Allstate® Mobile

Drivewise is supposed to start paying you after the first 50 trips and then every 6 months after however after trip 49 it convienently stopped recording my trips

The company on the whole has pretty much lied to me since day one.

The app makes it super easy to view all your Allstate insurance information in one place from ID cards to detailed policy coverage. With the inclusion of Drivewise, it's even better because Drivewise is fully integrated into the app. I think braking sensitivety is still a little unfair, but other than that everything about the app is almost perfect.

I found because this app is monitoring every trip, were getting docked when were riding in someone else's car. There needs something that says I'm not the driver. I now have to update to 1 star. The breaking part of this app constantly says you break to hard. I take the interstate with every day driving. So every day you take an off ramp and get hard breaking. This is normal driving and there's no possible way without slowing down on the interstate and causing a wreck . Guess it don't matter, I got full coverage and possibly cause a wreck but I'll still get points.

Still continues to rarely record trips. Out of around 600 miles in a week it's recorded like 40 miles. And it's partially recording them. Just random bits and pieces of all the trips. You're obviously not going to fix this. It's been weeks with nothing being changed.

Don't love the app. Seems too pervasive and I don't need to manage my insurance via phone. Drivewise was OK. Though I understand the value of data I prefer the old fashioned way of being rewarded as a customer! Would also add that if you don't use a data plan the app won't work. The Drivewise app did still work. Bummer.

I don't know what to make of this. I was using the old DriveWise app, and had some problems with it's accuracy. I just learned that if I drove over 75 mph (by even 1 mph), it would ALWAYS report as 80+ mph. And, if I didn't (almost) coast to a stop, it would record either hard or extreme braking (not really that bad, but it seemed like it at times) after each trip, go in to check accuracy, and delete if necessary. Now, the above problems are still there, and it now is a battery sucking fiend! I am jot pleased with this version!

Like the app but not happy with the Drivewise being added to it. Had no problem with the DriveWise app now it is not working at all. dealt with tech support three to four times went into the office had the agent call fixed it for one day and back to not working again missing all my points for my trips. Bring back the DriveWise app!

Everything with the app is great except for one thing, I don't like having to leave it running and use up all my data. I do wish you could come up with something that doesn't use all my data!!!

I can't view my ID cards. Every single time I click on the link to view, the app crashes and immediately restarts. This feature is a critical function of the app that does not work for me.

The app refuses to stop running unless "force stopped." It doesn't track every trip, and when it does work it ends trips prematurely. Bring back the Drivewise app!!

App is easy to use and helpful. However, I have Drivewise and I am rarely driving. Usually my girlfriend does because she gets better MPGs. Whenever I delete a trip, the app crashes and has to reboot. Once this gets fixed, I'll alter my rating.

Pros: quick and easy access to ID cards, basic services. Cons: if you're enrolled in the drivewise program, in order for it to function properly, the app must be running at all times with high accuracy location services thus killing your battery. My suggestion to allstate is this - add the ability to add home and work locations for the app to enter into hibernation mode (low power and basic location services) and/or set off a ping when the phone detects a walking pace and reactivates once the user is within range of that ping i.e parking and leaving your vehicle. To give some perspective on the battery consumption, allstate used 4x more battery than chrome and chrome is notorious for being a resource devourer. This needs to be addressed. I love saving money, but this is just irresponsible app development.

I liked the apps better separated. I drive daily yet the app hasn't recorded a trip since June 25th. I don't want the app constantly running when I'm not driving & I cant remember to open the app before each trip. I'm not supposed to have to do that anyway.

Since combining with Drivewise the drivewise features don't work as well. Everytime I pause the app when I'm not driving for extended periods of time it reactivates in less than 10 minutes no matter how long i set Drivewise to deactivate for

Excellent for accessing policy information and documents. Downside: drains battery. Unable to disable app notification that program is still running. Drivewise never had this problem.

It does the things an insurance app should do and so far it hasn't given any trouble.

Drivewise is a mess, last update broke syncing with the account, 10 days later I called them to see why (after trying a few things that fixed it last time) was told to uninstall and reinstall, 10 days worth of driving lost, and brought my discount down by 3%!! Operator refused to acknowledge it and told me it is what it is. Not acceptable

Pretty decent app. It periodically disconnects from Drivewise and I have to reconnect, but otherwise it works well.

I love the drive wise program. I've already purchased discounted items with my accumulated points

Need to file a claim or make a payment but the app just keeps closing/crashing uninstalled and installed again but it keeps crashing

App stopped recording trips after 7 days, no response from help desk at all

It's constantly running and draining my battery

This is a great app. If you have Allstate Insurance They give you notifications? update you with anything they've been updated with. Besides you can pay your bill online through the app.

Fantastic! No more printing off insurance cards, now there right there on my phone anytime I need them. Also I can pay my bill from my phone anytime and anywhere.

I thought this was really unique and new I drove home and in the time I drove home the app crashed 5 times and I wasn't even using it it crashed my phone 5 times in 20 minutes it crash my phone 5 times I wasn't even using the app it was running in the background and it crashed my phone 5 times in 20 minutes

Love being able to monitor my good driving record daily. It allows me to delete trips when I an not the driver. Really like seeing the status of my discounts.

It loads then crashes before I can sign in

Very informative of my bill and I can keep track of any relevant information.

App keep closing on it's own in the middle of me using it

To the point and quick access to my bills. Easy way to pay bills.

I love this app because it's easy access to my information. 10 stars

Not able to use it to submit photos. Not usable.

Great app and like the drivewise discount, but the hard braking is inaccurate and doesn't account for stop and go traffic

You can take care of all your insurance policy wit this app.

App is hard on my battery; runs in the background constantly. Doesn't record all of my trips either

I like how you can find out want your bill is and want everything you need to no

Can't use to report damage to my car. Agent said to click on submit claim but it is not in the menu.

I'm very happy with Allstate insurance service They can answer any questions regarding insurance .

Straightforward, easy to use app. I can quickly do my business and done!