American Airlines for Android
The UX on this app is terrible. How do you have an app that doesn't have the words "Check In" somewhere in it. Also why the hell is it almost 100mb. What are you doing that requires that size? Sincerely, Sorrynotsorry
The application repeatedly closes immediately after opening. In other words, it is non-functional
UPDATE: App updated yesterday, still useless. Crashes every time I try to start the app (Samsung Glaxaxy S8+)
App was great when it worked, hasn't worked in more than two weeks. Won't load most time, when it does load it won't let me sign-in most times, the two times I did sign in it wouldn't let me check in. Was a 5 star app. No it looks completely useless.
I no longer can get my boarding pass on my watch (Moto360) what gives? Please Fix!
Samsung Galaxy 8 - Since the last update, I can't even open the app. Every time I try it crashes and automatically closes.
Was suppose to down load for free 9n flight movies didn't work got the run around american airline is not good
Updated version does not open. Galaxy S6. Wish I had not updated as I am flying tomorrow and now can't take advantage of the app. Useless.
Quick and easy to use. Great updates while traveling especially gate changes and baggage tracking.
Not working after last update. Keeps crashing
Unable to search flights since the new update
After update I can no longer access the search button to book a flight. Please fix!
Please provide a setting to use 24-hr time format for flight info.
App won't open/keeps closing after the most recent update.
Still won't open
Functional!
Did the folks who revamped the AAdvantage program also recreate this app? They are both unremarkable at best, and of little value when it works. Maybe concentrate on your customers' needs before shareholders, and both will be happy...and loyal again. Crashes are never okay for an airline; this includes their apps.
App is almost perfect. Baggage claim location numbers have never worked. On watches, I wish the app would force the screen to stay on when the boarding pass is on the screen. When I turn my watch over to scan it, the watch screen turns off. I also never seem to get options to pay for first class upgrades unless I check in on the website.
Could there be a worse app? Can't even check frequent flyer award flights. Ugh!
I mainly use it for mobile checking in and mobile boarding. However, when I was not able to book flights. Once I input the departure and arrival airport, it will return to the booking interface with blank information.
Doesn't work. Can't check flight status. Won't show all of the fields for data entry and the search button. Can't scroll, the keyboard won't go away after entering the from and to airports.
Doesn't even start. 67 MB of bloatware
Useless. Cannot get seats, or change them, forgets login frequently. Cannot rely on it. Back to old school paper use.
Since update, I can't get my boarding pass on my Moto 360 watch any more. The app still works well on my Galaxy S8+ though.
Won't open. Trying to reinstall now. Didn't work on my last AA flight so no free entertainment.
Poor development. Updated two days ago and now it won't open. Typical AA.
New update just crashes on S8. Was about to book flight. DELTA instead?
Can't recommend it when so many things don't work, like the "book flights" option .
This app is terrible. Constantly having trouble or crashing. I use it to check in and it works 90% of the time for that, otherwise it's useless. Forget about trying to change a seat or buy one on this app. Horrible.
Haven't used the app on a trip yet. There isn't anything in the app regarding ordering food or entertainment for my trip that I can find. Main problem is I can't figure out how to logout of the app!!!!
New version same as the last version, constant error pop-ups between screens for connectivity issues, have to back out and reload.
Unable to open after the update. Please fix. Android doesnt work.
The app does what you think it does but it freezes and locks up often. It's a real pain.
Since the new update, i haven't been able to book flights. Please fix
AA updated the app and now it won't open on my phone. I have the latest version of Android.
It's an ok app. I have an advantage program and I cannot book my flights with my miles. Just regular booking.
The app doesn't provide mobile boarding pass it triggers an email to provide a mobile boarding pass. 6 hours and still waiting for the mail.
The app on my galaxy s7 doesn't work at all .
Can't even launch after recent update. Immediately stops.
by U####:
The AA app has always had minor bugs but the recent update removed the ability to change seats. My company always books the cheapest seat so I regularly use the app to change. A big disappointment... Why remove features? Hopefully the "upgrade" feature works now. In years past I would request an upgrade through the app but when I got to my gate i was never on the list. Irritating, I am almost ready to give up on AA for business travel.