Extra Space Storage Acct Mngr

What is this nonsense? Please turn the app functions back on so I can see my units and pay them accordingly and see my gate code. I used this app very often and thought the app was under maintenance. What's the big idea?

Using in app is better than using app for website. This is ridiculous. I think extra space storage is trying to save money from developing an actual working app that would be useful to its customers to pay bills faster or whatever. This is just plain ridiculous and poor excuse to pay the employees to update it when necessary.

towed and impounded my car after giving permission to park there. costing $1200 because headquarters in utah had me wait for a district mgr to "investigate". he called me after 2 weeks and was the most rude and robotic heartless man ever. i was asked to leave with no refund on a space that was too small to begin with and no help getting my car back. thieves. unethical, unprofessional, and threatened me with some unknown security footage of me doing what? going nuts when i realized you towed my car? duh

Jdhdjjd

The app ONLY navigate users to the web link. Why built an app that doesn't serve this purpose. Wasted memory space from users' phone. Don't bother downloading the app.

In my personal opinion this is the best customer service I have ever received from a storage company Lori chafin the store manager & Tara store associate were extremely pleasent they went above and beyond the call of duty they have the lowest prices by far my experience with them has made me a costume r for life.

Its so annoying and the app already takes up a whole lot of space.DONT DOWNLOAD THIS APP

The a staff are so helpful very kind very patient the storage very well kept and organize I would I would recommend extra space storage to a friend thank you

Now I can't pay bill, date won't change

Great service at the Southlake lacation with John! Love my climate control unit.

John provide great service at Southlake location. Knowledgeable and friendly. New and clean property.

Nice

It was working great. Now you have to go online what's the sense of having a app? Poor

Where is the actual App! ? ! ? Not liked at all.

This used to be an actual app, but now it just redirects you to the website. No point in it anymore. Uninstalling.

It's stupid it doesn't work

Stupid

I was told this was very good app,

Tried getting into this place last summer but all the units were full. Came back late today and got ourselves a unit along with a website deal. This place is very clean and is open late to get into your storage unit. Just the perfect place to put our things in and be worry free.

The app is a great idea to pay quickly through your phone, however it has only worked once since I downloaded it. It crashes immediately after loading each time I open it. So, I gotta pay my account the old fashioned way....by logging on to the site lol

Initial appearance is great. It's when i try to utilize it on my Galaxy Note 4, that it just keeps crashing and utterly fails! Surely you've heard enough complaints regarding this, so where's the fixer update ???

App use to work fine and now I can't get past selecting the state I live in before the app shuts down. Apparently I'm not the only one with this issue and yet the company has still not fixed the app. I only had an issue with the app when I changed units and their system updated.

Prior version works just fine and knowing this update just gives the user an app which is actually more of a fancy link to the website. BS! For those who updated just google the prior version which is easy to find. Uninstall this crap update then install the prior version (may have to temporarily allow installing 3rd party apps in settings). Then go to google play and to the update and hit your settings button and uncheck auto update.

Cannot login and im putting all the correct info. I high recommend it be fixed or just dimply discontinued.

This thing sucks. It says it needs an internet connection to do anything MEANWHILE it is connected to the internet. Complete waste of time!

They must have ironed out all the kinks, app worked great for me. Downloaded quickly and was able to log in without any issues. Worked for me so I'm keeping the app.

I had no problems last month but now I can't seem to access the location let alone my account.

Keep crashing before I even choose a facility location. Will there ever be a fix to this. A lower rating is deserving for this app.

Used to work good. Now it shuts down every single time. No lie every single time. Can't use at all. If not fixed soon will delete

This use to be a excellent application. For the last week, the application has been crashing. When you try opening it, all it does is crash. Hopefully they'll fix it.

Cant log in the application crashes before I can key user data. ??

What is this nonsense? Please turn the app functions back on so I can see my units and pay them accordingly and see my gate code. I used this app very often and thought the app was under maintenance. What's the big idea?

Why am I downloading an app, taking up space oh my phone, that only launches the website? If I could give zero stars I would. Pointless. Uninstalled.

Somebody doesn't get the whole "mobile" thing. We're retiring our mobile app so you can have a better experience on our "mobile" website? What? What? All of the benefits could be on an app. Are you people just learning the internet? Are you just learning that most ecommerce is done on smartphone? The person who made this decision needs retraining or back to flipping burgers. Idiotic.

The staff here at the 132 Silas Deane Hwy, Wethersfield, CT. Is Amazing! Extremely helpful, I was transferring my storage unit yesterday on 5/9/2016 and it was a breeze! Very efficient staff member! I would recommend this Extra Space Storage to anyone that needs it. Tell a friend Tell a Friend! Jordan P.

When I need travel for couple month, I can't pay my storage out site of USA, this is a bat service for a storage ....

Simple & easy app. I am pleased. I recommend it, especially if you're trying to make a quick payment. In my opinion, it's better than dealing with it online through the website.

I thought this app would help me document what is in my storage unit in case I needed to make a claim, but nope. Just has information you would find on the website. It does allow me to make a payment. So not really of any use once you setup easy pay. Too bad. It could have been a cool little app.

I used to app to pay my bill for a long time now it tells me my unit doesn't exist and logged me out. I went to log back in and it won't let me get past picking the state. Ridiculous I have had a unit there since 2010. And now when I call in no one reforms my call either. Completely useless

The stupid app keeps stopping at the home page asking what facility to choose from! Trying to make a payment and I can't get past the first page! Update asap!