My Agthia
Free AppAbout My Agthia
My Agthia app delivers the convenience of managing your recurring delivery of Al Ain 5 Gallon drinking water at your fingertips. You can now seamlessly setup your delivery of Al Ain or Al Ain Zero 5 Gallon water while taking advantage of a host of other convenient services.
Use our app to do-away with the traditional ways of interacting with the salesman and continue to enjoy the goodness of Al Ain mineral water.
• Are you a new consumer? Would you like to experience the goodness of Al Ain water in the most convenient way? No problem. Simply download and install the app and proceed to setup your profile and our sales team will deliver your first bottle(s) of 5 Gallon water within 48 hours!
• Are you already a consumer? Enhance your experience of using Al Ain mineral water even further by using the My Agthia App. The app allows you to fetch your existing information from our database and manage your existing profile including your delivery address. You don’t need to call our call center to update your new delivery address or phone number. Manage your profile information completely on the fly using the app.
• Would you like to try Ai Ain Zero, sodium free water? Simply manage your water preference on app by choosing recurring delivery between Al Ain Low Sodium or Al Ain Zero.
• Are you worried about leaving cash or coupons outside of your door step with the empty bottles or do you have to wait for the salesman to hand them over? Fret no more! Use our app to take advantage of cashless transactions. With the convenience of recharging online using credit cards and auto-deduction based on the number of empty bottles you keep outside of your doorstep, you are notified immediately on your app as soon as the empty bottles are replaced with filled ones.
• Planning on leave town for a few days? Simply use our app to pause your delivery for the duration of your holidays. Coming back home sooner than expected? Simply use the resume option to kick start your deliveries once more.
• Need to recharge for a friend? All you need to do is ask him for his Irtawi card number and recharge his wallet on his behalf from your app using the recharge for a friend option.
• Need support on anything related to the app or delivery of the bottles? Simply use the help section of the app to request support and a case will be immediately created by our customer service team to service your request.
Along with the features listed above, a host of other features including notifications on delivery, wallet recharge or even reminders to keep your empty bottle outside, allows you to experience this new digital wave of enhanced consumer experience.
Use our app to do-away with the traditional ways of interacting with the salesman and continue to enjoy the goodness of Al Ain mineral water.
• Are you a new consumer? Would you like to experience the goodness of Al Ain water in the most convenient way? No problem. Simply download and install the app and proceed to setup your profile and our sales team will deliver your first bottle(s) of 5 Gallon water within 48 hours!
• Are you already a consumer? Enhance your experience of using Al Ain mineral water even further by using the My Agthia App. The app allows you to fetch your existing information from our database and manage your existing profile including your delivery address. You don’t need to call our call center to update your new delivery address or phone number. Manage your profile information completely on the fly using the app.
• Would you like to try Ai Ain Zero, sodium free water? Simply manage your water preference on app by choosing recurring delivery between Al Ain Low Sodium or Al Ain Zero.
• Are you worried about leaving cash or coupons outside of your door step with the empty bottles or do you have to wait for the salesman to hand them over? Fret no more! Use our app to take advantage of cashless transactions. With the convenience of recharging online using credit cards and auto-deduction based on the number of empty bottles you keep outside of your doorstep, you are notified immediately on your app as soon as the empty bottles are replaced with filled ones.
• Planning on leave town for a few days? Simply use our app to pause your delivery for the duration of your holidays. Coming back home sooner than expected? Simply use the resume option to kick start your deliveries once more.
• Need to recharge for a friend? All you need to do is ask him for his Irtawi card number and recharge his wallet on his behalf from your app using the recharge for a friend option.
• Need support on anything related to the app or delivery of the bottles? Simply use the help section of the app to request support and a case will be immediately created by our customer service team to service your request.
Along with the features listed above, a host of other features including notifications on delivery, wallet recharge or even reminders to keep your empty bottle outside, allows you to experience this new digital wave of enhanced consumer experience.
All Application Badges
Free
downl.
downl.
Android
4.2+
4.2+
Android app
App History & Updates
What's Changed
Al Ain ZERO, the only ph-neutral, sodium-free, regulatory-approved water produced in the UAE, now available for home and office deliveries in 5 gallon bottle. With the latest update of My Agthia, feel the convenience of choice, order your favorite Al Ain Low Sodium or Al Ain ZERO Sodium water at your fingertips.
Al Ain ZERO, the only ph-neutral, sodium-free, regulatory-approved water produced in the UAE, now available for home and office deliveries in 5 gallon bottle. With the latest update of My Agthia, feel the convenience of choice, order your favorite Al Ain Low Sodium or Al Ain ZERO Sodium water at your fingertips.
What are users saying about My Agthia
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خدمه سيئه وعدم احترام للعميل او المواعيد ولا يعطونك ما قمت بالدفع من اجله Its very bad service they not said the true and they didt give you what you pay for at least dont trust them
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A joke of a company with terrible service. First order, got the wrong product delivered. Second order, again got the wrong product delivered. Complained to customer service and they promise next day replacement. However no replacement was delivered. This company is a joke
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Credit card payments won't go through. I enter my card but keep getting a payment failed notice. Please fix.
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Excellent app and service
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Greedy app. Does not allow for the most basic functionality. U can't change or cancel an order, only to add more. App design clearly driving by unabashed greed.
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Can't signup, shows a message "internal server error"
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Used to work before now showing while logging internal server error please try later
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Says token expiered and unable to relog
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Waste of phone space, doesn't work.
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Useless app and useless service!! Don't bother.
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Suddenly can no longer sign in, and no explanation and no way to resolve the issue. Even the web login isn't working.
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Not working most of the time
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Cannot log in app crashes the whole time!!
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Can't sign in
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Easy to use.
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Very good service
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Nice app
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Fine
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Fantastic!
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After long process, the IT team were able to solve the problem with my account and App. Many thanks for them and for the call center team who were always in touch with me. I cannot remember all the names, but thanks for every and each one of you guys. It is a great and very helpfull app.
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Don't ever try to top up your balance through this apps. The system took my money from the bank without updating my balance. The helpdesk told me it will take at least 4 working days to get this issue resolved. Unacceptable bugs for me. IT must fix this issue ASAP.
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Although Aghtia is the best in UAE, hence, i can not launch the app, always 'app stopped'...so i will continue with normal payment.cheers
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There was app crashing problem but IT team and customer service was very helpful to solve it very next day.
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Support doesn't solved my problem within more than month. I made payment but payment not appear in my account.
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Useless application. Always give "internal server error, please try later" message. I have struggled to register with the application. Lot of error displayed during registration. I tried both ios and android, no difference..
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Support team not solving my payment issue using credit card, try not recharge using this app. Once you lost your money it is difficult to get response from them. They take a long time to give any response.
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Neat design, nice notifications, very easy payment experience. One of the best apps I ever used in UAE.
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I'm trying to login and the app send you a verification code to verify the account. I tried many times and never received the code. Not working at all.
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Breaks down after i changed 100
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Doesn't work
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Well done
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Thanks for all team
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Love it
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the D generation thoughts....keep moving...
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Good
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perfect :)
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Love the convenience of coupon free and cash less transactions. Way to go AL Ain water!
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It's very useful as no need to intract with salesman for the deliveries and payment
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A total utilitarian app !
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You have to top-up credit to your wallet before you put an order. They only delivered two bottles of water and nothing after that. I wrote emails and spoke to the customer service over phone but nothing helped. Can't get the refund because they ask you to spend all the money to buy water from them!! But they won't deliver water so you can't use your credit!! I suggest you go for some other company such as Nestle or Arwa.