AMC CRS

AMC CRS Free App

Rated 3.86/5 (272) —  Free Android application by Ahmedabad Municipal Corporation

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About AMC CRS

Comprehensive Complaint Redressal System (CCRS) Citizen mobile app is an enterprise solution that provides the ability of reaching out to the right authorities of AMC (Ahmedabad Municipal Corporation) for municipal related complaint resolutions and thereby benefit with quick turnaround time for complaint resolution and real-time complaint status check. This app enhances the user-delight and facilitates with benefits of mobile computing capabilities. This app shall provide benefits to the citizen with the facilities like register complaints and check their redressal status. This app shall have features:
- User profile creation & management
- Complaint registration
- Complaint Status check
- Easy access to nearest area location of problem site vial Know your Ward feature
- Share App
- Citizen Opinion submission for app enhancement
- Information related to CCRS and Call Centre
- User-friendly re-direct facility to AMC site for view-only info related to Professional and Property tax

How to Download / Install

Download and install AMC CRS version 1.9 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.amc.ccrs, download AMC CRS.apk

All Application Badges

Free
downl.
Android
2.3+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Professional Tax & Property Tax Link are Updated.
Version update AMC CRS was updated to version 1.9
More downloads  AMC CRS reached 10 000 - 50 000 downloads
More downloads  AMC CRS reached 5 000 - 10 000 downloads
Version update AMC CRS was updated to version 1.4

What are users saying about AMC CRS

Q70%
by Q####:

Online application regarding any complaint related to Ahmedabad Municipal Corporation can be reported easily with a photograph. Also the action is took on complaint as soon as possible so as to provide resolution against the complaint of users. I had complained many times related to lights, drainage issues and many more everytime i got resolution as soon as possible. Good initiative by Municipal corporation and Government.

P70%
by P####:

App is nice but no responsible person are there to resolve my issue.... Problem is not resolved even after 1 month completed to register my issue.... Need to work on Government side...

Q70%
by Q####:

Identify your aria ward using the application.With you and your city to avoid such difficulties.

Q70%
by Q####:

1.After complaint, complaint no. does not shows. 2. Also complaint status is blank after complaint and no history for complaint shows 3. 3 star is for good initiatives by AMC

Q70%
by Q####:

Issues not handled by concern teams.

Q70%
by Q####:

Even this app is unable to search my area after 1 hr

T70%
by T####:

Useless App no response even after 1 month

Q70%
by Q####:

Top not received can't register area not updated society not updated loosersss...

Q70%
by Q####:

Great

Z70%
by Z####:

Location issue

Q70%
by Q####:

The app is in working condition that's good but some of the things are yet not working. Even feedback is not working. I can't reopen the unresolved complaint or repeated issues. I can't see details of my complaint and for repeated complaint I have to fill each and every detail again and again. Complaint log don't even show date when I registered the complaint. Complaint status should show all stages of complaint and tentative date of resolution.

Y70%
by Y####:

Not able to raise complain using this app. So it fails fulfill the main purpose. Let me award you one star.

G70%
by G####:

Very Childish type of application is this, There is no option for detailed information about the Societies, Chawls, Mohhalas etc. Also after making any complaint there is no option to detailed information about the complaints too, it just shows complaint number is this and it is open that's it. Please make some mature application.

Q70%
by Q####:

Gatishil Gujarat By Our PM Narendra Modi

Q70%
by Q####:

App gives ease to report problems to municipal corporation.

E70%
by E####:

Nice application. It resolves common issues quickly.

Q70%
by Q####:

It's a good initiative of AMC for citizen of Ahmedabad..very useful application and I have logged complaint so many times.. everytime i get resolution

Q70%
by Q####:

Good app, all my complaint resolved.

B70%
by B####:

solved my problem and quick response .great app.

Q70%
by Q####:

its very good initiative by AMC, helpful to citizens.

Q70%
by Q####:

Great work by AMC

Q70%
by Q####:

Nice app

Y70%
by Y####:

Useless app! Waste of time, nobody seems to look at complaint. You can have all the apps and technology in place, but if there is NO WILL to serve, then it is futile. They should just say we do not want to modernize. The app has good coverage of localities and is easy to book complaint, but that's all. After complaint is made, you would just get a number and then nothing happens. They would automatically close the complaint and just message "if you are not satisfied with complaint response, call at the local municipality office"". Then what's the use of this app? Made 2 complaints, got the same response. Better to remove this app from Google Play.

Q70%
by Q####:

i have logged in more then 5 complaints but when i checked the complaint status and the same says that no pending complaints and the places for what i have complained are still the same. Is this app actually working or just for the same it's made up.

T70%
by T####:

AMC not want to solve actual problem. Any app or methods not working.

Q70%
by Q####:

Saves a time lot. No facility to reopen complaint looks amazing. It can be found out how many complaints closure sincerely.

Q70%
by Q####:

Opened two complaints both are closed without any solution

X70%
by X####:

Its showpiece app complaint gets registered but not addressed I have made 5 similar complaints of burning waste but still every morning municipal worker burns waste in front of our society

Q70%
by Q####:

मेने 1 शिकायत की साहेब लोग dhekhne आये 4 दिन बाद काम हुआ नहीं और complain स्टेटस में कंप्लेन हो गयी amc काम करो app बनाने से कुछ नहीं होगा

X70%
by X####:

It seems they have TAT for closure of complaint on system but not on the ground. My registered complaint was closed without actual closure

Q70%
by Q####:

Not able to search area, it always shows internet slow message. Don't even deserve 0 star.

Q70%
by Q####:

Don't know why some people rate low an app if find some problems. Great app. Let's make Ahmedabad from better to the best by helping AMC.

Z70%
by Z####:

Thanks AMC for this wonderful app..nice app to complain any problem...

I70%
by I####:

The ground work is pathetic - Complaint gets closed without any action taken. No feedback mechanism.

Q70%
by Q####:

Its ok many spelling mistakes. You people have developed application that fine but who will attend the complaint first try to revive your sevices...

Q70%
by Q####:

I cannot see complaint status in app after registering complaint & I did not get enough time to write complaint no. Please provide SMS facility or email facility in order to keep record of complaints otherwise it is useless.

Q70%
by Q####:

Many more change do in this app., Like add riverfront area and also cover sr.citizan service

Q70%
by Q####:

Kindly dont close the complaints without attending... And have some time frame SLA when ever you feel to attend.

D70%
by D####:

Well done, now we can reach to AMC through mobile app

E70%
by E####:

It is really a very useful app. Add more reasons/ problems for solving.


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Rating Distribution

RATING
3.95
272 users

5

4

3

2

1