AMC Theatres

Not sure if this is an app issue or just amc. I can't sign into my account on the app, it keeps asking for my login and won't pull up any details.

Keeps freezing or I get network error. Did not load my credit on the last visit. Showtime was off by 10 min. Premium line was not acknowledged. Can't see most of my stubs.

Never performed as stable as the iOS app. Always requires login when app launches. Wasted a lot of time buying tickets, looking for showtimes, and scanning stub barcodes.

As much as I want to like the app it keeps signing me out, loads slow, and doesn't show me my rewards or benefits

The app is missing all my upcoming movie information (date, time, confirmation number), you can't view history or transactions. It's not worth it to have the app in its current state.

This app used to allow a great deal of personalization. I could easily pick the movie at my favorite theatre. Each update has significantly decreased the ease of use. A 2 minute purchase is now 6-7 minutes. It's bad enough that AMC is no longer my go-to theatre.

Completely Worthless. Slow to open and slow to load a new screen. Sometimes I thought my phone was frozen, but no just this slow af app. Also, never ever let me buy tickets from it. I could pick seats, see showtimes, but the minute I wanted to purchase, everything always stopped. Had to restart the app every single time. So, really, what's the point of this app?

Whatever was bad about this app via android has gotten functionally worse. Frustrating user experience, design may be pleasing to the eye, but everything about this new version is clunky and difficult to move from theater to theater for films and showtimes picking seats and checking out only adds to the challenge once you finally get there. Very sluggish and slow with connection times. Not a network problem.

What is with this? You can't add or search for favorite theaters. Adding gift card is a problem getting reward is a problem there been alot of error on this app. FIX IT! I'M SURE I'm not the only one with issue look at the rating AMC!

App freezes way too often. App should also have an option to cancel tickets. Calling to cancel tickets is very time consuming and needs lots of patience since no one picks the call for nearly 10 minutes

I know the theater I wpuld go to.. I am logged on to AMC for a reason.. otherwise there is IMDb and other much better place.. you even removed the price information . You guys even changed the desktop site... Is it time to move on..the user experience might be jazzy..but it should be user friendly.. current site both web and app are horrible. it's just going g bad to worse.. is it time to move on to Hawkins..

Loved the new updates app. Until recently. Having issues with getting account info and it keeps logging me off. Never reported an issue or really put a review bwfore, but sucks when I was trying to activate my new rewards. Hope it works later today

App repeatedly freezes to the point of where I lose the seats I've picked.... total piece of trash they like waving in front of you so you buy the premium subscription and get all the benefits... which don't even come out to 10% off... scumbags

It's a terrible app. It remembers my stubs membership. But it always asks me to renew my membership Everytime I purchase movie tickets. And it won't let me apply my rewards. I'm very sure that i paid my membership renewal fee at least twice this year already.

They seem to have fixed the constant errors, but so far the new personalization options are a little disappointing. Bring back defining our own list of preferred theaters please.

When I click on an upcoming movie to purchase advanced tickets it should take me directly to the day it opens, not today's date. I shouldn't have to play the guessing game. Also, Concession & MacGuffins purchases need to show under "History" with the points earned for that purchase.

The 2/6 update still working great for me. Nexus 5x. For those having issues, log out of the app and back in again. Others have also suggested clearing app data to help clear up the crashes. Also provide your phone model to help devs troubleshoot.

It's better than it was but now I can't select a theatre from my own selected list of theatres. Now I have to select one based on location. I still liked it better when it still worked on earlier (pre-Lollipop) versions of Android.

Everything would be great except at theaters where you reserve seating. The seating chart is unavailable and does not function. App is therefore unusable. New problem. Viewing tickets purchases shows me my showtime is 12:00am year 0001. What!?

Haven't been able to view the movie list since December! Worthless app if you can't reserve your tickets! Just updated and same problem! No list!

If it's not broken don't fix it. The last couple of updates really made this app unusable. Latest update did NOT fix the sign in issue. Smh

AMC's new low. Charge customer to renew their Stubs rewards card. Keep the money, have the app "forget" the renewal was made. Repeat. Charge again (within 40 days of first charge). When customer notices and calls, offer a 6-week wait to reiimbursement IF issue is recognized. Brought to you by this failing online app.

This app should detail every transaction and how many points you get per transaction. That way we as a customer can track every single transaction we make at the theater. I had 45 available rewards and after the update it went down to 30. Horrible update and bad customer support.

Why did you take away the option to select a favorite theater? I don't need to scroll thru all 60 theaters in Chicagoland area. When I make a theater selection the first theater opens up, not the one I selected. Have to be careful. Have you guys ever been to a theater and know what the experience is like? App shouldn't be this complicated, just show me the movies, the times, and let me buy a seat?

Make the last digit of your password wrong the hit ok.. Then correct it and hit ok again and you can sign in. That's the only way I was able to sign in.

It always seems to be down and asking me to come back later. Went to the movies to watch several shows in last few months haven't got any credit towards the movies I've seen. When i called amc customer service to ask them for there help,was told they are working on the problem and to give it a month. When i told them that wasn't good business practices,they said have a good day and hung up on me. Went to the movies today to see the great wall and when i opened the ap to scan my card not only did they take all my points my movie tickets all disappeared,history. This update sucks bad

Everything was working fine until the update, now the app keeps signing me out and shutting down.. app doesn't work. Please fix. Thank you. Old update was working fine..

There's always a forced error try to purchase movie tickets online it would not let me had to reset my password several times because it would not let me and using the app

Every time there's an update, why does it reset my account? I have to reconnect my Stubbs, but it says it cant find my account. It was nice having a history of transactions and tickets, but all that is erased now.

This app is terrible, information for the credit card doesn't input correctly, so I'm unable to purchase tickets through this garbage if an app.

This app is pretty terrible. Lets me activate rewards but then doesnt let me use them through the app. Whats the point then?

Ok to be fair I used to love this app, and would like to again, but the recent updates are KILLING it for me... According to the "AMC app" *My points are gone(7200+). *My rewards are gone ($10, was my was on my way to $15) *My history is gone, *When I try to access my virtual AMC card nothing comes up and I'm forced to sign in again. *In the last month alone my kids and I have seen 4+ movies in the last month alone, so not seeing my points and rewards is ...... EXTREMELY FRUSTRATING Oddly enough my virtual wallet shows up with no problem...Lol PLEASE FIX I NEED MY POINTS AND REWARDS BACK

Sooooo slow and laggy. Decent app, but just too slow.

Just awful. How can they let this go. Freezes, crashes, try to buy tickets but can't .Bad app. Super frustrating

I used to like being able to view my complete purchase history, including food and drink purchases broken down by day. Not this info isn't available. Only items that show up in history are online ticket purchases. So disappointed.

Great app, all the AMC info in one place, makes it super easy to order tickets and concessions in advance. Even keeps track of your payment card, Stubs card, and all your gift cards that you want to load into your rewards account! No more forgetting to bring my Stubs card or payment to the theater.

Idk what you keep doing to this app, but it keeps getting less user friendly. It's horrible!!!!!

This app worked fine at first but now...qr codes for purchased tix don't show up, my points don't appear anymore, and if I go to the My Card tab I keep getting the Sign Up/Log In screen.

Won't let you buy tickets! Filled out all the stuff to register and then it doesn't work even though it tells you you're signed in. Wish I could rate it 0 stars ... this app is crap!

Horrible can't even log in it says it can't authenticate me . I actually pay the membership and am trying to use my app to buy a ticket for me and my partner and I can't. It's not even sending me a recovery password.