My OSHC Assistant

My OSHC Assistant Free App

Rated 2.33/5 (160) —  Free Android application by Allianz Global Assistance - Australia

About My OSHC Assistant

The Allianz Global Assistance My OSHC Assistant App provides students studying abroad in Australia, who have Overseas Student Health Cover (OSHC) with Allianz Global Assistance, access to a number of member services from the convenience of your phone.

Features include:
• Submit claims quickly and easily
• Access your membership card, with your policy details any time
• Find a doctor near you
• Access and update your membership details
• Translate medical terms
• Local emergency numbers

Key features include:

1. Submit your claims quickly and easily anytime, anywhere
No matter where you are, you can login to the My OSHC Assistant app to take photos of receipts or invoices and upload them to submit a claim.


2. Access to your Membership Card anytime
There’s no need to always carry your OSHC card with you when you can access it straight from the My OSHC Assistant app. Use it anytime you visit a participating health specialist so we know you’ve been there.

3. Find a hospital
Find hospitals near to you on a map with this GPS enabled feature. Integrates with Google Maps app to give you “Turn-by-turn” directions. Alternatively, search for a hospital in another destination.

4. Emergency contact numbers
All the contacts and support you’ll need in one place. Whether it’s an emergency or you just have a general query, find the number you need to call in the app.

5. Range of health assistance tools
Find local equivalents of brand named drugs and translate common ailments into one of 17 languages.

6. Added simplicity and security
For fast and easy access, you can login with an easy to remember 5 digit PIN code. Any claims information entered will be preserved until submitted. All personal data is secured via encryption, plus most features are available even when you’re offline.

How to Download / Install

Download and install My OSHC Assistant version 3.1 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.aga.oshc.mobile, download My OSHC Assistant.apk

All Application Badges

Free
downl.
Android
4.0+
Bug
buster
For everyone
Android app

App History & Updates

What's Changed
Change to Login Process and Registration (alignment with the new IH website).
New Find A Doctor functionality with improved Provider Network.
Updated Claims Process.
Minor Bug Fixes.
Version update My OSHC Assistant was updated to version 3.1
Version update My OSHC Assistant was updated to version 2.0.0
More downloads  My OSHC Assistant reached 10 000 - 50 000 downloads

What are users saying about My OSHC Assistant

X70%
by X####:

The camera for clicking pictures while submitting claims does not focus correctly. I have never been able to file a claim through the app because the images are out of focus. The app doesn't even allow me to upload images on my own. I could very easily just use the pictures from my gallery but the app doesn't have an option for that either. Have to resort to filing out a paper form and scanning and printing and the process is even longer. Thrice my claims have been rejected through the app. Very disappointed.

Q70%
by Q####:

The developers​ have improved the app's overall functions and stability. It is handy and simple for int'l students. Every essential thing for your health is provided inside, plus the translatable terms of almost medical issues and medicines​ in many languages.

X70%
by X####:

Keeps on showing errors while submitting claims. Login is another issue. They should focus on improvement of this app.

A70%
by A####:

It keeps showing that my email address has been used already when I am registered. (I have tried three email addresses, it's still the same result)

X70%
by X####:

I submitted a claim, but the camera is not good. I took the photo but it just cropped the image and sent it incomplete. It does not have the option to import from an already taken picture from gallery. And it doesn't​ allow me to check the status of my claim from the app.

X70%
by X####:

As always, i have all the requirements to get OSHC like policy numbers and all but still cannot even get access to it; tried many times ...it's been a month though!

B70%
by B####:

The app doesn't even allow me to log in saying that I should check my email address and password. I checked it for a few times already by logging in on your website successfully.

L70%
by L####:

This is totally useless. Keep showing error while submitting claims.

X70%
by X####:

It's worthless app always hanging most buggy app in the world

X70%
by X####:

Always says my current details doesn't match with my policy number, can't update my details, can't look at my coverage or membership card.

X70%
by X####:

Error messages and unable to submit any claims

X70%
by X####:

I submitted the claim and pay remaining amount but still I get invoices

V70%
by V####:

Provide a function to download the documents pls (the membership card & insurance certificate)

A70%
by A####:

This app is terrible. I'm already registered on website and open this app you need to be register again, and will be showing you error. It should be set up a login page not only register

X70%
by X####:

What's this farce? Can not log in and the password reset won't work? Why don't use card?

T70%
by T####:

The worst app i tried 4 time to reset my passward but again facing same problem code is not correct. Allianze just earn money n save money and we all are facing problem

I70%
by I####:

Its a piece of Crap. It has several issues from the very first version and developer did not resolve those at all. 1) Why the app did not give the option just after installation for Login or Register? It assumes that who install the app is the first time user and force to the registration window. 2) Taking the picture for claiming only using their intelligently !!! Designed app is a nightmare. The photo dimension is way far from the reality. If you don't know how to resolve it, Please allow uploading from device. 3) Once you have submitted the claim it will disappear. You will not have any option to follow-up or even have a list of claims with submission date. This should be one of the simplest and necessary function in such app. Please have some common sense in app development, at least see how other similar app works if you don't have the idea. 4) Passowrd retrival system never works from the app. To Allanz: Please develop at least a usable app with the help from professionals, don't always think of saving money.

X70%
by X####:

Just can't login . Such annoying app. Tried it million times.

H70%
by H####:

Can't make a claim, always show an error

N70%
by N####:

Cannot claim, always the error message...

X70%
by X####:

Load of crap

X70%
by X####:

Good app

X70%
by X####:

Glitchy

S70%
by S####:

Just an app for plundering personal informations while providing NO services AT ALL edit: 2017 apr The 'improve' came out as soon as this developer reply

A70%
by A####:

Login is almost impossible (security code not working), once you get through helpline they can get you in (annoying and time consuming). Submission itself is quick and pracrical, however it is impossible to follow up on a submitted claim and let say supplement an additional document. I gave 3* to support the effort by Allianz to eliminate paperwork, but the app quality is rather between 2* and 3* only

N70%
by N####:

I cannot claim because I have to take a photo for the invoice from the app only! The app just stretches the photo, which make its quality bad

K70%
by K####:

A) Insurance is scam. B) this app sucks. Instead of sponsoring the formula One Allianz should focus on making this app at least usable. I have to wait 3-4 seconds after I press a button on this. The design is so poor. Please fix this

N70%
by N####:

I was told by the customer service representatives in Sydney that they COULD NOT claim back my recent doctors fees. They said I could email or use this app. I tried to install this app 4-5 times while I was there and it didn't work. They just told me to restart it, which obviously does not help at all. After giving it another go 2-3 more times, I tried to install this app again, but it just says "Service Temporarily Unavailable, Please try again later". I don't understand why my options for claiming are so limited and limited to things that don't work. It's almost as though they want us to have a more difficult time to claim back our medical fees so that us customers will give up. If I could give this no star rating at all I would

L70%
by L####:

It's hard to complete the first login process, but after 3 times trying (in 2 days). I made it! The app is handy and simple. Every essential thing is provided inside, plus the translatable info about medical and medicine terms in many languages.

S70%
by S####:

Provided security code doesn't work and I can't go back to Home neither. Tried to reinstall but the same situation.

N70%
by N####:

They are crooks, I just want to login and lodge a claim and it keep telling me my details are invalid, I click on forget password and tried to setup new password same error, policy number, DOB, my last name can't be wrong.. just check your bloody servers

N70%
by N####:

bullshit services regarding login in app.. i have tried 5 times but nothing happened. OHSC app team should do better pertaining this issue

N70%
by N####:

Like the OSHC insurance itself, this app is completely useless and should be banned for the good of society.

N70%
by N####:

N70%
by N####:

Provided security code doesnt work at all

N70%
by N####:

I'm not able to change the password with the received security code. Every time it gives the error message "the details are not correct "

K70%
by K####:

App is no longer working on Android 7.0. I needed to use it yesterday and was unable to. Absolutely unacceptable for health care services.

R70%
by R####:

cant even log in with the security number they gave me

N70%
by N####:

Won't let me login, even though i entered security code and password correctly

N70%
by N####:

Just an app for plundering personal informations while providing NO services AT ALL


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Rating Distribution

RATING
2.35
160 users

5

4

3

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1