SEB cares

SEB cares Free App

Rated 4.32/5 (332) —  Free Android application by Sarawak Energy Berhad

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About SEB cares

Say hello to Sarawak Energy's first mobile application for customers - SEB cares.

SEB cares allows you to:
View and manage your SESCO bill;
Report on technical, billing and metering issue;
Check updates on reported case status;
Receive real-time alerts on planned and unplanned outages of your preferred area(s);
Find the nearest Customer Service Counter at your area; and
Receive the latest news about Sarawak Energy.

You can view the App in three main languages: English (default), Bahasa Malaysia and Mandarin.

What’s more – the App is free!

Let’s get started and stay connected wherever you go!

How to Download / Install

Download and install SEB cares version 5.0 on your Android device!
Downloaded 10,000+ times, content rating: Everyone
Android package: com.SEBApp, download SEB cares.apk

All Application Badges

Free
downl.
Android
4.0+
For everyone
Android app

App History & Updates

What's Changed
Stability improvement compatibility impacting
- camera function in Make A Report
Version update SEB cares was updated to version 5.0
More downloads  SEB cares reached 10 000 - 50 000 downloads

What are users saying about SEB cares

Y70%
by Y####:

Stuck at loading screen no matter how much times did I clear the app cache & restart the phone. You better employ more professional programmers. -_-

Y70%
by Y####:

No comment.

Y70%
by Y####:

very convenient app for me

Y70%
by Y####:

Hi guys, great apps n great works guys. I love to add and ask about a things. 1st, please add more payment via internet banking such as maybank2u and cimbclicks n soon as i try to pay via internet banking, i only saw 5 internet banking avaiable. 2nd, does the statement will be send to my registered email under this app or it doesn't. Thanks. Either way this apps really comes in handy.

K70%
by K####:

Your reply to my initial review and feedback shows lack of professionalism and did not even admitted to your earlier mistake and instead claims to have rectify the issue and that your justification of app invasion request into device privacy is to give better and accurate use of app? What kind of feedback is that to users that has been willing to try your app?

L70%
by L####:

Never send activation code to mobile phone !! Forgot password. Requested few times already

Y70%
by Y####:

Long loading time when first launching the app. And why can't i type my password for the bank transaction? Only numbers can type, the letters will not appear

Y70%
by Y####:

Great apps!Live is so easy with the apps...i can monitor my bill,pay my bill,make a complain & lot more!Thanks SEB for the proactive action to have your own apps!

Y70%
by Y####:

stuck at register-pasword.

B70%
by B####:

Good. Improved a lot especially crash issue

Y70%
by Y####:

Good support and customer service!

K70%
by K####:

i cannot receive the activation code via phone number, too.bad

Y70%
by Y####:

inbox sometime cannot open...lagg or need update,not sure...

W70%
by W####:

Simple and easy to use

N70%
by N####:

If can rate negative, I sure will rate it. The activation code totally not receive. Extremely piss off with this app developer. Next time test by yourself before you market it in the app store.

Y70%
by Y####:

Whr is the activation code? The positive comment is misleading.

Y70%
by Y####:

worst...cant even key in password with my email..lousyyy

Y70%
by Y####:

Can't update bill

A70%
by A####:

Been requested for a few times, no activation code sent. This app is a fluke.

Y70%
by Y####:

If i need to go to he centre better i uninstall the apps. Just wate of time.

Y70%
by Y####:

X boleh register no hp

Y70%
by Y####:

can't pay bill

Y70%
by Y####:

Fast and easy..no long waiting.

Y70%
by Y####:

Good Apps, very convenient!

Y70%
by Y####:

Useless

O70%
by O####:

Good

Y70%
by Y####:

Didn't receive any mobile activation code.. tried for a few times.. very frustrated! Help please...

N70%
by N####:

Crashes when pressing location in reporting page

Y70%
by Y####:

Well done. Nice apps

K70%
by K####:

Good

B70%
by B####:

After key in all information appear msg invalid mobile number format. Pls fix this problem. Thanks.

T70%
by T####:

l only able to see my bill once, then about a week later I tried to log in to this apps, it just denied the access. Any suggestion to solve the problem?

X70%
by X####:

A great initiative from SEB to handle all customers complain, updated the customer with interruption and billing information. Must have apps I would say...

Y70%
by Y####:

Convenient to use. Reported street light faulty with photo attached and it was fixed the next day! Good job!

Y70%
by Y####:

Reduce hassle of going to customer service counter

T70%
by T####:

Bill Summary shows correctly but eStatament shows me other person bill. Please fix it.

Y70%
by Y####:

Kmk rasa dengan menggunakan aap ini akan memudahkan urusan kerja walau dimana pun berasa..

Y70%
by Y####:

Easy for us to check bill and power consumption

Y70%
by Y####:

Good source to have info about downtime and other info

J70%
by J####:

Pls update ur app so can be easy to use


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Rating Distribution

RATING
4.35
332 users

5

4

3

2

1