GRTC

Used to like this app and use it a lot. Recent update has caused every page, whether you've been there before or not, to take infinite time to load. Makes app unusable.

This app has improved. I actually have all of the features available to me BUT it works when it wants to. Half of the time I can't use it. Better but needs more work.

This app takes forever to load. By the time it's loaded I have missed my bus making me Late to wherever I'm going this issue needs to be resolved please.

It doesn't work it loads the whole time the app is open

Still not working infinite loading never show anything can't find time schedule for bus

For some reason my app will not upload anything right now

The app has not been working in the last 3 days

Used to work fine. I used it all the time. Now it just keeps trying to load.

Doesn't tell you when it's coming only tells you when the next bus is coming . why do I care if the number 6 is coming down Broad when I'm going down Patterson on the number 2 . I don't even use it anymore

This app this awful. Trip planner can't find routes. Buses are usually late. So, next arrival estimate is worthless. Interface feels like a high school senior project.

With the exception of a few things here and there, it's been very useful....Does what I need it to do, and if I am having issues, then I simply call GRTC and get it worked out one way or the other....Great job guys!!

I use this app daily, but it needs some updates. It crashes when I pull up the maps, and nothing loading this morning.

When it works it's wonderful...but it frequently updates and wont work when it needs to update. So it only works about 3/4 of the time.

The buses are never on time like the schedule says some of the drivers are very very disrespectful and do not focus on the road I'm very disappointed in Grtc and I only ride when it's an absolute emergency and also when it's an absolute emergency I never get anywhere on time because the freaking bus drivers are always late it's a complete waste of money and time and is very expensive to get onto the bus a dollar fifty like really? There's buses in Northern Virginia that you can get on for $0.50 and ride

spins in the 'loading' indefinitely. as someone who takes the bus often this is infuriating

When I was catching the bus before I started driving the problem l had with this app is the ETA. But other than that GRTC is good. BTW the weather and traffic conditions play a big role in the arrival of the busses in most cases.

Good app at first. Now the eta isn't working properly and it's been like that for a while.

Very Good

When is the mini of how long that the bus will take

GRTC needs to address this problem with infinite loading that's been happening all week. It seems to be worst first thing in the morning...when people need to catch the bus to get to work. The app crawls and crawls, and never loads the page. It has become completely useless. For other frustrated customers, don't bother trying to delete then reload the app, you will only succeed in deleting all of your favorites. Come on, GTRC, if you're going to provide this service then at least bother to maintain it properly so it is functional.

ETA: what's happening with the app over the last 10 days? I haven't been able to load anything 80% of the time. Is this issue being addressed? Previous: I see that the "issue with stops" has been fixed, but I've uninstalled and reinstalled 5+ times over the last few days and still cannot see any stops I have set to favorite. The app itself isn't very accurate - I've walked out the door to the bus stop 300 feet away, with 5 minutes to spare, only to miss the bus as it speeds by. The app needs some real work.

Not the first issue with this app. It worked fine for a few months then started to not load properly. Reinstalled to 1.11 but no good. Now I'm just bookmarking the desktop site which works fine. The app seems to be a huge waste of GRTC money.

It won't show the times it arrive

Is it me or in the last couple days did the app no longer have the ability to give u stop times unless you go to the link that says nearest bus stops??? I relied on the app since I'm a regular rider but now I'm frustrated. I've uninstalled updates, deleted and 're-downloaded the app, cleaned the cache and yet nothing works! Was wondering if anybody else was having this problem?

I see that the "issue with stops" has been fixed, but I've uninstalled and reinstalled 5+ times over the last few days and still cannot see any stops I have set to favorite. The app itself isn't very accurate - I've walked out the door to the bus stop 300 feet away, with 5 minutes to spare, only to miss the bus as it speeds by. The app needs some real work.

When the app updated, I can no longer see the list of bus stops for each bus route & has a list of wrong bus route numbers. I depend on this app to get to work & home because I take 3 buses to work & to get home!! Please fix as soon as possible.

App not working not showing the stops

They fixed the stop issues by deleting all stops from all bus routes. DON'T DOWNLOAD THIS APP.

Yep . . . this app stopped working for me on Thursday. Called customer service the following Sunday and was told it had something to do with daylight savings time. Lesson learned . . . if you want a good answer, DO NOT CALL GRTC CUSTOMER SERVICE!!!

Worst app to have and the worst transit in the US.

Finding a bus with the app is impossible. Even while sitting ON the bus it still says "No arrivals found in The Next 15 Mins". Don't tell me where the bus ISN'T... tell me WHERE THE BUS IS! The app can tell me exactly where the stop is and the GRTC system knows where their buses are... why cant you tell me, within a margin of error, when the next bus is gonna arrive? Fix this POS app ... this is 2015 already.

I find this app to be a lifesaver in most cases. Very useful. You just have to know the tendencies for the arrival times to generally be +/- a few minutes in the AM vs PM peak, rush hour periods. My bus routes tend to be 2-4 mins early in the AM peak as I am heading into downtown, and 2-4 mins late for PM peak hour away from downtown. Gps is useful but its not perfect. Its pretty easy once you learn the routine.

I just downloaded to my phone after a factory reset and the bus 61 is just gone from the list. EVERY other bus is on the list...

The buses are never on time like the schedule says some of the drivers are very very disrespectful and do not focus on the road I'm very disappointed in Grtc and I only ride when it's an absolute emergency and also when it's an absolute emergency I never get anywhere on time because the freaking bus drivers are always late it's a complete waste of money and time and is very expensive to get onto the bus a dollar fifty like really? There's buses in Northern Virginia that you can get on for $0.50 and ride

Has been 100% accurate and has completely failed as far as bus areivals go. Made me late for work once. Not sure why its so hit and miss with the bus tracker info.

It won't open on my Tablet, but it works perfectly on my new phone.

Doesn't give a tome that the bus arrive @different stops

Wow be better if all buses had GPS installed

Great app!!!

App not working properly. You check a bus route and it doesn't list the stops. Of no use until this is resolved. **March 21st ** Updated the app, still not seeing the stops.