stop card immediately which stopped from overnight charging spree 4 states away.
I can turn off a card at any moment. That alone has saved me from a huge hassle!
I caught an unauthorized charge thanks to the notification from this app. It saved me a lot of time and hassle.
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This is my favorite app. I love being able to see when my card is used. I love having control to set preferences and limits. Sometimes I still have to log in to set preferences but I still get my notification. I think this makes it more safe. Once in awhile I will have to change the preferences. Like if I go to a redbox, their charges come from another state so it looks like I am using my card in another location so I have to change my settings to out of state. This app is great..