PSECU Mobile+ for Android
I definitely liked the old layout better. I'm not sure this was an "upgrade" as much as it was just redesigned. I've gotten used to the new layout, even though it's more cumbersome. I feel like you have to take one or two extra steps to do everything on this newer version. Also, the big reason for only 3 stars is that probably 30% of the time I log in I cannot access my checking account transaction history. This completely defeats the purpose of having mobile access to my account. This is the biggest issue I'm seeing and needs addressed ASAP.
Like one of the most popular saying goes, "If it's not broke, don't fix it"! Like the old one much better. This one is hard to navigate and get to important information quickly. Gave this 3 stars instead of lower because, we have been with Psecu for over 20 plus years and we love our bank.
I can't get the app to work for me at all. It won't let me deposit any of my checks, no matter how many times I force stop the app and reopen it. I had close to a 100% success rate of using the app prior to this "upgrade." Sure, it looks pretty and super businessy but the actual functionality of the app seems unnecessarily complex and without any working order. Extremely frustrating, especially since I relied very heavily on the app before it took a dump on me.
Easy to use, quick access to account, i have installed on my galaxy core prime and my galaxy tab4. Only 4 stars because on my core prime it will not remember my online ID so I must input PIN and password on that device. It does remember the ID on my tablet. I'll give 5 stars if it starts to remember my ID on phone :)
I like the new look, but hate how you have to put your password in ALL THE TIME now. The pin used to be sufficient itself.
I don't love the new interface but I am not as hostile towards it as others. However, improvements can be made. After opting to transfer money from an account I do not see the total $ available to transfer from the transfer page. Also, I love the option to use the fingerprint to login to the app, but if you have multiple PSECU accounts, fingerprint access can't get into more than one account. Not sure why we cannot opt to access multiple accounts with a single login.
So far i like the ability to electronically deposit. The bank i usually go tonis ALWAYS broken. Will there be possibilities to deposit into savings account down the road?
You cant transfer between accounts very easily...the set up is so confusing and everytime i try to enter my info for accounts i want to link up which is a few accounts, its doesnt tell me anything if i typed in anything wrong or nothing. The page just clears the data so i have to re enter it..like what the heck! I like the old version better. I could effortlessly transfer funds between multiple accounts in no time...ive tried for TWO days to link my accounts and cannot. I hate it!
Not sure why they did an upgrade without getting more end user feedback. Too many extra button clicks. It defaults to a different home page then you have to click twice to see your quick balances. The spacing between lines is larger so you see less transaction lines. And my biggest pet peeve is that whenever I want to see more transactions, half the time it displays 'No Transactions'. Just full of irritating functionality. At least my tablet has the older version.
Seems that I'm having trouble with making deposits and the camera not cooperating with the rear of the check. Opened and reopened several times with no success.
The app quits working when I'm paying bills. Every time. I have to log in 3 or 4 times to be able to schedule all my bill payments.
Updated app and when a transaction occurs, it does not show your previous balance/new balance all on the same screen anymore. Ruined the app.
I've used this app pre- and post-update, and I think the update made things much more navigable!! It's very easy to see, move, and even label money and transactions. I love this app, online banking has virtually removed the need for balancing a checkbook!
PSECU is where major banks can only dream of being in terms of customer service and mobile banking. I haven't even lived in PA for a decade and still they meet my needs. I have been with them literally my whole life and have had nothing but pity for my friends who don't have PSECU. This app features instant check deposits, money transfers, and FICO credit score. The only downside with the app is viewing history and pending transactions is more difficult because of lack of details. For that the website is fully featured instead.
I am not happy with nor liking this newer version of this app. There is so much more clicking involved. The previous version was more user friendly.
I heavily rely on this app to deposit my checks and I've been unable to do so since the upgrade. Every time I take a picture I get the error message "height and width > 0 take new picture" I'm very frustrated.
I can't view my recent transactions, this is ridiculous. I joined psecu because of how user friendly tech wise it was. Now I hate it...
With the previous app, I had about a 95% success rate. The new app has had a 0% success rate on taking photos for mobile deposit. ETA: After a force stop, it is working again.
Crashes all the time since update. Used to work fine but not any longer!
The new update won't let you see any recent transactions. So you took an App that worked fine, and broke it for us. Now I have to go to my computer to see what checks have cleared.
Do not like how recent transaction history is listed by category rather than merchant as before. Now I have to go into each individual transaction to make sure it is valid rather than doing a quick glance through the list. Pending transactions are listed by merchant.
Awful. App quits whenever I try to make a deposit, just like the old version.
The App is fine for me so far but the camera function to take a photo of my check is always saying "Oops, Width and Hight must be > 0". What does that mean?
Rarely works for mobile deposit, takes me multiple tries for the camera to focus, or its not the right size, the app has worked better with a low quality camera than a much higher quality camera.
Hate the new update makes everything more complicated
You can't see recent transactions! Terrible.
Stop spamming the app with invites to like the Facebook page
I would like to see an option for Visa balance transfers. Otherwise, excellent App!
Was great. But now it won't let me access my account to view what has cleared and what is pending.
I don't need to stand in a line and I always seem to pick the slow one.
Occasionally when i click on the completed transactions it says there are none
Love the recent update!
Keep losing my view of transactions one time it there the
Finally, an app that has the full functionality of other banking apps. Great job!
No longer works since the update.
Its kinda jenky lately.
The app update is awesome. so far so good :)
Excellent finance app, easy to use, intuitive, sharp.
Easy to access and manage
by Y####:
I heavily use this app to check my account before paying my bills throughout the month and it was working really well until the update. Now I can no longer see any of my recent transactions and don't know if one or any of my major bills has come out yet and until I do I can't pay the lesser ones. Guess I will have to use the computer... If you haven't updated don't.