Agentbong - Home Care Network

Agentbong - Home Care Network Free App

Rated 4.06/5 (211) —  Free Android application by Devco Technology Limited

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About Agentbong - Home Care Network

Agentbong - Home Service Network. People who need help to find help

Find the right helper for individual needs with part-time cleaners, babysitters, nannies, caregivers, and more!

Agentbong Care services include therapists, nurses, and caregivers for families to connect with to care for the elderly and sick. Besides home care, post-natal care and babysitting, they offer services for cooking and household chores.


★Our Features★

1. Fast and easy booking
a) After making a booking, the most suitable and available helper will be assigned to you shortly
b) You can view the helper’s profile
c) Easy to identify the helper at the doorstep

2. Transparent prices
a) All the prices and charges are shown before you confirm a booking
b) No other hidden charges
c) You are only charged upon job completion

3. More than 4000 verified helpers
a) Serving Hong Kong and Singapore
b) With years of experience and passed the relevant training courses
c) All of their qualifications are uploaded and shown

4. Star helper
a) Helpers who have years of experience and consistently receive good rating from our customers are promoted as Star helper
b) Star helper makes sure their performance exceeds your expectation

5. Customer service
a) Our in-house customer service team does look after every single jobs we have
b) We promise to provide the best solution for your home needs


★Service Categories★

1. Home cleaning
a) General house cleaning.
b) Chores like dishwashing, ironing, spring cleaning, deep cleaning, grocery shopping, and others are also available

2. Elderly care
a) Our qualified and experienced caregivers include nurses, therapists and other skilled healthcare worker. You will be able to find the right person for your family
b) Our basic services include private nursing, hospitalization care, post-surgery care, elderly service, care in nursing home and hostels, medical escort, and therapy etc.

3. Post-natal care
a) Preparation of prenatal supplies b) Baby care
c) Post-natal mother care
d) Skills coaching etc.

4. Infant and child care
a) Prepare meals for the children and help cultivate a healthy habit
b) Care for the safety of the children and observe their behavioral changes
c) Care for the personal hygiene of the children and assist in buying children necessities
d) Play with the children to inspire their mental development
e) Escorting children to and from places

5. Cooking
a) Whip up delicious meals for your family and events according to your tastes
b) Western, Japanese, Chinese, Peranakan, Indian, and many international cuisine just a tap away


★How to Use★

1. Book service
a) Choose your service and select packages or if it is an one-off service
b) 4 simple steps to confirm your booking

2. Easy credit card payment
a) You are only charged upon job completion
b) Payment is processed and protected by Braintree (Subsidiary of PayPal)
c) No credit card information will be stored by Agentbong

3. Helper assigned
a) The most suitable helper will be notified and assigned by the system immediately
b) You can contact the helper directly

4. Helper Profile
a) You can view the helper’s profile including relevant experience and past job records
b) Certification and rating from previous customers are also available

5. Booking management
a) Check the upcoming or post job records
b) Contact, update booking time and change helper

6. Rating system
a) You can rate your helper after the first job is finished
b) Please don’t hesitate to give a 5 stars if you are happy if our helper


★Contact Us★
1. Hotline
Hong Kong:(+852) 3051 9300
Singapore:(+65) 6602 8283

2. Email
Hong Kong:hk@agentbong.com
Singapore:sg@agentbong.com

3. Website
Hong Kong:www.agentbong.com/?src=playstore
Singapore:www.agentbong.com.sg/?src=playstore

How to Download / Install

Download and install Agentbong - Home Care Network version 1.8.2 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.agentbong, download Agentbong - Home Care Network.apk

All Application Badges

Free
downl.
Android
4.0.3+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
UI improved
Version update Agentbong - Home Care Network was updated to version 1.8.2
Name changed  Name changed! Agent Bong now is known as Agentbong - Home Care Network.
Version update Agentbong - Home Care Network was updated to version 1.5.0
More downloads  Agentbong - Home Care Network reached 10 000 - 50 000 downloads

What are users saying about Agentbong - Home Care Network

Y70%
by Y####:

Not friendly user

K70%
by K####:

Their after sales really sucks!!!!!!There is a lady by the name of Megan that never call back when she has promise to. Before and after you sign up a package their attitude is different. I would suggest to look for better agent if you are looking for professional service.

E70%
by E####:

this app is not user friendly, it can't set the actual area need to clean. And the customer service is very unprofessional, she said clean actual place is cheating!

W70%
by W####:

App still hangs after installation, uninstallation and reinstallation

U70%
by U####:

Staff had the audacity to shout at me when I wasn't even speaking to her. I wouldn't trust my house or family with them. Engage at your own risk.

K70%
by K####:

Didn't engage. Not sure if it's the app or the company but the price goes up from the advertised hourly rate once you go to the next page of listing a job. Then they add a random festive day charge. Is 9 Jan Festive? I think not. Then there's a 1hr admin fee just to place an ad followed by 50% admin fees once a job is accepted. Not very transparent with the costing and doesn't give me any confidence to use the service. Good idea but can't commit to it as I'm looking for an ongoing arrangement and don't want to get ripped off.

K70%
by K####:

Great update, so much easier to use now

K70%
by K####:

Terrible cleaners do not recommend!

M70%
by M####:

Its very helpful ! Will definitely engage again

C70%
by C####:

Unable to do registration after installed.

R70%
by R####:

Incompleted jobs,helper says time is up,asking if I pay 1h salary for 30mins job,ridiculous demands.agent service centre also sucks,say send another helper down,in the end never turn up.PS:USE AT YOUR OWN RISK!

R70%
by R####:

Apart of only 1 option available - Domestic Worker & no other option. This person called Anna called like 3 times in 3 days time even after 1st day mentioned that I am only available next week. This is like a phone harrasment! And its mentioned the job is urgent. How urgent also no use when Im not in the country this weekend to do the job & she asked if I want to remove from the list so I mention pls go ahead.

R70%
by R####:

The helper assigned to me responds real quick and cleans very professionally. Definitely keep engaging her


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Rating Distribution

RATING
4.15
211 users

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