AFmobile
Free App
Advertisements
About AFmobile
Access your American Fidelity Assurance Company (American Fidelity) Flexible Spending Account (FSA), insurance benefits, and enrollment information right from your mobile device with AFmobile®. AFmobile® by AFA® allows Health FSA (Unreimbursed Medical), Dependent Day Care FSA, and Health Reimbursement participants, as well as insurance benefit customers, to file claims while on the go. (Please note Health Savings Account claims are not eligible to be processed via AFmobile®.)
What's New in Version 3.0.0
Thank you for using AFmobile®! We have added an all-new dashboard that automatically shows the account owner their current FSA or HRA balance and election amount. You will now have direct access to the FSA Store which allows users to shop online for items with FSA dollars. Another feature we added is push notifications for FSA and HRA claim status updates; customers now have the option to receive alerts to their phone. The two notifications are: “Your claim has been received” and “Your claim has been processed.” This upgrade features an all-new native app design for Android devices.
Good news, insurance benefit customers! You can now access our secured Online Service Center (OSC) through the app, which makes it easy for you to submit insurance claims, wellness claims, and check the status of any claim!
AFmobile™ also allows you to review important information and access resources such as calculators, worksheets, and videos to help prepare you for your benefits review!
Manage your FSA, submit reimbursements, and store your receipts by doing the following:
1. Select on “Manage Your Flex Account” to get started.
2. Log in to AFmobile® with your existing OSC username and password, or register for a new account.
3. Touch on the “File New Flex Claim” option on the dashboard, follow the prompts to enter your claim information, take a photo, and submit your claim!
Review your American Fidelity insurance benefits, submit claims, and upload additional documentation by doing the following:
1. Select “Manage Insurance Benefits” to be directed to our secured OSC.
2. Log in to the OSC with your username or password, or register for a new account.
3. Touch “File a Claim” at the top to begin the claim filing process for your insurance benefits!
AFmobile® is a great tool when preparing for your enrollment, monitoring your account, submitting claims, and more! Our app allows you to do the following:
• Calculate pre-tax savings,
• Figure out how much to contribute to your Health FSA,
• Learn about benefit options available to you,
• Submit Health FSA Card documentation,
• Easily submit reimbursement and insurance benefit claims,
• Upload and store receipt or other documentation images,
• Check account balance,
• Review claim and deposit history,
• Follow claim status,
• Upload additional documentation,
• Sign up for push notification alerts, and
• Manage your profile information.
There is no charge for AFmobile® from American Fidelity. Message and data rates may apply. Your account balance may not reflect recent pending Flex Card transactions.
For support with AFmobile® or to submit a question, please email us at http://www.americanfidelity.com/mobile/app-feedback.aspx or visit us at americanfidelity.com.
www.americanfidelity.com
American Fidelity Assurance Company
9000 Cameron Parkway
Oklahoma City, OK 73114
All access to and use of this app is subject to the American Fidelity Assurance Company Privacy Policy and Terms of Use.
What's New in Version 3.0.0
Thank you for using AFmobile®! We have added an all-new dashboard that automatically shows the account owner their current FSA or HRA balance and election amount. You will now have direct access to the FSA Store which allows users to shop online for items with FSA dollars. Another feature we added is push notifications for FSA and HRA claim status updates; customers now have the option to receive alerts to their phone. The two notifications are: “Your claim has been received” and “Your claim has been processed.” This upgrade features an all-new native app design for Android devices.
Good news, insurance benefit customers! You can now access our secured Online Service Center (OSC) through the app, which makes it easy for you to submit insurance claims, wellness claims, and check the status of any claim!
AFmobile™ also allows you to review important information and access resources such as calculators, worksheets, and videos to help prepare you for your benefits review!
Manage your FSA, submit reimbursements, and store your receipts by doing the following:
1. Select on “Manage Your Flex Account” to get started.
2. Log in to AFmobile® with your existing OSC username and password, or register for a new account.
3. Touch on the “File New Flex Claim” option on the dashboard, follow the prompts to enter your claim information, take a photo, and submit your claim!
Review your American Fidelity insurance benefits, submit claims, and upload additional documentation by doing the following:
1. Select “Manage Insurance Benefits” to be directed to our secured OSC.
2. Log in to the OSC with your username or password, or register for a new account.
3. Touch “File a Claim” at the top to begin the claim filing process for your insurance benefits!
AFmobile® is a great tool when preparing for your enrollment, monitoring your account, submitting claims, and more! Our app allows you to do the following:
• Calculate pre-tax savings,
• Figure out how much to contribute to your Health FSA,
• Learn about benefit options available to you,
• Submit Health FSA Card documentation,
• Easily submit reimbursement and insurance benefit claims,
• Upload and store receipt or other documentation images,
• Check account balance,
• Review claim and deposit history,
• Follow claim status,
• Upload additional documentation,
• Sign up for push notification alerts, and
• Manage your profile information.
There is no charge for AFmobile® from American Fidelity. Message and data rates may apply. Your account balance may not reflect recent pending Flex Card transactions.
For support with AFmobile® or to submit a question, please email us at http://www.americanfidelity.com/mobile/app-feedback.aspx or visit us at americanfidelity.com.
www.americanfidelity.com
American Fidelity Assurance Company
9000 Cameron Parkway
Oklahoma City, OK 73114
All access to and use of this app is subject to the American Fidelity Assurance Company Privacy Policy and Terms of Use.
All Application Badges
Users love it
Free
downl.
downl.
Android
5.0+
5.0+
Bug
buster
buster
Android app
App History & Updates
What's Changed
Recent updates to AFmobile® allow you to:
• Submit insurance claims easily and quickly
• View your monthly premium amounts (and annuity balances) straight from the dashboard
• Customize your dashboard to quickly get to your most used functions
• Login quickly with your finger print
• Fix for Tablet login screen
• And more!
Recent updates to AFmobile® allow you to:
• Submit insurance claims easily and quickly
• View your monthly premium amounts (and annuity balances) straight from the dashboard
• Customize your dashboard to quickly get to your most used functions
• Login quickly with your finger print
• Fix for Tablet login screen
• And more!
Version update AFmobile was updated to version 3.2.1
Version update AFmobile was updated to version 2.1.4
More downloads AFmobile reached 10 000 - 50 000 downloads
Version update AFmobile was updated to version 2.0.5
What are users saying about AFmobile
S
by S####:
by S####:
It's easy to install, register, and start. Not sure I filed a claim correctly since there was little explanation.
S
by S####:
by S####:
I literally walked from check-in to the waiting room and filed and uploaded FSA claim fitment documents. It was awesome!!
P
by P####:
by P####:
It needs a drop down calendar for the age on dependent care claims. Otherwise it's super easy and really convenient
Z
by Z####:
by Z####:
Got my claim processed faster. It's nice to take a quick picture and be finished.
A
by A####:
by A####:
Terrific, now I don't have to wait until I'm at work to submit my forms through my computer!
E
by E####:
by E####:
A MUST HAVE for Flex accounts! No more keeping up with receipts.
S
by S####:
by S####:
Super easy, can upload after doc emails receipt
S
by S####:
by S####:
Super easy to file claims, and they're handled very quickly
E
by E####:
by E####:
Easy once I got in. Thank you
Z
by Z####:
by Z####:
Grrat spp. Made filing FSA easy.
S
by S####:
by S####:
Easy to use!
S
by S####:
by S####:
Excellent App!
S
by S####:
by S####:
Easy and efficient
S
by S####:
by S####:
Easy to use
S
by S####:
by S####:
Easy to use
I
by I####:
by I####:
Easy-peasy!
S
by S####:
by S####:
Made my claim process easy.
X
by X####:
by X####:
Crashes, doesnt work
S
by S####:
by S####:
Very easy and quick.
V
by V####:
by V####:
Crap app.. always kicks you out and always asks for a rating.. well you got one.. its crap!
X
by X####:
by X####:
I can't login, I can't fill out forms. It opens, but no buttons work
S
by S####:
by S####:
Improved greatly since my first use 4 years ago.
Y
by Y####:
by Y####:
Super easy to file my flex claims
S
by S####:
by S####:
Perfect after initial set up.
S
by S####:
by S####:
Easy!
S
by S####:
by S####:
Can't register
Y
by Y####:
by Y####:
I do not like submitting receipts that it is obvious that it is to a medical provider. The card transaction would not go through if it is used outside of approved providers. Also, I do not like submitting invoices from a pharmacist that forces me to take a picture of medications I am taking. The card transactions are turned down if it is an over-the-counter item. It is none of AF's business what I am taking. A simple drown down for frequently used providers would be nice.
S
by S####:
by S####:
While the app does allow you to submit claims via a phone, the status of claims isn't updated to the account website until after a claim is approved/denied, which can take weeks or more. This has led me to mistakenly submit duplicate claims thinking they had failed to submit on several occasions. In addition, the only way to check what claims you've submitted is to click each submission individually and check the value, as they are indistinguishable apart from date of submission.
L
by L####:
by L####:
This app is very easy to use. Updates have made it better and more user friendly. Only recommendation I would make would be the ability to upload a file in addition to the option of taking a picture. That way, we could scan multiple pages and upload it as a file.
T
by T####:
by T####:
The worst app I've ever used. Couldn't even register because I spent 15 minutes playing choose the picture to prove I wasn't a robot. Don't waste your time unless you like picture games.
S
by S####:
by S####:
Even when you upload receipts you still get letter declining to pay without a copy of receipt. Is crazy that you have to submit a receipt when it's a known fact if you're using your card at a dental or medical facility not buying a big mac from my ob
A
by A####:
by A####:
submitting fsa claim is easy, UI needs work, bug in count if photos and when done adding it takes you back to first step. getting money does nit happen fast, been a week and still have not gotten money
P
by P####:
by P####:
I submitted my first claim, today. It was super easy! Not sure about turn around time for reimbursement. ..I'll have to wait and see...
S
by S####:
by S####:
Easily enough to file a claim. Needs a little work on the dating system for dependant daycare. All in all it works good, I recommend it for the photos of receipts. Easy to save.
B
by B####:
by B####:
I cannot figure out which account action to choose for submitting Requested Documentation versus turning in receipts to get reimbursed for. Otherwise the app is fine.
Z
by Z####:
by Z####:
A simplified version of the online service center. Appropriate for quick claim submission, processing still takes time. Does not save data and so much be re-entered. Needs improvement in that area
Z
by Z####:
by Z####:
The app is fine when it's working. However, the processing time keeps getting longer and longer. That and they deny at least a third of my legitimate claims.
L
by L####:
by L####:
Annoying that I have to upload for every swipe of my card since it is my responsibility to ensure that expenses are within IRS guidelines. Easy process however.
S
by S####:
by S####:
The app itself is good. I don't like the company policy of submitting every receipt for every doctor visit that I have a co-pay for b/c it's on me to prove it to the IRS anyways.
by S####:
Easy to use except for when putting in your child's birthday on the dependent care claim form. You can not just type in the date but have to scroll back month after month until you get to the correct month and year. Very time consuming.