FragranceNet for Android
I have been a customer of Fragrance Net for a few years now and place all of my orders directly through their app. I have never had an issue in all the time that I have purchased items from them. Today, out of curiosity I began reading the customer submitted reviews of Fragrance Net. I was amazed that so many people wrote such negative reviews about this company. As I stated, not once have I had a problem with their customer service, their website or their app. For instance I placed a large order that per the tracking feature stated that my order was delivered and placed on my doorstep by the USPS. I never received that order as it obviously was taken by someone that saw the box on my porch. I contacted Customer Service and explained the situation and without any problem they immediately resent a replacement of the order which was taken from me. Personally, I will continue to be their loyal customer as they have colognes at awesome discounted prices that I can't find anywhere else.
They suck, I ordered parfumes from them,I never get them,after that we are writing emails everyday eachother to let them know that they need to refund my money back but nothing, They keep saying that they processed the money refund process,but after 20 days still notning,like I have enough time to chat with them every day. They suck and they know that
This app much like the website is absolutely terrible. It is also meant to confuse the customer. By throwing out so many 'sales and discounts.' In theory that sounds like the best thing in the world right? Nah. Intentionally misleading and confusing. The true pricing is in line and maybe a couple bucks cheaper than Amazon. If you havent paid attention to any of my review please listen here. THE PRODUCT IS WATERED DOWN OR ALTERED. They will not offer you a straight money back either! Amazon will give you your money back and let you keep a cologne if you do not like it!!! Scam Scam Scam. Use Amazon or something else if you want to order perfume or cologne online!!
I love fragrancenet, this app however is HORRIBLE. Uninstalling it & so frustrated I ordered from another site! App crashes every 1 to 2 min, tired for 30 min to browse & place an order, could noir compete it!
This app needs update it's so ugly, slow to respond and crashes a lot. Also need a previous page function I always end up closing the app by hitting the back button.
Such a lazy app. Just an iPhone app, quickly ported to Android. Using the "back" button exits the entire app, and doesn't bring you back to where you were browsing. Bad app honestly.
App won't let you choose what you want to buy. Keep bringing up things that doesn't interest me. Did better ordering without the app. I could order what I wanted immediately.
Asks me to continually sign up despite having done so once already, all to receive the discount which surely should just get applied anyway? Really annoying app- uninstalled
This was the absolutely worst store I have ever tried to purchase from! After waiting 4 days they still had not even processed my order. Calling customer service was a nightmare. You can't get through, it just keeps telling you to call back later. And the email response you get back are very generic. They are certainly very quick about taking your money. But when it comes to promptly get your product to you? Hmm... I don't think so. It's worse than ordering something from China. Fortunately there many other stores that sell French Perfumes. Don't waste your time on this one. Unless you're willing to wait a month for it! UNINSTALLING!
Decent app.. Mainly just a skin for their mobile site.. it needs some features like a wish list.. but overall I love this site and their app functions fine.. the barcode scanner is nice, especially in stores like TJ Maxx and Ross.. I can find colognes there and see if they cost less here.. sometimes the do sometime they don't
I love this website, and use it often. But this app cannot handle the simplest tasks without needing to restart. Constantly losing all progress, and anything that was in the cart.
The site is great. The problem is repeatedly asked me to verify information and red and nothing shows up in red everything is correct and order won't go through
I tried several times to get my order from fragranceNet, I couldn't get and nobody help me. I texted, emailed and didn't get any answers. I am deeply unhappy with this.
This app is fairly poorly written the bag does not store your contents if the app closes forcing you to remember what you had added previously also it's not compatible with the back button on the phone and if you use it you lose everything in your cart. The payment interface is terrible.
Constantly have to restart this app. Crashes every times I use the back key on my phone too. Great when it works though.
Update.App still doesn't work just shows a black screen thinking of uninstalling it . Galaxy s7 running Android 7 please fix
It loaded to the apps home screen but none of the links did anything when I pressed them. Doesn't work at all!!!! Don't bother!!!
Must keep sign up. Ready to give up trying to be a member or ordering. Repeat,repeat, repeat,repeat re-entry. Yuk do something !!!
I like what I have bought but i didn't use the app I just found it and I will be buying from the app. And I always like discounts! I read a lot of bad reviews on here.
app freezes up so I gave up and just had to shop from my web browser
Great app, the only store I use to buy my fragrances, even with international shipping to Australia, I'm still saving a ton of money! A+++
Love the website, but the app is not working. So I'm taking it off until they fix it
No shopping carte no cloué i.e. Young roder sais préconiser JUST horrible
This app allow me to inquire expensive fragrances at very low price.
Awesome app I can order my cologne from anywere even on vacation
I love the price.Please keep selling number one car loans.
Is this actually legit I hear people say it's not and they get fake bottles and that some are very old around 2 years can't ell me ur experience
Just got the ap & I love it. All the perks makes it even better. Will be perfect for upcoming holiday gifts!
App keep kicking me out of the site. Frustrated.
It has a very pleasant long lasting scent, that stays with you very long,
I love this website they always have coupons and also easy to use!!
OMG! Glad to know this website! My order came fast. I'm going to order soon.
Unable to run the app. It keep crashing and go black screen. Very frustrating.
Very good idea. Shopped for years & now an App too!
Need to improve your customer handling method and shipping time but my order is the same as i bought in sephoria
Everything is true no lying here!!Very Happy
It's a good idea for a while thank you
Good quality, real dael cheap prices.
Enjoy a long relationship with this company
by E####:
Suddenly stopped working with Nexus 6p 7.1.2 update. Please fix. Great app but here's what it could do better. Needs a wish list for signed in folk. I personally have a hard time remembering which fragrances I looked at and would consider for a future purpose. Think Amazon' wish lists. Also, I have never been able to get the Pay with Amazon thing to work, not on my Nexus 7 2013, nor my Nexus 6p. Somethings not right about that. If those two issues were resolved I would rate it 5 stars.