Align Credit Union Mobile App

This app has been horrible from the beginning it seems to always giv me an error message that I have a connectivity issue which is not the case .the other apps I have for my banking have never told me I have a connectivity issue.This app just sucks!

Poor design. Also problems logging in. But no issues on the laptop.

It seems to be a pretty standard (and fine) mobile banking app in most respects. There is one thing hat really irks me about it. The login screen disables paste. That means that if you use a secure password manager you cannot paste your password into the field. My password is random, long, and complex, but I can't use it easily because paste is disabled. I'm incented to have a worse password because I can't paste. Allowing paste or fingerprint login would significantly raise my rating of this app.

After updating the app I tried to deposit a check, which I've done before with the old version of the app, and it came up with an error message stating that the picture was not clear. I took a picture multiple times and it kept giving me the error until it said the service couldn't be completed at that time. I called the CU and their advice was to come in or mail the check into them. So much for convenience...

Since the day I updated the app from the old version I have had constant trouble logging in. I get an message saying it can't validate my login info and to call an 800 number. After sitting on hold I am told the app is down. The app is down more than it works. I'm disappointed. I used the old version of the app consistently and could rely on it being usable.

When you switch to another app (e.g., to look up a payment amount in an email), then switch back to this app, you are required to enter the password again, no matter how quickly you come back. Maybe someone considers this good security. I consider it absurd and a major nuisance that renders the app almost unusable. Other than that, a solid app that supports all the most important features.

You're an idiot if you complain about the apps screen function. Mandatory annoyance in my book.

App won't let me pay my loan from an external account. So I'm sent to mobile website. Which won't let me login. So i go to the classic website. Which first off is beyond confusing to navigate. Secondly doesn't give full screen on mobile device. I called 24hr number, rep tells me to go buy a laptop... all i want to do is pay my loan. Really thinking about refinancing with another CU.

It had worked before the update but now I can't ever log on, can't validate my information but I can log on easily on the mobile website.

The app won't open after the most recent update. It pops up with a message saying system error and directs you to an 800 number. The app previously worked very well for me.

Poor design. Also problems logging in. But no issues on the laptop.

Can't transfer from net checking to saving, and unable to deposit checks via mobile. Constant error message occurs!

It looks very generic and the ui is very slow in switching tabs. Its not very well made.

It was great till it started asking for security questions. The way I know I typed it right is it errors and doesn't let me sign in. :/

Loved it before..now all it tells me is system error so i cant even use it!!

Could be better.