Netmeds - India Ki Pharmacy for Android
Service is not good because even though delivery products Chennai and product also delivering from chennai branch itself also taking more than 3 days. Delivery service is worst for emergency purpose it's not usefull. Cash on delivery they has charging extra 50 rs.
It is clearly mentioned in the NetMed site that delivery is free for orders above ₹1000. However, I ordered more than ₹1600, but they charged me delivery charge of ₹49. This happened to me twice consecutively. I called NetMed customer care, but they couldn't provide any satisfactory answer.
I had order medicines 26th june and today after more than 10 days it hasn't been shipped. So if u need to have medicines from here u have to order 1 month beforehand. If my order cant be delivered at least let me know so that I can try different options. Extremely saddening. Order id-NMS1706202614424A
This app is using the smart way to fool the customer... Dear readers please read it.. This app allows you a 5 ℅ cashback on prepaid orders.. And in your next order if you use this cashback then you are not eligible for 5% cashback in your next prepaid order.. So if you think of making cash payment on your next order you have to pay Rs 49 as a charge.. So customer is under boundation of making a prepaid order.. And ur cash back in the first order lapses.
Very bad experience....ordered medicine is showing out of stock after collecting the payment. If medicine is not available, they should not have taken. Inventory Management is very poooor. Very bad service.
Delay in dispatch is common. They do not give any reason for delay. The worst part is that they never accept their mistakes. I ordered on 8th, today is 12 july. Forget about dispatch they do not have a reason for the delay. 20 to 30 minutes wait time to get to an agent is normal for them. I can post audio recording if somebody thinks i am exaggerating. No credibilty, no responsibility, no commitment and no trust. Better i try somewhere else. Note - I am not first time customer. I have been a regular customer since their launch. Suggestion - if you are ready to wait for months buy from here else try somewhere else.
Sheer waste app. Searched for 3/4 medicines, it replied no matches found. Those medicines are used by our family members. Don't waste time....
Medicines are in those thing which you need quicker than quicker. Imagine doctor prescribe you medicine and you order it netmeds and medicines delivered after 10 days. What is the logic? Will somwone have to wait to start treatment and put himself on risk. Netmeds is worst company. Plus point order with netmeds is only that may be you can avail some discount but that discount is nothing what they did your health. I STRONGLY RECOMMENED 1MG. 1MG DELIVER YOUR MEDICINES SAME DAY OR MAXIMUM IN 2nd DAY. BECAUSE THEY KNOW VERY WELL FOR WHAT THE MEDICINES ARE USED. we bought medicines not clothes that we can wait for some days. I hope eveeyone understand my point
Worst online medical store.patient may pass away but medicines would not reach.dont rely on them better buy from store or ask store to deliver it.their courier wouldn't reach till 5 days also even after 24 hrs assurance.no one at customer support once order is placed.this is the situation in metro cities
Patients will die if they are waiting for medicines from Netmeds. My neighbor has a medical shop But I choose you and it was my mistake. I ordered medicines for ₹868.90, after discount on 7th July 2017 and for cash on delivery they charged ₹49 extra. Still agreed. But due to their bad service, I'll never use netmeds because- 1-They delivered the product after expected delivery date. 2-They splited my order in 2 parts and delivered it 2 different dates after the delivery date.1st part they may be delivery on 13th July which is already 3 days delay and 2nd part when they will deliver God knows. 3-If your order is delayed by them.You can not cancel it. 4-App is not user friendly, They don't show images of medicines. 5-Even They didn't update the location of the order, and they don't message you contact number of delivery boy. Other E-Commerce companies delivering their products like mobile, Home appliances etc, before delivery date. They are selling medicine which is very important and They don't deliver it on time.
All drugs in one palace...." Ordering all the medicines mentioned in the prescription took me a couple of minutes. Brilliant, convenient and saves a lot of time..Nantri to NETMEDS.......
I have ordered medicines at 14th July and it was showing delivery date between 16th and 17th while placing an order and it's prepaid order cost around 1000Rs...but still I haven't received any update and notification from Netmeds regarding my order... yesterday i have called customer care and clearly mentioned that it's urgent,they also said that we will arrange today itself.but still i haven't received any response, ihave tried to contact customer care now and nobody taking my call and i have waited around 30 mins...if not possible to deliver on time then you guys mention there correct date when it will deliver while placing...so that users will go for alternate if taking more time...this is medicine not any other things like amazon and flipkart are serving...one great invention here is we don't have optior n to cancel the order..please provide the instructions how to cancel the order...This is my first order and service is pathetic and final thing they have provided one track order in app..if we go through track order i can see my order package is scanning everyday at HUB in Kadapa...that is the only one they have mentioned in tracking details ...good service from netmeds and very good service from Ecom express.. long live and keep going with these type of service nobody will stay with this service. And finally my order is NMS1707092746898A
Two times I have ordered and two times they cancelled the orders with silly reason. If you unable to provide the service stop your app. Just end it. Don't insrall this app. Its pathetic.
Issues I personally faced Fake invoices i.e. no tax details mentioned Order never deliver on time Customer care never respond to mail Everytime u have to follow-up So if you have ample calls give in ur netwrk and ample time , best app to go with
Delivery charge is too costly too buy something on your app. I was about to make a purchase but when I saw ur delivery charge I remove that medicine from my cart and ran away to a medical store
Friends plz don't ever download or use this site, this is one of the worst and pathetic service provider, I have ordered a product on 09 July from metro city Delhi, till 11 July there was no delivery, on tracking the shipment to my utter surprise it was at Chennai, when I inquired the xpressbees courier company said they have received this shipment on 11 July, and they will take another 48/72 hrs to deliver the shipment, If it takes 4/5 days for a order to deliver in metro city like Delhi, then you can imagine the state of other orders. My humble request plz never ever use this site for ordering the product,
Placed prepaid order on 22.6.2017.fulfilled all necessary requirement.till date they have not started processing yet.mailing daily number of times.contacted on phone call.yet not receiving appropriate reply.worst online pharmacy.negative marks.1 mg,pharmeasy etc are way better
One suggestion. Medical is an emergency. Sometime it may be difficult for someone to wait 3-4 days. If you can provide express delivery that will really be a catch.
Kabhi bi netmed se shopping na Karen amount account se deduct ho jatA hai tab b j nahi manta.coustomer care pe pH. Nahi lagta. I have lost my 700. Rs in second attempt. Now I will go to consumer court. So faltu ke chakkar main padne se acha hai. Ki netmed se shopping na Karen
Zero customer support. Had complained on Saturday and was told on the app I will be contacted within 24 hrs but, no communication at all. Orden no. NMS1706302681269A Complain details : A new Ticket (# NME0107201700256) has been assigned to your query.
worst service. maximum order is cancelled. no response of any E-mail or phone. bad customer service. never use this.
Nonsense as you are charging 49/- as delivery charges & 49/- for COD , then what is the use of your discount why I should not buy locally with 15% discount ?
Worst app worst experience . How much time do u need for refund after pick up? It has been 6 days and till now i didnt receive my money
Your tracking system is not good. Please improve your tracking system.
Markets se over charge kar rhe aap customer itne me to kisi bhi medical store bol kar home dilivery kar wa lega bad app
I placed order with netmeds and wanted to change delivery address while verification was pending.... netmeds took payment twice and refused to cancel old order citing reason that invoice is made ...how is it possible when verification is still pending.....hope it is not another cheating case
Worst service.. Taking too much time to delivery and also when we upload prescpsection.. Then send what availebility only but they updated as whole items.. Very bad service..
The service is poor they are such duffers that they won't able to read the prescription uploaded by me just said that the medicine ordered is not in prescription
Pathetic service, they would cancel the order in the last minute. Worst customer care!
Dont expect on time delivery of your medicine. Pathetic...... Dont order anything from Netmed..... Netmed doesnt have responsibility of delivering medicine on time
VEry poor servce they cancelled the priscrption as they dont want to give discount Opt for other app please
you can't never go wrong with this app , they reall have nice people working over there
This is the very useful app I like its all features the amazing sale they had provided me a chance to beg great prices on all my medicines thanks netmeds...and easy to use net meds app to comeaniently order your medicines form any where
Worst service. It has been 9 days still I have not received my order.
never expected this kind of service from netmeds , ordered garlic pearls of morepen lab, product come or sun pharma , another thing , i have order 2 bottles out of which 1 was totaly crushed and mixed glass bottle pcs with that soft gel , i may risky to intake now , i will , never recommend netmeds to anyone
Its customer service and terms conditions are pathetic, they don't even understand the urgency of a customers. They don't accept prescription without date. If the doctor had forgotten to put the date, then what is the fault of patient in this. They cancelled the order by saying this without date we can't accept prescriptions. Useless people, not recommended to anyone.
Delivery service to bad i want medicine now but this app showing medicine deliver in next 3 days
Lots of time wasted by this app. They don't have sufficient stock or no availability of medicine .
Worst platform to buy medicines. Order wasn't delivered nor are they processing refund. If you want to receive your medicine in time, never order from here
by S####:
With Netmeds App, getting the medicine you need is simple. Download the easy-to-use Netmeds App to conveniently order your medicines from anywhere. Just tap the App, upload your prescription, rest assured that your medicines will be delivered anywhere in India. Running out of your vital medicines can wreak havoc on your health. Use the App to Refill Your Prescriptions now, Track Your Order, Rate Items, Check Reward Points or Contact Us on the go!